# DeskPhone ALCATEL M5 VoIP SIP v2 multi-line desktop telephone, gray

**URL:** https://aio.lv/en/product--alcatel-3mk27002aa--3948328
**Data updated:** 2026-03-07 11:10 (EET)
**Category:** Landline Phones
**Manufacturer:** ALCATEL
**Manufacturer code:** 3MK27002AA
**EAN:** 3326744926596
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 117.49 €
**Prices and availability valid until:** 2026-07-27 23:59
**Price without VAT (21%):** 97.10 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--alcatel-3mk27002aa--3948328

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 16.07.2026 | free |
| Pickup points | 21.07.2026 | 1.89 EUR |
| Courier delivery to door | 21.07.2026 | 4.99 EUR |

## Summary description

ALCATEL M5 DeskPhone is a VoIP desktop telephone supporting SIP v2 and multiple simultaneous lines. Designed for business and office use, it provides IP telephony functionality in a wired desktop form factor. The unit offers basic telephony features needed for handling several calls, desk-based voice communication and integration with SIP-based PBX or hosted services.

## Long description

The ALCATEL M5 DeskPhone is a gray multi-line desktop VoIP telephone designed for business and office use. It supports SIP v2 signaling and a range of voice codecs to ensure interoperability with SIP-based PBX systems and hosted telephony services. The unit includes an integrated Ethernet switch with two network ports for simplified network connectivity and supports several simultaneous lines, a color LCD display and hands-free speakerphone for desk-based voice communication and call handling.
Advantages
The ALCATEL M5 provides a compact wired desktop design with multi-line capability and wide codec support (G.722, iLBC, Opus, G.729A/B, G.711A/µ) to maintain clear audio across networks. An integrated Ethernet switch with two 10/100/1000Base-T ports allows convenient connection to local area networks without additional hardware. Built-in features such as caller ID, voicemail, call waiting, call forwarding and hold streamline daily telephony tasks, while the color LCD and hands-free mode improve usability for frequent desk phone users.
Suitable for
Office workstations and reception desks that require multiple concurrent lines
Businesses migrating to SIP-based PBX or hosted VoIP services
Environments needing wired, desktop telephony with hands-free operation
Key specifications
VoIP protocol: SIP v2
Supported voice codecs: G.722, iLBC, Opus, G.729A/B, G.711 A/μ
Multi-line support for handling several simultaneous calls
Network interfaces: 2 x Ethernet 10Base-T/100Base-TX/1000Base-T
Color LCD display for call information and menu navigation
Hands-free speakerphone for full-duplex conversations
Call services: voicemail, caller ID, call waiting, call forwarding, hold
Form factor: wired desktop telephone in gray enclosure
How to use
Connect the DeskPhone to your LAN using the primary Ethernet port and, if required, use the second port to daisy-chain a workstation or connect to a local network device. Provision the phone with SIP v2 account details provided by your SIP-based PBX or hosted telephony provider. Use the color LCD and on-screen menus to configure account settings, network parameters and audio preferences. Place and receive calls using the handset or activate the hands-free speakerphone for desk conversations. Use the line keys to manage multiple simultaneous calls and the on-screen call services to access voicemail, forward calls or place calls on hold.
Usage recommendations
For reliable performance, install the DeskPhone on a stable wired network with sufficient bandwidth and QoS settings to prioritize voice traffic. Keep firmware updated through your IT administrator or service provider to ensure compatibility and security with SIP servers. For best audio clarity, select an appropriate codec based on available bandwidth and your PBX capabilities (for example, G.722 for higher-quality wideband audio or G.711 for standard narrowband compatibility).

## FAQ

### How much does the ALCATEL M5 DeskPhone VoIP SIP v2 cost, and is it available for purchase?

The price is 117.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 16.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can ALCATEL M5 DeskPhone VoIP SIP v2 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All ALCATEL products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized ALCATEL service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/3948328/47573211_large.webp