# Warranty/support extension APC WMS1MBASIC — 24x7 service coverage

**URL:** https://aio.lv/en/product--apc-wms1mbasic--11648399
**Data updated:** 2025-12-31 11:24 (EET)
**Category:** Other Software & Utilities
**Manufacturer:** APC
**Manufacturer code:** WMS1MBASIC
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 31.49 €
**Prices and availability valid until:** 2026-07-13 23:59
**Price without VAT (21%):** 26.02 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--apc-wms1mbasic--11648399

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 22.06.2026 | 1.99 EUR |
| Courier delivery to door | 22.06.2026 | 4.99 EUR |

## Summary description

APC WMS1MBASIC is a warranty and support extension that provides continuous 24x7 service coverage. Designed to extend manufacturer support, it ensures around-the-clock assistance for maintenance, troubleshooting and service requests. Suitable for businesses requiring uninterrupted technical support and faster issue resolution.

## Long description

APC WMS1MBASIC — 24x7 service coverage is a warranty and support extension for StruxureWare Data Center Expert server appliances and licenses. The contract provides continuous telephone technical support, access to all software updates released during the contract term, and development of SNMP device support for multi-vendor environments. A separate software support contract is required for each appliance and license purchased.
Advantages
This support extension delivers round-the-clock telephone technical assistance, scheduled delivery of software updates released while the contract is active, and coordination of SNMP device support development to improve compatibility with multi-vendor equipment. Coverage is tied per server appliance and per license to ensure each deployed unit receives dedicated support.
Suitable for
 Data centers running StruxureWare Data Center Expert
 Organizations that require 24x7 technical assistance
 Environments with multi-vendor SNMP-managed devices
 Deployments where individual appliance or license coverage is needed
Key specifications
 Service type: Warranty and software support extension
 Coverage: 24x7 telephone technical support
 Software updates: All updates available during contract term
 SNMP: Development/support for multi-vendor SNMP devices
 Licensing: Individual contract required per StruxureWare Data Center Expert server appliance and per license
 Brand: APC
 MPN: WMS1MBASIC
How to use
Purchase one APC WMS1MBASIC contract for each StruxureWare Data Center Expert server appliance and for each license that requires coverage. During the active contract period, contact the support telephone line for technical assistance and request available software updates. For SNMP device integration or compatibility issues, log a support case so development resources can assess and develop multi-vendor SNMP device support as needed.
Usage recommendations
Ensure each appliance and license in your deployment has its own APC WMS1MBASIC contract to maintain uninterrupted 24x7 support and to receive all applicable software updates and SNMP device support services during the contract term.

## Specifications

| Feature | Value |
|---|---|
| Compatibility | InfraStruXure Central Basic |
| Service time (hours x days) | 24x7 |
| Phone support | Yes |

## FAQ

### How much does the APC WMS1MBASIC warranty/support extension cost, and is it available for purchase?

The price is 31.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 30000 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All APC products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized APC service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/11648399/66917429_large.webp