# Software support APC WMS1YRBASIC-DIGI — APC DC Expert 1 year basic support

**URL:** https://aio.lv/en/product--apc-wms1yrbasic-digi--4059912
**Data updated:** 2026-01-13 21:17 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** APC
**Manufacturer code:** WMS1YRBASIC-DIGI
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 342.49 €
**Prices and availability valid until:** 2026-07-05 23:59
**Price without VAT (21%):** 283.05 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--apc-wms1yrbasic-digi--4059912

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Tuesday | free |
| Pickup points | 12.06.2026 | 1.99 EUR |
| Courier delivery to door | 12.06.2026 | 4.99 EUR |

## Summary description

APC DC Expert 1 Year Basic Software Support (WMS1YRBASIC-DIGI) delivers essential technical assistance for the APC DC Expert system. The service covers software updates, troubleshooting, and access to expert advice to help maintain performance and reliability. Suitable for businesses aiming to reduce downtime and keep their data centre management software operational and up to date.

## Long description

APC DC Expert 1 Year Basic Software Support provides essential technical assistance for the APC DC Expert data centre management software. This one-year basic support package covers access to software updates, troubleshooting guidance, and expert advice to help keep monitoring and management functionality stable and current. The service is intended to maintain performance and reduce operational interruptions by ensuring software components are updated and common issues are resolved with professional assistance.
Advantages
This basic support option ensures timely access to software updates and fixes, helping to close known vulnerabilities and improve compatibility with supported hardware. It provides structured troubleshooting pathways and access to APC technical resources, which can shorten resolution times for software-related incidents. The service helps organisations maintain predictable maintenance cycles and reduces the time staff spend diagnosing routine issues.
Suitable for
 Small and medium data centres requiring continued software maintenance
 IT teams seeking access to vendor troubleshooting and updates
 Environments where predictable software support costs are preferred
 Facilities that need to keep monitoring and alerting services operational
Key specifications
 Coverage period: 1 year of software support
 Scope: software updates, patches, and troubleshooting assistance
 Access: technical support and expert guidance for APC DC Expert software
 Delivery: digital support services and update access
How to use
After activation, use the APC customer portal or designated support channels to request assistance, download available software updates, and submit diagnostic information. Provide relevant environment details when reporting issues, such as software version, system logs, and a description of observed behaviour. Follow guidance from APC support engineers to apply patches or configuration changes; if remote steps are required, coordinate maintenance windows to reduce impact on operations.
Usage recommendations
Maintain regular backups of configuration and monitoring data before applying updates. Schedule update windows during low-activity periods and keep system documentation and access credentials ready to streamline interactions with support. Review release notes for each update to verify compatibility with existing infrastructure.

## FAQ

### How much does the APC DC Expert 1 Year Basic Software Support WMS1YRBASIC-DIGI cost, and is it available for purchase?

The price is 342.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 30000 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Tuesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can APC DC Expert 1 Year Basic Software Support WMS1YRBASIC-DIGI be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All APC products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized APC service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

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