# APC EcoCare 1-year digital services contract for single-phase UPS — 24/7 remote monitoring and on-site UPS/battery replacement, 1 license

**URL:** https://aio.lv/en/product--apc-ecress1ph1y04--11647549
**Data updated:** 2025-12-31 11:24 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** APC
**Manufacturer code:** ECRESS1PH1Y04
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 166.99 €
**Prices and availability valid until:** 2026-07-17 23:59
**Price without VAT (21%):** 138.01 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--apc-ecress1ph1y04--11647549

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Friday | free |
| Pickup points | 26.06.2026 | 1.99 EUR |
| Courier delivery to door | 26.06.2026 | 4.99 EUR |

## Summary description

One-year APC EcoCare digital services contract for single-phase UPS systems. Provides 24/7 remote monitoring and diagnostics, plus on-site UPS and battery replacement at no extra cost. Supplied as a single license valid for 1 year. Designed to ensure continuous uptime, faster fault resolution and simplified maintenance for offices, small data closets and on-premise equipment.

## Long description

APC EcoCare for Single-Phase UPS is a one-year digital services contract that provides continuous remote monitoring and diagnostics for single-phase UPS systems. The service extracts critical UPS data such as battery health and temperature, uses the EcoStruxure™ IoT platform to generate actionable insights, and combines 24/7 remote supervision with on-site UPS and battery replacement when required. This plan is supplied as a single license valid for one year and is intended to support continuous uptime, faster fault resolution and simplified maintenance for offices, small data closets and on-premise equipment.
Advantages
The EcoCare membership reduces the operational burden of managing distributed single-phase UPS units by enabling proactive monitoring and faster response from Schneider Electric’s remote services team. Members gain priority access to expert troubleshooting, a 24/7 emergency hotline, visibility of assets and warranty status through the mySchneider portal, and potential cost savings from reduced staff, transport and parts expenses.
Suitable for
Offices and small business environments with single-phase UPS units
Small data closets and network/edge IT locations
On-premise equipment that requires continuous power protection
Sites with limited local maintenance staff or dispersed UPS fleets
Key specifications
Service type: APC EcoCare digital services contract for single-phase UPS
Coverage: 24x7 remote monitoring and diagnostics
On-site service: UPS and battery replacement included
Licenses: 1 license
Duration: 1 year
Support access: 24/7 emergency hotline and remote troubleshooting
Portal access: mySchneider — chat, asset visibility and warranty status
How to use
Subscribe to the APC EcoCare one-year license and register your single-phase UPS assets in the mySchneider portal. The service begins by collecting telemetry from the UPS to monitor key parameters. Schneider Electric’s EcoStruxure IoT platform analyses the data and the remote services team performs continuous supervision, raises alarms when thresholds are met, and initiates remote troubleshooting. If on-site intervention is needed, authorized technicians will perform UPS or battery replacement under the contract terms.
Usage recommendations
Register all covered UPS units immediately after purchase, keep firmware updated where applicable, and ensure network connectivity for reliable telemetry. Use the mySchneider portal to view asset status and follow priority support channels for faster fault resolution.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 1 year(s) |
| License quantity | 1 |
| Service time (hours x days) | 24x7 |
| Parts replacement | Yes |

## FAQ

### How much does the APC EcoCare 1-year digital services contract cost, and is it available for purchase?

The price is 166.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Friday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can APC EcoCare 1-year digital services contract be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All APC products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized APC service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for APC EcoCare 1-year digital services contract?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

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