# 2-Port RS-232 Secure Device Server ATEN SN3002P-AX

**URL:** https://aio.lv/en/product--aten-sn3002p-ax--4341207
**Data updated:** 2025-12-08 17:41 (EET)
**Category:** VoIP Gateways
**Manufacturer:** ATEN
**Manufacturer code:** SN3002P-AX
**EAN:** 4710469341052
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 203.99 €
**Prices and availability valid until:** 2026-07-27 23:59
**Price without VAT (21%):** 168.59 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--aten-sn3002p-ax--4341207

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 27.07.2026 | free |
| Pickup points | 30.07.2026 | 1.89 EUR |
| Courier delivery to door | 30.07.2026 | 4.99 EUR |

## Summary description

The ATEN 2-Port RS-232 Secure Device Server with PoE provides reliable connectivity for serial devices over Ethernet. It supports 10/100Base-T(X) cabling technology and offers power via DC or PoE with low power consumption. Security features include 802.1x RADIUS, 2048-bit RSA, and TLS, ensuring secure data transmission. Compact and lightweight, it is ideal for various applications.

## Long description

The ATEN SN3002 series Secure Device Servers provide a straightforward and dependable way to connect serial RS-232 devices to an IP-based Ethernet LAN. Designed for commercial and industrial process control, these device servers enable remote PC access to serial equipment from any network location while offering surge and isolation protection, multiple secure operation modes, and flexible mounting options.
Advantages
SN3002 units include 1.5 kV magnetic isolation for Ethernet and additional surge protection for serial ports, Ethernet, and power to prevent voltage spikes and ensure system stability. The devices offer multi-layered security features such as network access control, user authentication, data integrity and confidentiality options, and support for advanced secure operation modes. Setup is quick via a three-step web console or a low-bandwidth Telnet/SSH console. Built-in 64 KB port buffering, event notifications (SMTP and SNMP Trap), and system logs (internal memory or Syslog) simplify troubleshooting. Multiple mounting options (wall, desktop, DIN rail, or rack with optional kit) support varied installation needs.
Key specifications
Serial interface: RS-232 connectivity
Ethernet isolation: 1.5 kV magnetic isolation
Surge protection: Serial, Ethernet, and power surge protection; tested to IEC 61000-4 surge waveform requirements
Operation modes: Real COM, TCP, Serial Tunneling, Console Management, UDP (UDP does not support secure mode)
Security features: Network access control, user authentication, data integrity and confidentiality, firmware upgrade support
Setup: 3-step web console with multi-language support; Telnet/SSH console for low-bandwidth use
Buffering and logging: 64 KB port buffer; SMTP and SNMP Trap notifications; event logs saved to internal memory or Syslog server
Mounting options: Wall, desktop, DIN rail, rack (optional VE-RMK1U)
How to use
Mount the SN3002 device according to your environment (wall, desktop, DIN rail, or rack with optional kit). Connect the RS-232 serial device(s) to the serial port(s) and attach the Ethernet cable to your IP-based LAN. Access the built-in web console via a browser and complete the three-step setup to select an operation mode (Real COM, TCP, Serial Tunneling, Console Management, or UDP) and configure security settings, network parameters, and user authentication. For low-bandwidth environments, use the Telnet/SSH console to perform configuration. Enable event notifications and logging to monitor device status and facilitate troubleshooting.
Recommendations
For stable operation in industrial environments, verify grounding and follow coordinated electrical protection practices. Use secure operation modes and keep firmware updated to maintain protection against vulnerabilities. Enable buffering and event notifications to reduce the risk of data loss and to support prompt troubleshooting.

## Specifications

| Feature | Value |
|---|---|
| Dimensions (WxDxH) | 117 x 98 x 26 |
| Weight | 0.22 kg |
| Certification | EMC: EN 55032/35
EMI: CISPR 32, FCC Part 15B Class A
EMS:
IEC 61000-4-2 ESD: Contact: 4 kV; Air: 8 kV
IEC 61000-4-3 RS: 80 MHz to 1 GHz: 3 V/m
IEC 61000-4-4 EFT: Power: 1 kV; Signal: 0.5 kV
IEC 61000-4-5 Surge: Power: 2 kV (Power Adapter), 1kV (Terminal Block); Signal: 1 kV
IEC 61000-4-6 CS: 150 kHz to 10 MHz: 3 V/m; 10 kHz to 30 MHz: 3 to 1 V/m; 30 kHz to 80 MHz: 1 V/m
IEC 61000-4-8 PFMF
IEC 61000-4-11 DIPs |
| Power consumption (typical) | 1.11 W |
| Security algorithms | 802.1x RADIUS, TLS, 2048-bit RSA |
| Safety | UL 60950-1, UL 62368-1 |
| Operating relative humidity (H-H) | 5 - 95 |
| Cabling technology | 10/100Base-T(X) |
| Storage temperature (T-T) | -40 - 75 |
| Package weight | 380 g |
| Operating temperature (T-T) | 0 - 60 |
| Serial interface type | RS-232 |
| AC adapter included | Yes |
| Serial ports quantity | 2 |
| Storage relative humidity (H-H) | 5 - 95 |
| Output voltage | 9 - 48 |
| LED indicators | Status, Power, LAN |
| Product colour | Black |
| Networking standards | IEEE 802.3af |
| Ethernet LAN (RJ-45) ports | 1 |
| Country of origin | Taiwan |
| Ethernet LAN data rates | 100, 10 |
| Reset button | Yes |
| Package height | 160 mm |
| Package width | 59 mm |
| Master (outer) case height | 178 mm |
| Master (outer) case width | 315 mm |
| Package length | 239 mm |
| Housing material | Metal |
| RS-232 signals | TXD, RXD, RTS, GND, DTR, DSR, DCD, CTS |
| Isolation | 1.5 kV |
| Baud rate | 921.6 Kbit/s |
| Data bits | 8, 7, 6, 5 |
| Stop bits | 2, 1.5, 1 |
| Parity bit | Mark, Space, Odd, N, Even |
| Flow Control type | XON/XOFF, RTS/CTS, DTR/DSR |
| Power source type | PoE, DC |
| User guide | Yes |
| Power consumption (max) | 1.39 W |
| Terminal block included | Yes |
| Master (outer) case gross weight | 5040 g |
| Terminal block port | Yes |
| Master (outer) case length | 490 mm |
| Products per master (outer) case | 10 pc(s) |
| Master (outer) case net weight | 2500 g |
| Master (outer) case volume | 27467.34 cm³ |
| Package volume | 2265.35 cm³ |
| DIN rail kit included | Yes |
| Number of foot pads | 4 pc(s) |
| Sustainability certificates | RoHS |

## FAQ

### How much does the 2-Port RS-232 Secure Device Server ATEN SN3002P-AX cost, and is it available for purchase?

The price is 203.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 16 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 27.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All ATEN products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized ATEN service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### Where can I download the instructions for 2-Port RS-232 Secure Device Server ATEN SN3002P-AX?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/4341207/58869181_large.webp