# CSTA Monitoring Module ALCATEL CSTA Monitoring Alcatel ALE 3BA09517AA

**URL:** https://aio.lv/en/product--alcatel-3ba09517aa--3264766
**Data updated:** 2026-02-12 09:50 (EET)
**Category:** Server Parts & Components
**Manufacturer:** ALCATEL
**Manufacturer code:** 3BA09517AA
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 3 564.49 €
**Prices and availability valid until:** 2026-07-12 23:59
**Price without VAT (21%):** 2 945.86 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--alcatel-3ba09517aa--3264766

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 15.07.2026 | free |
| Pickup points | 20.07.2026 | 1.99 EUR |
| Courier delivery to door | 20.07.2026 | 4.99 EUR |

## Summary description

CSTA Monitoring Alcatel ALE 3BA09517AA is a monitoring module for Alcatel telephony systems supporting the CSTA (Computer Supported Telecommunications Applications) interface. It enables integration of call control and event monitoring between telephony platform and third-party applications, useful for contact centers, telecom administrators, and system integrators who require real-time call and event data for management and reporting.

## Long description

CSTA Monitoring Alcatel ALE 3BA09517AA is a monitoring module designed for Alcatel telephony systems that supports the CSTA (Computer Supported Telecommunications Applications) interface. The module provides a standardized channel for exchanging call control commands and event notifications between the telephony platform and third-party applications. It is intended to enable real-time access to call events, agent states and call control actions for integration with contact center software, reporting tools and custom management applications.
Advantages
The module implements the CSTA interface to deliver structured, real-time call and event data without altering core telephony functions. It allows third-party systems to receive event notifications and send control commands, which simplifies integration workflows and reduces the need for proprietary connectors. The component is produced by ALCATEL and is compatible with supported Alcatel telephony environments, providing a standardized and maintainable approach to monitoring and call control integration.
Suitable for
 Contact centers requiring real-time call event data for routing and monitoring
 Telecom administrators who need centralized event logging and diagnostics
 System integrators building middleware or reporting solutions that interact with Alcatel telephony
 Applications that implement call control operations from external management systems
Key specifications
 Interface supported: CSTA (Computer Supported Telecommunications Applications)
 Primary function: monitoring of call events and enabling call control from third-party applications
 Integration: enables event notification subscription and command-based call control
 Operating context: designed for Alcatel telephony platforms and compatible environments
 Data type: real-time event streams and control messages for calls and agent states
How to use
Install the module into the supported Alcatel telephony environment following the platform's installation and configuration procedures. Configure CSTA session parameters and authentication as required by the telephony platform, then register third-party applications to subscribe to event streams and to send call control commands. Validate event subscriptions and test common control operations such as call transfer, hold and disconnect in a controlled environment before deploying to production.
Usage recommendations
Ensure that integration is performed by personnel familiar with Alcatel platform administration and CSTA protocols. Use secure network channels for CSTA sessions, limit subscription scopes to necessary event types, and monitor performance impact when enabling large numbers of event subscriptions or high-frequency event streams.

## FAQ

### How much does the CSTA Monitoring Alcatel ALE 3BA09517AA module cost, and is it available for purchase?

The price is 3,564.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 15.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All ALCATEL products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized ALCATEL service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/3264766/59879830_large.webp