# AVerMedia CAM550 4K PTZ Dual Camera, 3840 x 2160 pixels, 60 fps, 12x Optical Zoom, Black

**URL:** https://aio.lv/en/product--avermedia-cam550-4k-ptz-dual-camera--12435111
**Data updated:** 2026-05-18 02:51 (EEST)
**Category:** Webcams
**Manufacturer:** AVerMedia
**Manufacturer code:** CAM550 4K PTZ Dual Camera,
**EAN:** 4719552126941
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 2 505.99 €
**Prices and availability valid until:** 2026-08-10 23:59
**Price without VAT (21%):** 2 071.07 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--avermedia-cam550-4k-ptz-dual-camera--12435111

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 29.07.2026 | free |
| Pickup points | 03.08.2026 | 1.89 EUR |
| Courier delivery to door | 03.08.2026 | 4.99 EUR |

## Summary description

The AVerMedia CAM550 is a professional 4K PTZ dual camera designed for high-quality video conferencing. Featuring an Exmor sensor, it delivers a maximum resolution of 3840 x 2160 pixels at 60 fps. Equipped with a 12x optical zoom and 2x digital zoom, it offers an 85° field of view. This black camera supports various video modes, ensuring clear communication in professional meeting environments.

## Long description

The AVerMedia CAM550 is a professional 4K PTZ dual camera engineered for high-quality video conferencing in mid-to-large scale meeting rooms. Utilizing an advanced Exmor sensor, this device captures video at a maximum resolution of 3840 x 2160 pixels at 60 frames per second, ensuring smooth and crisp visual communication. The dual-lens system combines a PTZ camera with 12x optical zoom and 2x digital zoom with a secondary AI lens, providing both detailed close-ups and a panoramic view of the entire room.
Advantages
The primary strength of the AVerMedia CAM550 lies in its intelligent dual-lens technology, which allows for dynamic framing and automatic detection of meeting participants. The inclusion of AI-driven gesture recognition provides a contactless way to control the camera, enhancing safety and ease of use in professional environments. Furthermore, the Smart Gallery feature utilizes face and body detection to ensure every attendee is clearly visible, while the Virtual Stream function and PoE+ support simplify installation by reducing the need for complex cabling.
Suitable for
Mid-to-large scale conference rooms
Professional video conferencing and remote collaboration
Corporate boardrooms requiring automated participant framing
Hybrid meetings involving both in-person and remote attendees
This camera may not be suitable for small huddle rooms or personal desktop use, as its advanced PTZ and dual-lens capabilities are optimized for larger spaces. Additionally, users who require a simple plug-and-play webcam without the need for sophisticated AI tracking or network-based streaming might find the feature set more extensive than necessary.
Key specifications
Maximum video resolution: 3840 x 2160 pixels
Maximum frame rate: 60 fps
Optical zoom: 12x
Digital zoom: 2x
Field of view: 85°
Sensor type: Exmor
Product colour: Black
Weight: 4.855 kg
How to use
To begin using the AVerMedia CAM550, mount the camera in a central location within your meeting room to ensure the best coverage for both the PTZ and AI lenses. Connect the device to your network or computer system using the appropriate interface, such as the Ethernet port for Virtual Streaming or standard USB connections. Once powered, use the PTZApp 2 software to configure your preferences, including preset areas for voice tracking if integrating with compatible microphones. During meetings, you can utilize gesture controls to adjust the camera view without physical contact, or rely on the automatic dynamic framing to keep participants in focus as they move or enter the room.
What to consider before purchase
Ensure your meeting room size is appropriate for a high-performance PTZ camera.
Verify compatibility with your existing video conferencing software and audio hardware.
Check the available mounting options in your room to accommodate the camera's weight and dimensions.
Consider the network infrastructure if you intend to use the Virtual Stream or PoE+ features.
Usage recommendations: For optimal performance, keep the camera lenses clean and ensure the meeting room has adequate lighting. Regularly update the firmware via the PTZApp 2 to access the latest AI tracking improvements and compatibility features.

## Specifications

| Feature | Value |
|---|---|
| Cable lock slot | Yes |
| Ethernet LAN (RJ-45) ports | 1 |
| Closest focusing distance | 1.5 m |
| HDMI ports quantity | 1 |
| Combined zoom | 24 x |
| Camera type | Dual camera |
| AC input frequency | 50 - 60 |
| AC input voltage | 100 - 240 |
| Field of view (FOV) angle | 85 ° |
| Horizontal field of view | 76 ° |
| Vertical field of view | 46 ° |
| HD type | 4K Ultra HD |
| Cable lock slot type | Kensington |
| RS-232 input ports | 1 |
| RS-232 output ports | 1 |
| USB 3.2 Gen 1 (3.1 Gen 1) Type-B ports quantity | 1 |

### Design

| Feature | Value |
|---|---|
| Sensor type | Exmor |
| Product colour | Black |
| Tilt angle range | -30 - 90 |
| Pan range | -170 - 170 |

### Performance

| Feature | Value |
|---|---|
| Digital zoom | 2 x |
| Optical zoom | 12 x |
| Zoom capability | Yes |
| Focal length range | 3.9 - 47.3 |
| Resolution at capture speed | 3840x2160@30fps |
| Supported video modes | 360p, 480p, 540p, 720p, 900p, 1080p |
| Operating voltage | 12 V |
| Maximum video resolution | 3840 x 2160 |
| Maximum frame rate | 60 fps |
| Operating current | 2 A |

### Other features

| Feature | Value |
|---|---|
| Minimum processor | Intel Core i5-4460 |
| Aperture range (F-F) | 1.8 - 2.8 |
| Power source type | AC, PoE |

### Operational conditions

| Feature | Value |
|---|---|
| Operating relative humidity (H-H) | 20 - 80 |
| Storage temperature (T-T) | -20 - 60 |
| Operating temperature (T-T) | 0 - 40 |
| Storage relative humidity (H-H) | 20 - 80 |

### Logistics data

| Feature | Value |
|---|---|
| Products per pallet | 84 pc(s) |
| Country of origin | Taiwan |
| Products per master (outer) case | 2 pc(s) |
| Harmonized System (HS) code | 8517691000 |

### Packaging data

| Feature | Value |
|---|---|
| Package weight | 10450 g |
| Package depth | 284 mm |
| Package height | 518 mm |
| Package width | 264 mm |
| Package type | Box |

### System requirements

| Feature | Value |
|---|---|
| Minimum RAM | 4096 MB |
| Minimum processor speed | 3.2 GHz |

### Weight & dimensions

| Feature | Value |
|---|---|
| Weight | 4.855 kg |
| Height | 256 mm |
| Width | 256 mm |
| Depth | 274 mm |

### Software

| Feature | Value |
|---|---|
| Windows operating systems supported | Windows 10, Windows 11, Windows 7 |
| Mac operating systems supported | Y |
| Other operating systems supported | ChromeOS |

## FAQ

### How much does the AVerMedia CAM550 4K PTZ Dual Camera cost, and is it available for purchase?

The price is 2,505.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 3 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 29.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can AVerMedia CAM550 4K PTZ Dual Camera be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All AVerMedia products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized AVerMedia service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: maximum video resolution, weight, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for AVerMedia CAM550 4K PTZ Dual Camera?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/12435111/68786677_large.webp