# Service contract APC EcoCare for Single‑Phase UPS — 1-year digital services, 24/7 remote monitoring, on-site UPS and battery replacement

**URL:** https://aio.lv/en/product--apc-ecress1ph1y05--11647550
**Data updated:** 2025-11-21 03:04 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** APC
**Manufacturer code:** ECRESS1PH1Y05
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 310.49 €
**Prices and availability valid until:** 2026-07-18 23:59
**Price without VAT (21%):** 256.60 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--apc-ecress1ph1y05--11647550

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 29.06.2026 | 1.99 EUR |
| Courier delivery to door | 29.06.2026 | 4.99 EUR |

## Summary description

APC 1-year EcoCare digital services contract for single‑phase UPS provides 24/7 remote monitoring and diagnostics plus on-site UPS and battery replacement at no additional cost. License quantity: 1. Service duration: 1 year, coverage 24x7. Designed to reduce downtime and simplify maintenance by ensuring rapid on-site intervention and continuous monitoring.

## Long description

EcoCare for Single-Phase UPS is a 1-year digital services membership that provides continuous remote monitoring, diagnostics and on-site UPS and battery replacement for single-phase UPS units. The service collects critical UPS parameters such as battery health and temperature, and uses the EcoStruxure IoT platform to convert data into actionable insights. The plan is designed to reduce downtime, simplify maintenance and support optimization of OPEX for distributed IT at the edge.
Advantages
EcoCare combines 24/7 proactive remote monitoring with access to on-site interventions and expert support. Members receive priority remote troubleshooting, alarm-based notifications and data-driven maintenance recommendations, which can reduce mean-time-to-repair and lower costs related to staff, travel and parts. The service includes emergency 24/7 support and access to the mySchneider portal for asset visibility and warranty status.
Suitable for
Small to medium businesses with distributed single-phase UPS installations
Edge IT sites that require continuous power protection and fast response
Facilities seeking to reduce downtime and optimize maintenance costs
Key specifications
Service duration: 1 year
License quantity: 1
Coverage: 24x7 monitoring and support
Includes remote monitoring, diagnostics and on-site UPS and battery replacement
Access to EcoStruxure IoT platform insights and mySchneider portal
How to use
Subscribe to the APC EcoCare 1-year digital services plan and register your single-phase UPS assets in the mySchneider portal. The service extracts telemetry from each UPS to the EcoStruxure platform for continuous monitoring. When an alarm or abnormal parameter is detected, the remote services team performs diagnostics and, if required, dispatches on-site support for UPS or battery replacement according to the contract terms.
Usage recommendations
Register all single-phase UPS devices promptly after purchase, enable telemetry reporting, and keep contact and site access information updated in mySchneider to ensure timely remote support and fast on-site response.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 1 year(s) |
| License quantity | 1 |
| Service time (hours x days) | 24x7 |
| Parts replacement | Yes |

## FAQ

### How much does the APC EcoCare 1-year digital services for Single‑Phase UPS cost, and is it available for purchase?

The price is 310.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can APC EcoCare 1-year digital services for Single‑Phase UPS be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All APC products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized APC service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for APC EcoCare 1-year digital services for Single‑Phase UPS?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/11647550/66912973_large.webp