# Service — APC remote installation and configuration for IT Expert, 8-hour dedicated deployment guidance, 1 license

**URL:** https://aio.lv/en/product--apc-wnscessucore--11648443
**Data updated:** 2025-12-31 11:24 (EET)
**Category:** Other Software & Utilities
**Manufacturer:** APC
**Manufacturer code:** WNSCESSUCORE
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 3 083.99 €
**Prices and availability valid until:** 2026-07-18 23:59
**Price without VAT (21%):** 2 548.75 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--apc-wnscessucore--11648443

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 26.06.2026 | free |
| Pickup points | 01.07.2026 | 1.99 EUR |
| Courier delivery to door | 01.07.2026 | 4.99 EUR |

## Summary description

Remote onboarding service from APC providing installation and configuration support for IT Expert software. Includes one license and a dedicated 8 hours of expert deployment guidance delivered remotely. Intended for IT teams implementing or upgrading IT Expert, this service assists with setup, configuration, and troubleshooting to accelerate deployment and reduce configuration errors.

## Long description

The EcoStruxure IT Expert Software as a Service (ITE) Onboarding Package provides professional remote guidance to help customers adopt, install and configure IT Expert in line with business objectives. The service is delivered by Schneider Electric / APC Customer Success and Onboarding Managers who act as the primary contact and coordinate communication throughout the engagement. Over a four-week period the onboarding covers kickoff meetings, weekly status updates, remote training sessions, focused configuration activities and a final review with a project summary. The package includes one license and a dedicated 8-hour deployment guidance delivered remotely to support installation, setup and troubleshooting.
Advantages
The service offers structured, expert-led onboarding to reduce configuration errors and accelerate deployment of IT Expert. Customers receive a single point of contact for coordination, scheduled remote sessions and a documented project summary at the end of the engagement. The dedicated 8 hours of deployment guidance provide targeted, hands-on support during critical setup and configuration tasks.
Suitable for
IT teams implementing EcoStruxure IT Expert for the first time
Organizations upgrading or migrating existing IT Expert deployments
Enterprises that require remote expert support for initial configuration and troubleshooting
Customers who need a documented onboarding process and a final project summary
Key specifications
Service type: Remote onboarding and deployment guidance
Provider: APC / Schneider Electric Customer Success and Onboarding Managers
Duration: Onboarding program over four weeks with 8 hours dedicated deployment guidance
Licenses included: 1 license
Language version: English
Manufacturer part number (MPN): WNSCESSUCORE
How to use
Schedule the kickoff meeting with the assigned Customer Success Manager to confirm objectives, scope and timelines. During the four-week engagement, participate in weekly status updates and remote training sessions, and allocate internal resources for configuration tasks. Use the dedicated 8 hours of expert deployment guidance for hands-on installation, configuration or troubleshooting activities. At the end of the onboarding period review the delivered project summary and align next steps with the Customer Success Manager.
Usage recommendations
To maximize value, prepare configuration details and access credentials before the kickoff, allocate a small project team for the onboarding period, and prioritize critical systems to be configured during the dedicated deployment hours.

## Specifications

| Feature | Value |
|---|---|
| License quantity | 1 |
| Language version | ENG |
| Software type | License |
| Quantity per pack | 1 pc(s) |
| Compliance certificates | RoHS |

## FAQ

### How much does the APC service: remote install & config for IT Expert — 8h cost, and is it available for purchase?

The price is 3,083.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 30000 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 26.06.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can APC service: remote install & config for IT Expert — 8h be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All APC products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized APC service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### Where can I download the instructions for APC service: remote install & config for IT Expert — 8h?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/11648443/66917398_large.webp