# Protection Plan for 16-inch MacBook Pro (M5 Pro/M5 Max) by Apple — AppleCare

**URL:** https://aio.lv/en/product--apple-scqy3zma--12088768
**Data updated:** 2026-03-13 09:01 (EET)
**Category:** Laptops
**Manufacturer:** Apple
**Manufacturer code:** SCQY3ZM/A
**EAN:** 195951185743
**Warranty:** 2 Years
**Availability:** Out of stock

## Summary description

AppleCare protection plan for the 16-inch MacBook Pro with M5 Pro or M5 Max processors. Provides extended hardware coverage and technical support from Apple for the specified MacBook Pro model. Intended to cover repairs for hardware faults and to offer direct Apple technical assistance, helping maintain device uptime and performance for professional and creative use.

## Long description

AppleCare protection plan for the 16-inch MacBook Pro with M5 Pro or M5 Max processors extends the manufacturer’s hardware coverage and provides direct access to Apple technical support for the specified MacBook Pro model. This plan is designed to address hardware faults, offer repair services authorized by Apple, and deliver assistance for software and connectivity questions related to macOS and Apple applications.
Advantages
The protection plan broadens the period of hardware coverage beyond the standard warranty, simplifying the process of arranging authorized repairs and parts replacement through Apple service channels. It provides direct technical support from Apple specialists, helping to diagnose and resolve issues that affect system performance, battery, or integrated components. Coverage of eligible hardware faults and access to genuine parts helps maintain device reliability and minimizes downtime for professional workflows.
Suitable for
 Professional users relying on the 16-inch MacBook Pro for sustained creative or computational workloads
 Teams and individuals who require predictable repair options and authorized service
 Owners who want extended technical support for macOS, Apple apps, and hardware troubleshooting
Key specifications
 Applies to the 16-inch MacBook Pro with M5 Pro and M5 Max processors
 Extended hardware coverage for eligible component repairs and replacement
 Direct access to Apple technical support for software, connectivity, and setup assistance
 Service provided through Apple-authorized service providers and Apple repair centers
 Includes coverage for battery service when performance drops below Apple’s defined threshold
How to use
Register the AppleCare plan to the eligible 16-inch MacBook Pro according to Apple’s enrollment procedures and keep proof of coverage accessible. When an issue arises, contact Apple Support via the official channels or visit an Apple Store or Apple‑authorized service provider to initiate diagnostics. Apple technicians will verify eligibility, perform necessary diagnostics, and arrange repair or parts replacement under the terms of the plan. Follow Apple's instructions for preparing the device for service, including backing up data and disabling activation lock if required.
Usage recommendations
Keep software up to date and review the AppleCare terms to understand covered repairs and any exclusions. For minimized downtime, schedule service appointments in advance where possible and maintain regular backups of important data.

## FAQ

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Apple products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Apple service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/12088768/68512834_large.webp