# Protection Plan for 14-inch Apple MacBook Pro (M5 Pro / M5 Max) — Apple Care, SCQX3ZM/A

**URL:** https://aio.lv/en/product--apple-scqx3zma--12092253
**Data updated:** 2026-03-13 15:52 (EET)
**Category:** Laptops
**Manufacturer:** Apple
**Manufacturer code:** SCQX3ZM/A
**EAN:** 195951185767
**Warranty:** 2 Years
**Availability:** Out of stock

## Summary description

Apple Care protection plan for the 14-inch MacBook Pro models with M5 Pro or M5 Max chips (MPN SCQX3ZM/A). Provides manufacturer-backed hardware coverage and technical support for the MacBook Pro, including service options for defects, battery, and accidental issues as specified by Apple. Suitable for owners seeking extended support and repairs for their 14-inch MacBook Pro.

## Long description

Apple Care protection plan for the 14-inch Apple MacBook Pro with M5 Pro or M5 Max provides manufacturer-backed hardware coverage and technical support for the MacBook Pro. The plan extends the period of service and support beyond the standard warranty and covers repairs for manufacturing defects, battery performance issues, and accidental damage where specified by Apple policy. It is designed to simplify access to authorised service options and expert assistance for owners of the 14-inch MacBook Pro.
Advantages
This protection plan offers extended hardware coverage and access to Apple-certified service technicians. It includes options for authorised repairs and replacement parts, and provides technical telephone and online support from Apple specialists. The plan helps manage repair costs and reduces uncertainty when hardware failures, battery degradation, or accidental damage occur according to the terms set by Apple.
Suitable for
 Owners of the 14-inch MacBook Pro with M5 Pro or M5 Max seeking extended manufacturer support
 Users who require priority access to Apple technical support and authorised repairs
 People who want coverage for battery performance issues and qualifying accidental damage
 Professionals relying on consistent uptime and predictable service options for their laptop
Key specifications
 Coverage type: Manufacturer-backed hardware and technical support
 Supported models: 14-inch MacBook Pro with M5 Pro or M5 Max chips
 Included support: Telephone and online technical assistance from Apple specialists
 Service options: Authorised repair and replacement of covered components
 Battery support: Service or replacement for batteries that do not meet performance standards under plan terms
 Accidental damage: Eligible accidental damage repairs subject to service fees and Apple policy
How to use
To use the protection plan, register the plan according to Apple’s activation process and keep proof of coverage available. When technical support or repair is needed, contact Apple Support by phone, online chat, or through an authorised Apple service provider. Provide the MacBook Pro serial number and details about the issue; Apple will confirm eligibility, advise on next steps, and schedule authorised service if required. Follow Apple’s instructions for preparing the device for service, including backing up data and removing personal information if requested.
Usage recommendations
Maintain current backups before any service appointment, review the plan terms to understand covered incidents and service fees, and contact Apple Support promptly when issues arise to ensure timely access to authorised repairs and assistance.

## FAQ

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Apple products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Apple service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

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