# IP Phone Alcatel-Lucent Enterprise ALE-400 Blue LCD Wired Handset

**URL:** https://aio.lv/en/product--alcatel-3ml27410aa--4435788
**Data updated:** 2025-12-29 17:21 (EET)
**Category:** Landline Phones
**Manufacturer:** ALCATEL
**Manufacturer code:** 3ML27410AA
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 360.99 €
**Prices and availability valid until:** 2026-07-23 23:59
**Price without VAT (21%):** 298.34 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--alcatel-3ml27410aa--4435788

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 23.07.2026 | free |
| Pickup points | 28.07.2026 | 1.89 EUR |
| Courier delivery to door | 28.07.2026 | 4.99 EUR |

## Summary description

The Alcatel-Lucent Enterprise ALE-400 is a wired IP phone featuring a 4.3" LCD display with a resolution of 480 x 272 pixels. It supports Gigabit Ethernet and voice codecs like OPUS, making it ideal for high-quality voice communication. With a typical power consumption of 2 W, it is energy efficient and suitable for various office environments.

## Long description

The Alcatel‑Lucent Enterprise ALE-400 is a wired IP desk phone with a 4.3‑inch color LCD (480 x 272) and an intuitive Smart Pad for navigation. Designed for enterprise and IP phone ranges, the ALE-400 delivers super wideband audio (3D Symphonic HD) for clear hands‑free communication, supports Bluetooth® connectivity (Bluetooth® Smart Ready) and is compatible with remote working. The device supports Gigabit Ethernet and modern voice codecs such as OPUS. A customization kit (ALE-140) allows changing the phone colour and selecting themes (skins) for personalization.
Advantages
The ALE-400 provides high audio quality in hands‑free mode thanks to 3D Symphonic HD, a usable 4.3‑inch color touch display and an intuitive Smart Pad for efficient navigation. It is compatible with mobile integration via Bluetooth®, supports Gigabit Ethernet for reliable network performance, and uses energy‑efficient operation with low typical power consumption. The phone can be personalized with a colour kit and selectable themes and is suitable for both office and home working environments.
Suitable for
 Enterprise office desktops and reception desks
 Home working / remote offices
 Meeting rooms requiring hands‑free conferencing
 Environments needing high‑quality voice communication
Key specifications
 Display: 4.3" color LCD, 480 x 272 pixels
 Audio: Super wideband 3D Symphonic HD, hands‑free 3D audio
 Connectivity: Gigabit Ethernet, Bluetooth® (Smart Ready)
 Voice codecs: OPUS (and other standard codecs)
 Power consumption: typical 2 W
 Colour: Blue (customizable with ALE‑140 kit)
 Weight: 1.5278 kg
 Model / MPN: 3ML27410AA
How to use
Connect the ALE-400 to your network using the Gigabit Ethernet port and power it according to your deployment (PoE or local power where supported). Use the 4.3‑inch touch display and Smart Pad to navigate menus, configure accounts and select themes. Pair a Bluetooth® mobile device or headset when needed to make and receive mobile calls via the desk phone. Use the handset, headset or hands‑free mode for voice communication; select appropriate audio settings for best quality.
Usage recommendations
For optimal voice quality, enable the OPUS codec where supported by your PBX and ensure a stable network connection. Use the ALE‑140 customization kit to match the phone colour to your workspace and choose a theme for clearer display contrast in different lighting conditions.

## Specifications

| Feature | Value |
|---|---|
| Aspect ratio | 16:9 |
| Ethernet LAN | Yes |
| Quality of Service (QoS) support | Yes |
| DHCP client | Yes |
| Echo cancellation | Yes |
| Voice activity detection | Yes |
| Syslog | Yes |
| Number of microphones | 3 |
| Graphical user interface (GUI) language | Multi |
| Number of programmable keys | 3 |
| Near Field Communication (NFC) | Yes |
| Product type | IP Phone |
| Number of handles included | 1 pc(s) |
| Comfort noise generation (CNG) | Yes |
| Ethernet LAN interface type | Gigabit Ethernet |
| USB Type-C ports quantity | 2 |

### Other features

| Feature | Value |
|---|---|
| Security algorithms | TLS, SRTP, MD5, IPSec |
| Full duplex | Yes |
| Supported network protocols | IPv4/IPv6 |
| Wall mountable | Yes |
| Networking standards | IEEE 802.1Q, IEEE 802.1p, IEEE 802.1x, IEEE 802.3az |
| VoIP protocols | IP NOE/SIP, OmniPCX® Enterprise, OXO Connect, OXO Connect Evolution |
| Mounting | Desk/Wall |
| Ethernet LAN (RJ-45) ports | 2 |
| Handset | Yes |

### Display

| Feature | Value |
|---|---|
| Display | LCD |
| Display diagonal | 4.3 " |
| Display resolution | 480 x 272 |
| Touchscreen | Yes |

### Operational conditions

| Feature | Value |
|---|---|
| Operating relative humidity (H-H) | 5 - 85 |
| Storage temperature (T-T) | -25 - 70 |
| Operating temperature (T-T) | -5 - 45 |

### Ports & interfaces

| Feature | Value |
|---|---|
| Power over Ethernet (PoE) | Yes |
| RJ-9 ports quantity | 1 |

### Power

| Feature | Value |
|---|---|
| Power consumption (typical) | 2 W |

### Weight & dimensions

| Feature | Value |
|---|---|
| Weight | 1.5278 kg |
| Height | 219 mm |
| Width | 228 mm |
| Depth | 162 mm |

### Phone features

| Feature | Value |
|---|---|
| Speakerphone | Yes |

### Network

| Feature | Value |
|---|---|
| Bluetooth | No |
| Wi-Fi | No |
| Ethernet LAN data rates | 1000, 100, 10 |

### Performance

| Feature | Value |
|---|---|
| Handset type | Wired handset |

### Endurance

| Feature | Value |
|---|---|
| International Protection (IP) code | IP20 |

### Design

| Feature | Value |
|---|---|
| Product colour | Blue |

### Multimedia

| Feature | Value |
|---|---|
| Voice codecs | OPUS |

## FAQ

### How much does the IP Phone Alcatel-Lucent Enterprise ALE-400 cost, and is it available for purchase?

The price is 360.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 242 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 23.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All ALCATEL products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized ALCATEL service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: weight, speakerphone, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for IP Phone Alcatel-Lucent Enterprise ALE-400?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/4435788/65787835_large.webp