# Service contract APC EcoCare 1-year — 24/7 remote monitoring and on-site UPS and battery replacement for single-phase UPS (1 license)

**URL:** https://aio.lv/en/product--apc-ecress1ph1yli14--11647563
**Data updated:** 2025-12-31 11:24 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** APC
**Manufacturer code:** ECRESS1PH1YLI14
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 271.99 €
**Prices and availability valid until:** 2026-08-10 23:59
**Price without VAT (21%):** 224.79 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--apc-ecress1ph1yli14--11647563

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 20.07.2026 | 1.89 EUR |
| Courier delivery to door | 20.07.2026 | 4.99 EUR |

## Summary description

One-year APC EcoCare digital services contract for single-phase UPS systems. Provides 24x7 remote monitoring, diagnostics and a single license for the covered UPS. Includes on-site UPS and battery replacement at no extra cost during the contract period. Designed to minimise downtime and ensure continuous power protection for small offices and IT equipment.

## Long description

Service contract APC EcoCare 1-year — 24/7 remote monitoring and on-site UPS and battery replacement for single-phase UPS (1 license) provides a one-year digital services membership for single-phase UPS systems. The plan combines continuous remote monitoring, data-driven diagnostics and on-site replacement services to minimise downtime and maintain power protection for small offices and distributed IT at the edge. The service extracts critical UPS parameters such as battery health and temperature, delivering actionable insights through the EcoStruxure IoT platform and enabling proactive support from remote and on-site teams.
Advantages
EcoCare membership offers continuous 24/7 remote monitoring and alarm handling, priority access to service experts for remote troubleshooting, and included on-site UPS and battery replacement during the contract period. The service can reduce operational costs related to staff, transport and parts, shorten mean-time-to-repair (MTTR) through faster response and centralised diagnostics, and improve overall fleet visibility via the mySchneider portal.
Suitable for
Small offices and branch locations with single-phase UPS units
Distributed IT/edge sites requiring continuous power protection
Environments with limited on-site maintenance staff or restricted service budgets
Key specifications
Brand: APC
Product: EcoCare service contract for single-phase UPS
MPN: ECRESS1PH1YLI14
Coverage: 1 license (1 UPS)
Duration: 1 year
Service availability: 24x7 remote monitoring and hotline
Includes: remote diagnostics, on-site UPS and battery replacement (parts and service during contract period)
How to use
Subscribe to the APC EcoCare 1-year plan and register the covered UPS license in the mySchneider portal. The service begins by extracting operational data from the UPS to the EcoStruxure platform. Remote monitoring and diagnostics run continuously; alarms and recommendations are provided to the customer and the remote services team. If on-site intervention is required, technicians are dispatched to perform UPS or battery replacement under the contract terms.
Usage recommendations
Register each single-phase UPS individually to ensure correct coverage and use the mySchneider portal to keep asset and warranty information up to date. Review alerts promptly and follow recommended maintenance actions to maximise uptime and cost savings.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 1 year(s) |
| License quantity | 1 |
| Service time (hours x days) | 24x7 |
| Parts replacement | Yes |

## FAQ

### How much does the APC EcoCare 1-year service contract for single-phase UPS cost, and is it available for purchase?

The price is 271.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can APC EcoCare 1-year service contract for single-phase UPS be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All APC products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized APC service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for APC EcoCare 1-year service contract for single-phase UPS?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

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