# Software support contract APC InfraStruXure Central Basic — 3-year, 24x7 coverage

**URL:** https://aio.lv/en/product--apc-wms3yrbasic--6029233
**Data updated:** 2025-12-30 06:02 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** APC
**Manufacturer code:** WMS3YRBASIC
**EAN:** 4053162393677
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 959.49 €
**Prices and availability valid until:** 2026-08-03 23:59
**Price without VAT (21%):** 792.97 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--apc-wms3yrbasic--6029233

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 13.07.2026 | 1.89 EUR |
| Courier delivery to door | 13.07.2026 | 4.99 EUR |

## Summary description

APC InfraStruXure Central Basic software support contract for a 3-year period with 24x7 service availability. Provides vendor support for InfraStruXure Central Basic software, including access to updates and technical assistance around the clock. Intended for businesses seeking continuous software maintenance and rapid issue resolution to ensure monitoring and management systems remain operational.

## Long description

Software support contract APC InfraStruXure Central Basic — 3-year, 24x7 coverage provides continuous vendor support for InfraStruXure Central Basic software. The contract covers telephone technical support available 24 hours a day, 7 days a week, access to all software updates released during the contract term, and development of multi-vendor SNMP device support. A separate contract is required for each InfraStruXure Central server appliance and license purchased.
Advantages
This 3-year support contract ensures around-the-clock telephone technical assistance, timely delivery of software updates during the coverage period, and vendor-driven expansion of SNMP device support to maintain compatibility with multi-vendor environments. The contract is tailored per appliance and license to match deployed InfraStruXure Central instances.
Suitable for
Organisations using APC InfraStruXure Central Basic for monitoring and management
IT teams that require 24x7 technical support and fast issue resolution
Environments with heterogeneous SNMP-enabled devices from multiple vendors
Deployments where maintaining up-to-date software and device support is critical
Key specifications
Product: Software support contract APC InfraStruXure Central Basic
Coverage period: 3 year(s)
Support availability: 24x7 telephone technical support
Includes: All software updates released during contract term
Includes: Development of multi-vendor SNMP device support
Requirement: Individual contract per InfraStruXure Central server appliance and license
Brand: APC
MPN: WMS3YRBASIC
EAN: 4053162393677
How to use
Purchase and register one support contract for each InfraStruXure Central Basic server appliance and license. After registration, contact the APC support phone line for 24x7 technical assistance and follow provided instructions to obtain and install software updates. For SNMP device support additions, submit device details through the vendor support channel as specified in the contract documentation.
Usage recommendations
Keep contract and appliance/license identifiers accessible to accelerate support case handling. Schedule regular maintenance windows to apply updates provided under the contract and validate SNMP device integrations after vendor-provided support changes.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 3 year(s) |
| Service time (hours x days) | 24x7 |

## FAQ

### How much does the APC InfraStruXure Central Basic support — 3-year cost, and is it available for purchase?

The price is 959.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 30000 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can APC InfraStruXure Central Basic support — 3-year be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All APC products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized APC service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/6029233/59391660_large.webp