# IP Phone Alcatel-Lucent ALE-500 Blue Wireless LCD 5.5"

**URL:** https://aio.lv/en/product--alcatel-3ml27520aa--5035128
**Data updated:** 2025-12-30 05:52 (EET)
**Category:** VoIP Phones
**Manufacturer:** ALCATEL
**Manufacturer code:** 3ML27520AA
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 579.99 €
**Prices and availability valid until:** 2026-07-26 23:59
**Price without VAT (21%):** 479.33 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--alcatel-3ml27520aa--5035128

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 24.07.2026 | free |
| Pickup points | 29.07.2026 | 1.89 EUR |
| Courier delivery to door | 29.07.2026 | 4.99 EUR |

## Summary description

The Alcatel-Lucent ALE-500 is a wireless IP phone featuring a 5.5" LCD display with a resolution of 720 x 1280 pixels. It supports OPUS voice codecs and offers Gigabit Ethernet connectivity. Ideal for modern office environments, it combines functionality with a sleek design.

## Long description

The Alcatel-Lucent ALE-500 Enterprise DeskPhone is a wireless IP phone with a 5.5 inch color touch LCD (720 x 1280). Designed for enterprise and IP phone ranges, the ALE-500 provides super wideband audio quality (3D Symphonic HD) in hands-free mode and supports OPUS voice codecs. The large touchscreen can display numeric or alphabetic keyboards and an optional virtual 12-key add-on. The phone supports Gigabit Ethernet, Power over Ethernet (PoE) and is compatible with remote working. A customization kit (ALE-140) allows changing the device colour; themes (skins) can be selected for personalization. Depending on the model, the desk phone can use a wireless handset and is Bluetooth Smart Ready to enable call handling with mobile phones in hands-free mode, with the handset or with a headset.
Advantages
The ALE-500 combines a high-resolution 5.5" touch display with advanced audio (3D Symphonic HD and OPUS) to deliver clear voice communication and flexible user interaction. It supports Gigabit Ethernet and PoE for simplified deployment in office networks and offers personalization options through colour kits and selectable themes. Remote working compatibility and Bluetooth Smart Ready functionality broaden its use scenarios.
Suitable for
Enterprise office desks
Home working / remote employees
Reception and shared workspaces
Users requiring hands-free or headset calling with high-quality audio
Key specifications
Model: Alcatel-Lucent ALE-500 (MPN: 3ML27520AA)
Display: 5.5" color touch LCD, 720 x 1280
Audio: Super wideband 3D Symphonic HD, OPUS codec support
Connectivity: Gigabit Ethernet, Power over Ethernet (PoE)
Handset: Wireless handset (model-dependent)
Bluetooth: Bluetooth Smart Ready (depending on model)
Customization: Compatible with ALE-140 colour kit; selectable themes/skins
Product colour: Blue
How to use
Connect the ALE-500 to the network using Gigabit Ethernet with PoE where available, or follow your site’s power and network provisioning procedures. Use the 5.5" touchscreen to navigate menus, switch between numeric and alphabetic keyboards and access the virtual 12-key add-on. Pair a Bluetooth-capable mobile device if your model supports Bluetooth Smart Ready to make and receive mobile calls through the desk phone. For handset or headset use, attach the supported wireless handset or compatible headset according to the supplied instructions.
Usage recommendations
For best voice quality, ensure the phone firmware is up to date and the network provides sufficient bandwidth and QoS for VoIP traffic. Use PoE for simplified installation when available and consult your IT administrator to enable Bluetooth features and remote working configurations.

## Specifications

### Display

| Feature | Value |
|---|---|
| Display | LCD |
| Touchscreen | Yes |
| Display diagonal | 5.5 " |
| Aspect ratio | 16:9 |
| Display resolution | 720 x 1280 |
| Graphical user interface (GUI) language | Multi |

### Phone features

| Feature | Value |
|---|---|
| Full duplex | Yes |

### Audio

| Feature | Value |
|---|---|
| Speakerphone | Yes |
| Voice codecs | OPUS |
| Echo cancellation | Yes |
| Voice activity detection | Yes |
| Number of microphones | 3 |
| Comfort noise generation (CNG) | Yes |

### Ports & interfaces

| Feature | Value |
|---|---|
| Ethernet LAN (RJ-45) ports | 2 |
| RJ-9 ports quantity | 1 |
| USB Type-C ports quantity | 2 |

### Network

| Feature | Value |
|---|---|
| Security algorithms | SRTP, TLS, MD5, IPSec |
| Supported network protocols | IPv4/IPv6 |
| Ethernet LAN | Yes |
| Networking standards | IEEE 802.1p, IEEE 802.1Q, IEEE 802.3az, IEEE 802.1x |
| VoIP protocols | IP NOE/SIP, OmniPCX® Enterprise, OXO Connect, OXO Connect Evolution |
| Bluetooth | No |
| Wi-Fi | No |
| Quality of Service (QoS) support | Yes |
| DHCP client | Yes |
| Ethernet LAN data rates | 1000, 100, 10 |
| Syslog | Yes |
| Near Field Communication (NFC) | Yes |
| Ethernet LAN interface type | Gigabit Ethernet |

### Power

| Feature | Value |
|---|---|
| Power consumption (typical) | 2.1 W |
| Power over Ethernet (PoE) | Yes |

### Weight & dimensions

| Feature | Value |
|---|---|
| Height | 219 mm |
| Width | 228 mm |
| Depth | 162 mm |

### Operational conditions

| Feature | Value |
|---|---|
| Operating relative humidity (H-H) | 5 - 85 |
| Storage temperature (T-T) | -25 - 70 |
| Operating temperature (T-T) | 10 - 45 |

### Packaging content

| Feature | Value |
|---|---|
| Handset | Yes |
| Number of handles included | 1 pc(s) |

### Design

| Feature | Value |
|---|---|
| Wall mountable | Yes |
| Product colour | Blue |
| Mounting | Desk/Wall |
| Handset type | Wireless handset |
| Product type | IP Phone |

### Endurance

| Feature | Value |
|---|---|
| International Protection (IP) code | IP20 |

### Management features

| Feature | Value |
|---|---|
| Number of programmable keys | 5 |

## FAQ

### How much does the IP Phone Alcatel-Lucent ALE-500 cost, and is it available for purchase?

The price is 579.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 11 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 24.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All ALCATEL products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized ALCATEL service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: display, touchscreen, speakerphone, ethernet lan, bluetooth, power over ethernet (poe), handset type, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for IP Phone Alcatel-Lucent ALE-500?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/5035128/65785362_large.webp