# VoIP phone ALCATEL M5s model 3MK37018AA — desk IP handset for SIP-based telephony

**URL:** https://aio.lv/en/product--alcatel-3mk37018aa--11658720
**Data updated:** 2026-02-16 07:03 (EET)
**Category:** VoIP Gateways
**Manufacturer:** ALCATEL
**Manufacturer code:** 3MK37018AA
**EAN:** 3326744932146
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 170.99 €
**Prices and availability valid until:** 2026-07-14 23:59
**Price without VAT (21%):** 141.31 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--alcatel-3mk37018aa--11658720

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 15.07.2026 | free |
| Pickup points | 20.07.2026 | 1.99 EUR |
| Courier delivery to door | 20.07.2026 | 4.99 EUR |

## Summary description

ALCATEL M5s (3MK37018AA) is a VoIP desk phone designed for SIP-based IP telephony. It serves as a reliable handset for office and business communication, supporting standard VoIP calling and integration with IP PBX systems. The device offers essential telephony functions for daily voice calls, call handling and desk use, simplifying professional voice communication.

## Long description

The ALCATEL M5s model 3MK37018AA is a VoIP desk handset designed for SIP-based IP telephony. It provides core telephony functions for everyday voice communication in office and business environments, enabling standard VoIP calling, call handling and integration with IP PBX systems. The device is intended as a reliable desktop phone that supports essential features required for professional voice workflows.
Advantages
The ALCATEL M5s offers a compact, durable design and straightforward SIP compatibility that simplifies deployment with common IP PBX platforms. It delivers clear voice transmission and basic call management features such as hold, transfer and conferencing support, reducing complexity for routine telephony tasks. Energy-efficient operation and standard network interfacing make it suitable for typical office installations and business phone systems.
Suitable for
Small and medium-sized office desk telephony
Reception and front-desk phone stations
Business users requiring reliable SIP voice calls
Integration with IP PBX and hosted SIP services
Key specifications
Device type: Desk VoIP handset for SIP-based telephony
Network: Ethernet connection for IP telephony
Supported functions: Voice calling, call hold, call transfer, conferencing support
Form factor: Desktop handset with integrated keypad and handset cradle
Audio: Standard wideband voice support for clear speech
Power: Low-power design; supports common PoE or external power options depending on installation
Compatibility: Works with SIP-compliant IP PBX and hosted SIP providers
How to use
Connect the ALCATEL M5s to the local network via Ethernet and configure SIP account settings on the device or through the provisioning system used by your IT administrator. Use the handset, keypad and on-device call controls to place and receive calls, manage hold and transfer operations, and initiate conference calls where supported. Ensure the phone firmware and SIP credentials are provided by your service or system administrator to complete setup and enable full functionality.
Usage recommendations
Place the phone on a stable desk surface near a network outlet. For consistent call quality, connect to a managed LAN with QoS enabled and, if available, use Power over Ethernet to simplify power and cabling. Keep firmware updated and coordinate SIP provisioning with your IP PBX administrator to ensure compatibility and security.

## FAQ

### How much does the VoIP phone ALCATEL M5s 3MK37018AA cost, and is it available for purchase?

The price is 170.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 15.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All ALCATEL products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized ALCATEL service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/11658720/68661739_large.webp