# IP Phone Alcatel-Lucent ALE-20h Grey Wired Handset LCD 2.8"

**URL:** https://aio.lv/en/product--alcatel-3ml37020ba--5696920
**Data updated:** 2025-12-07 10:19 (EET)
**Category:** VoIP Phones
**Manufacturer:** ALCATEL
**Manufacturer code:** 3ML37020BA
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 98.99 €
**Prices and availability valid until:** 2026-07-13 23:59
**Price without VAT (21%):** 81.81 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--alcatel-3ml37020ba--5696920

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 15.07.2026 | free |
| Pickup points | 20.07.2026 | 1.99 EUR |
| Courier delivery to door | 20.07.2026 | 4.99 EUR |

## Summary description

The Alcatel-Lucent ALE-20h is a wired IP phone featuring a 2.8" LCD display with a resolution of 64 x 128 pixels. It supports Fast Ethernet with data rates of 10/100 Mbit/s and complies with IEEE networking standards. With a typical power consumption of only 0.8 W, it is energy-efficient, making it suitable for office environments.

## Long description

The ALE DeskPhones Essential range delivers hybrid digital/IP telephony with a 2.8” backlit screen, two programmable modules of 3 keys each with LED indicators, and both USB-A and USB-C ports for headset connectivity. Four models (ALE-20, ALE-20h, ALE-30 and ALE-30h) share a compact design and straightforward navigation, making them suitable for office or home deployment on Alcatel-Lucent Enterprise communication servers.
Advantages
These desk phones combine wideband audio in handset and hands-free modes, a large display with software keys and a four-way navigation button for simple operation, and optional alphabetic keyboard support for fast contact lookup. Hybrid models (ALE-20h and ALE-30h) support both digital and IP connectivity, enabling gradual migration from existing digital PBX infrastructure to IP while protecting past investments. USB-A and USB-C ports provide flexible headset connection options.
Key specifications
Display: 2.8” backlit screen
Programmable keys: 2 modules × 3 keys with LED
Audio: wideband audio on handset and hands-free
USB ports: USB-A and USB-C for headset connection
Models: ALE-20, ALE-20h, ALE-30, ALE-30h
Network ports: ALE-20/ALE-30 — two RJ-45 Gigabit Ethernet ports; ALE-20h/ALE-30h — RJ-45 IP and digital port with automatic detection
Deployment: supports on-premises PBX and cloud deployment on Alcatel-Lucent Enterprise servers
How to use
Connect the phone to your network using the appropriate RJ-45 port(s) or the hybrid port with automatic detection for ALE-20h/ALE-30h. Attach a headset via the USB-A or USB-C port if required. Use the software keys and the four-way navigation button to access menus, configure accounts on ALE communication servers, and navigate contacts. Optionally install the alphabetic keyboard for faster dialing and contact search.
Recommendations
Choose ALE-20h or ALE-30h if you need compatibility with existing digital PBX infrastructure while planning a phased move to IP. For straightforward IP-only deployments, ALE-20 and ALE-30 with dual Gigabit Ethernet ports provide direct connectivity. Ensure firmware and server compatibility when deploying on Alcatel-Lucent Enterprise cloud or on-premises servers.

## Specifications

### Display

| Feature | Value |
|---|---|
| Display | LCD |
| Display diagonal | 2.8 " |
| Display resolution | 64 x 128 |
| Backlight display | Yes |
| Backlight colour | White |

### Phone features

| Feature | Value |
|---|---|
| Full duplex | Yes |

### Audio

| Feature | Value |
|---|---|
| Speakerphone | Yes |
| Microphone mute | Yes |
| Echo cancellation | Yes |
| Voice activity detection | Yes |

### Ports & interfaces

| Feature | Value |
|---|---|
| USB 2.0 ports quantity | 1 |
| Ethernet LAN (RJ-45) ports | 1 |
| RJ-9 ports quantity | 2 |
| Expansion module support | Yes |
| USB Type-C ports quantity | 1 |

### Network

| Feature | Value |
|---|---|
| Ethernet LAN | Yes |
| Networking standards | IEEE 802.1Q, IEEE 802.1ab, IEEE 802.1p |
| Bluetooth | No |
| DHCP client | Yes |
| Ethernet LAN data rates | 10, 100 |
| Ethernet LAN interface type | Fast Ethernet |

### Power

| Feature | Value |
|---|---|
| Power consumption (typical) | 0.8 W |
| Power over Ethernet (PoE) | Yes |

### Weight & dimensions

| Feature | Value |
|---|---|
| Weight | 0.806 kg |
| Height | 183 mm |
| Width | 207 mm |
| Depth | 35 mm |

### Operational conditions

| Feature | Value |
|---|---|
| Operating relative humidity (H-H) | 5 - 85 |
| Operating temperature (T-T) | -5 - 45 |
| Storage relative humidity (H-H) | -25 - 70 |

### Packaging content

| Feature | Value |
|---|---|
| Number of handles included | 1 pc(s) |

### Design

| Feature | Value |
|---|---|
| Wall mountable | Yes |
| Product colour | Grey |
| Mounting | Desk/Wall |
| Handset type | Wired handset |
| Product type | IP Phone |

### Management features

| Feature | Value |
|---|---|
| Volume control | Buttons |

## FAQ

### How much does the IP Phone Alcatel-Lucent ALE-20h cost, and is it available for purchase?

The price is 98.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 3 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 15.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All ALCATEL products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized ALCATEL service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: display, speakerphone, bluetooth, ethernet lan, power over ethernet (poe), weight, handset type, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for IP Phone Alcatel-Lucent ALE-20h?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/5696920/65785398_large.webp