# IP Phone Alcatel-Lucent ALE-20 Grey Wired Handset LCD 2.8"

**URL:** https://aio.lv/en/product--alcatel-lucent-3ml37020bb--11631744
**Data updated:** 2026-10-30 17:16 (EET)
**Category:** VoIP Phones
**Manufacturer:** alcatel lucent
**Manufacturer code:** 3ML37020BB
**EAN:** 3661944003013
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 169.99 €
**Prices and availability valid until:** 2026-11-30 23:59
**Price without VAT (21%):** 140.49 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--alcatel-lucent-3ml37020bb--11631744

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 16.11.2026 | free |
| Pickup points | 20.11.2026 | 1.99 EUR |
| Courier delivery to door | 20.11.2026 | 4.99 EUR |

## Summary description

The Alcatel-Lucent ALE-20 is a wired IP phone featuring a 2.8" LCD display with a resolution of 64 x 128 pixels. It supports Gigabit Ethernet with data rates of 10, 100, and 1000 Mbit/s, ensuring fast connectivity. With a typical power consumption of only 1.2 W, it is energy efficient. Ideal for office environments, this phone combines functionality with a sleek grey design.

## Long description

The Alcatel-Lucent ALE-20 is a wired IP phone with a 2.8" LCD (64 x 128 px) that delivers clear voice communications for office and remote work. Designed for energy-efficient operation and reliable connectivity, the grey handset supports Gigabit Ethernet (10/100/1000 Mbit/s) and Power over Ethernet (PoE). Its compact design and wired handset make it suitable for standard desk setups where dependable VoIP performance is required.
Advantages
The ALE-20 provides superior sound quality and efficient power consumption (typical 1.2 W), ensuring low operating costs. It offers essential IP telephony features in a compact form factor and supports wired Gigabit Ethernet for stable, high-speed connections. The model is compatible with centralized management and remote provisioning, simplifying deployment and maintenance in business environments.
Suitable for
Office desks and call-handling workstations
Reception and administrative areas
Home offices requiring a reliable wired VoIP phone
Business environments using centralized device management
Key specifications
Display: 2.8" LCD, 64 x 128 pixels
Handset type: Wired handset
Ethernet LAN: Gigabit Ethernet 10/100/1000 Mbit/s
Power: Power over Ethernet (PoE), typical consumption 1.2 W
Speakerphone: Yes
Product colour: Grey
Weight: 0.806 kg
Brand and model: Alcatel-Lucent ALE-20 (MPN: 3ML37020BB, EAN: 3661944003013)
How to use
Connect the handset to a PoE-enabled network port or use a compatible PoE injector to power the device and provide Ethernet connectivity. Configure SIP or the relevant IP telephony settings via your telephony server or the central management platform. Use the LCD screen and handset controls to place and receive calls; speakerphone functionality is available for hands-free use.
Usage recommendations
For optimal performance, attach the ALE-20 to a managed network with Gigabit Ethernet and ensure the telephony server or cloud management platform is configured for centralized provisioning. Place the phone on a stable desk surface away from strong electromagnetic interference to preserve call quality.

## Specifications

### Packaging content

| Feature | Value |
|---|---|
| Number of handles included | 1 pc(s) |

### Weight & dimensions

| Feature | Value |
|---|---|
| Weight | 0.806 kg |
| Height | 183 mm |
| Depth | 35 mm |
| Width | 207 mm |

### Operational conditions

| Feature | Value |
|---|---|
| Operating relative humidity (H-H) | 5 - 85 |
| Operating temperature (T-T) | -5 - 45 |
| Storage relative humidity (H-H) | -25 - 70 |

### Power

| Feature | Value |
|---|---|
| Power consumption (typical) | 1.2 W |
| Power over Ethernet (PoE) | Yes |

### Ports & interfaces

| Feature | Value |
|---|---|
| Ethernet LAN (RJ-45) ports | 2 |
| RJ-9 ports quantity | 2 |
| Expansion module support | Yes |
| USB Type-C ports quantity | 1 |
| USB 2.0 ports quantity | 1 |

### Network

| Feature | Value |
|---|---|
| DHCP client | Yes |
| Ethernet LAN data rates | 1000, 100, 10 |
| Ethernet LAN interface type | Gigabit Ethernet |
| Ethernet LAN | Yes |

### Audio

| Feature | Value |
|---|---|
| Noise reduction | Yes |
| Echo cancellation | Yes |
| Voice activity detection | Yes |
| Microphone mute | Yes |
| Speakerphone | Yes |

### Display

| Feature | Value |
|---|---|
| Backlight colour | White |
| Backlight display | Yes |
| Display resolution | 64 x 128 |
| Display diagonal | 2.8 " |
| Display | LCD |

### Management features

| Feature | Value |
|---|---|
| Volume control | Buttons |

### Phone features

| Feature | Value |
|---|---|
| Full duplex | Yes |

### Design

| Feature | Value |
|---|---|
| Wall mountable | Yes |
| Mounting | Desk/Wall |
| Backlight keypad | Yes |
| Product colour | Grey |
| Handset type | Wired handset |
| Product type | IP Phone |

## FAQ

### How much does the IP Phone Alcatel-Lucent ALE-20 cost, and is it available for purchase?

The price is 169.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 5 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 16.11.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can IP Phone Alcatel-Lucent ALE-20 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All alcatel lucent products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized alcatel lucent service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of handles included, power over ethernet (poe), ethernet lan, speakerphone, product type, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/11631744/66862751_large.webp