# BC.edu English for Telephoning with CD — coursebook for telephone English, includes audio CD

**URL:** https://aio.lv/en/product--bcedu-186364--11886098
**Data updated:** 2026-03-09 21:04 (EET)
**Category:** Textbooks & Study Guides
**Manufacturer:** BC.edu
**Manufacturer code:** 186364
**EAN:** 9788361059127
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 25.49 €
**Prices and availability valid until:** 2026-07-13 23:59
**Price without VAT (21%):** 21.07 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--bcedu-186364--11886098

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 08.07.2026 | free |
| Pickup points | 13.07.2026 | 1.99 EUR |
| Courier delivery to door | 13.07.2026 | 4.99 EUR |

## Summary description

Coursebook 'English for Telephoning' by BC.edu is a practical training resource for developing telephone English skills. The book focuses on spoken dialogues, common phrases, call opening and closing, handling enquiries and problems, and politeness conventions. Pack includes an audio CD for listening practice and role-play exercises suited for learners preparing for real-life telephone communication.

## Long description

BC.edu English for Telephoning with CD is a coursebook designed to develop practical telephone English skills. The material concentrates on everyday call scenarios, common phrases for opening and closing conversations, techniques for handling enquiries and resolving problems, and the language of politeness appropriate for professional and informal calls. The pack includes an audio CD that supports listening comprehension, pronunciation practice, and role-play exercises to simulate real-life telephone communication.
Advantages
The coursebook provides focused, task-oriented lessons that target the specific language needed for telephone interactions, combining written dialogues with audio support to reinforce listening and speaking. Exercises are structured to build confidence in initiating calls, managing information exchange, clarifying details, and closing conversations clearly. The included CD allows learners to hear natural intonation and rhythm, making practice suitable for both classroom use and self-study.
Suitable for
Students learning practical English for telephone communication
Employees who need to handle customer calls or internal phone conversations
Language learners preparing for job interviews, business calls, or service enquiries
Teachers seeking material for classroom role-plays and pronunciation drills
Key specifications
Format: printed coursebook with accompanying audio CD
Content focus: telephone dialogues, call opening and closing, enquiries, problem handling, politeness phrases
Skills practiced: listening comprehension, spoken interaction, pronunciation, role-play
Approach: task-based exercises and realistic conversation examples
How to use
Work through the book sequentially or select units relevant to the learner's needs. Begin by listening to the dialogues on the audio CD to become familiar with pronunciation and intonation, then read the accompanying scripts to analyze phrase structure. Complete controlled practice exercises to consolidate vocabulary and set phrases, followed by role-play activities that simulate real calls. Teachers can use the CD for whole-class listening tasks and pair work for speaking practice.
Usage recommendations
For best results, combine repeated listening to the CD with active speaking practice: shadow dialogues to improve fluency, record yourself to check pronunciation, and perform guided role-plays that mirror typical work or personal call scenarios.

## FAQ

### How much does the BC.edu English for Telephoning — coursebook with CD cost, and is it available for purchase?

The price is 25.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 5 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 08.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All BC.edu products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized BC.edu service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/11886098/67306632_large.webp