# APC EcoCare 1-year digital services contract for single-phase UPS — 24/7 remote monitoring, on-site UPS and battery replacement, 1 license

**URL:** https://aio.lv/en/product--apc-ecress1ph1y02--11647547
**Data updated:** 2025-12-31 11:24 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** APC
**Manufacturer code:** ECRESS1PH1Y02
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 77.49 €
**Prices and availability valid until:** 2026-08-03 23:59
**Price without VAT (21%):** 64.04 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--apc-ecress1ph1y02--11647547

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 13.07.2026 | 1.89 EUR |
| Courier delivery to door | 13.07.2026 | 4.99 EUR |

## Summary description

One-year APC EcoCare digital services contract for single-phase UPS systems. Provides 24x7 remote monitoring and diagnostics plus on-site UPS and battery replacement at no additional cost. Includes one license for one year. Intended to ensure continuous operation, fast incident response and reduced downtime for small data centers, offices or critical equipment protected by a single-phase UPS.

## Long description

APC EcoCare for Single-Phase UPS is a one-year digital services contract that provides continuous remote monitoring and on-site support for single-phase UPS systems. The service extracts key UPS data (battery health, temperature and other critical parameters) and uses the EcoStruxure IoT platform to convert that data into actionable insights. Remote teams monitor alarms 24/7 and coordinate on-site technicians and parts replacement when required, helping maintain continuous operation and faster incident response.
Advantages
EcoCare combines remote monitoring, priority access to service experts and on-site UPS and battery replacement under one contract. The plan is designed to reduce operational costs and mean-time-to-repair by providing proactive alerts, troubleshooting and a 24/7 emergency hotline. Members also get access to the mySchneider portal for asset visibility, chat and warranty status.
Suitable for (tasks / use cases)
 Small data centers and server rooms requiring continuous power protection
 Branch offices and retail sites with distributed single-phase UPS units
 Edge IT installations and critical equipment needing fast response and reduced downtime
Key specifications
 Product name: APC EcoCare 1-year digital services contract for single-phase UPS
 Brand: APC
 MPN: ECRESS1PH1Y02
 Coverage: 24x7 remote monitoring and alarming
 On-site services: UPS and battery replacement included
 License: 1 license for 1 year
 Emergency support: 24/7 hotline
How to use
Subscribe to the one-year EcoCare contract and register your single-phase UPS on the EcoStruxure platform. The service will begin by collecting UPS telemetry and configuring monitoring thresholds. Remote monitoring and alerting operate continuously; when an issue is detected, the remote team performs diagnostics and either resolves the issue remotely or dispatches on-site technicians and replacement parts as needed. Use the mySchneider portal to view assets, open chats with support and check warranty or service status.
Usage recommendations
Register each UPS unit individually in the platform and keep firmware and batteries within manufacturer-supported specifications to ensure accurate telemetry and timely interventions. For distributed fleets, maintain clear site contact information to speed up on-site service dispatch.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 1 year(s) |
| License quantity | 1 |
| Service time (hours x days) | 24x7 |
| Parts replacement | Yes |

## FAQ

### How much does the APC EcoCare 1-year digital services contract cost, and is it available for purchase?

The price is 77.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can APC EcoCare 1-year digital services contract be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All APC products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized APC service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for APC EcoCare 1-year digital services contract?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

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