# UPS APC Smart-UPS On-Line SURT20KRMXLI Double-conversion 20 kVA / 16,000 W, 8x C19 outlets, Rack/Tower, 12U

**URL:** https://aio.lv/en/product--apc-surt20krmxli--1876257
**Data updated:** 2025-12-03 15:33 (EET)
**Category:** UPS
**Manufacturer:** APC
**Manufacturer code:** SURT20KRMXLI
**EAN:** 0731304255710
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 19 368.99 €
**Prices and availability valid until:** 2026-07-23 23:59
**Price without VAT (21%):** 16 007.43 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--apc-surt20krmxli--1876257

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 09.07.2026 | free |
| Courier delivery to door | 14.07.2026 | 53.99 EUR |

## Summary description

APC Smart-UPS On-Line SURT20KRMXLI is a double-conversion (Online) UPS delivering 20 kVA (16,000 W) output with eight C19 AC outlets. Designed for rackmount or tower use (12U), it uses sealed lead‑acid (VRLA) batteries with 3,840 VAh capacity, providing about 4.9 minutes backup at full load. Black 432×773×533 mm housing, ideal for protecting servers, network equipment and critical systems.

## Long description

APC Smart-UPS RT, 16 kW / 20 kVA,Input 230V / Output 230V, Interface Port DB-9 RS-232, RJ-45 10/100 Base-T, Smart-Slot, Extended runtime model, Rack Height 12 U. 

Includes: CD with software, Rack Mounting support rails, Smart UPS signalling RS-232 cable, User Manual, Web/SNMP Management Card.

## Specifications

### Ports & interfaces

| Feature | Value |
|---|---|
| AC outlets quantity | 8 AC outlet(s) |
| Cabling technology | 10/100Base-T |
| Serial interface type | RS-232 |
| Ethernet LAN (RJ-45) ports | 1 |
| Number of output IEC jumpers | 2 |
| Power plug | Terminal |
| AC outlet types | C19 coupler |
| Serial interface | Yes |
| SmartSlot | Yes |

### Battery

| Feature | Value |
|---|---|
| Battery technology | Sealed Lead Acid (VRLA) |
| Battery recharge time | 2.5 h |
| Typical backup time at half load | 15.2 min |
| Typical backup time at full load | 4.9 min |
| Hot-swap battery | Yes |
| Cold start | Yes |
| Automatic battery test | Yes |
| Battery capacity | 3840 VAh |
| Battery life (max) | 5 year(s) |

### Design

| Feature | Value |
|---|---|
| Product colour | Black |
| Form factor | Rackmount/Tower |
| Rack capacity | 12U |
| LED indicators | Y |
| Display type | LCD |

### Weight & dimensions

| Feature | Value |
|---|---|
| Weight | 247.73 kg |
| Height | 533 mm |
| Width | 432 mm |
| Depth | 773 mm |

### Operational conditions

| Feature | Value |
|---|---|
| Operating altitude | 0 - 3000 |
| Operating relative humidity (H-H) | 0 - 95 |
| Storage temperature (T-T) | -15 - 45 |
| Operating temperature (T-T) | 0 - 40 |
| Storage relative humidity (H-H) | 0 - 95 |
| Non-operating altitude | 0 - 15000 |

### Packaging content

| Feature | Value |
|---|---|
| Cables included | RS-232 |
| Manual | Yes |
| Rack mount kit | Yes |

### Certificates

| Feature | Value |
|---|---|
| Certification | BSMI, EN/IEC 62040-2, EN/IEC 62040-1-1, VDE, PEP, EOLI |

### Other features

| Feature | Value |
|---|---|
| Nominal output voltage | 230 |
| Nominal input voltage | 230 |
| Packaging content | Web/SNMP Management Card |

### Features

| Feature | Value |
|---|---|
| Audible alarm(s) | Yes |
| Emergency Power Off (EPO) | Yes |
| Output power capacity | 20 kVA |
| Noise level | 59 dB |
| Input frequency | 40 - 70 |
| Maximum current | 115 A |
| Efficiency | 93.7 % |
| Output power | 16000 W |
| Surge protection | Yes |
| Crest factor | 3:1 |
| Output operation voltage (min) | 220 V |
| Output operation voltage (max) | 240 V |
| Number of output phases | 1 |
| Waveform | Sine |
| Output frequency regulation | 50/60 |
| Auto-restart | Yes |
| UPS topology | Double-conversion (Online) |

### Logistics data

| Feature | Value |
|---|---|
| Products per pallet | 1 pc(s) |
| Harmonized System (HS) code | 85078000 |

### Packaging data

| Feature | Value |
|---|---|
| Package weight | 314090 g |
| Package depth | 1003 mm |
| Package height | 990 mm |
| Package width | 610 mm |
| Software CD | Yes |

### Sustainability

| Feature | Value |
|---|---|
| Sustainability certificates | RoHS |

## FAQ

### How much does the APC Smart-UPS On-Line SURT20KRMXLI 20 kVA UPS cost, and is it available for purchase?

The price is 19,368.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 2 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 09.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All APC products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized APC service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: ac outlets quantity, weight, output power capacity, output power, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for APC Smart-UPS On-Line SURT20KRMXLI 20 kVA UPS?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/1876257/54793771_large.webp