# Laptop Captiva CAPTIVA 97802 — AMD Ryzen 7 255 3.8 GHz, 15.3" (38.9 cm) WQXGA 2560×1600, 16 GB DDR5, SSD, Windows 11 Home, Swiss Black

**URL:** https://aio.lv/en/product--captiva-97802--11644501
**Data updated:** 2025-12-31 11:23 (EET)
**Category:** Laptops
**Manufacturer:** Captiva
**Manufacturer code:** 97802
**EAN:** 4046373978023
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 1 439.99 €
**Prices and availability valid until:** 2026-07-21 23:59
**Price without VAT (21%):** 1 190.07 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--captiva-97802--11644501

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 23.07.2026 | free |
| Pickup points | 28.07.2026 | 1.89 EUR |
| Courier delivery to door | 28.07.2026 | 4.99 EUR |

## Summary description

Captiva CAPTIVA 97802 is a 15.3" (38.9 cm) laptop with an AMD Ryzen 7 255 processor at 3.8 GHz, WQXGA display (2560×1600), 16 GB DDR5 RAM and SSD storage. It runs Windows 11 Home, supports Wi‑Fi 6 (802.11ax) and comes in Swiss Black. Suited for multitasking, content creation and everyday productivity with high-resolution display and fast memory and storage.

## Long description

Captiva CAPTIVA 97802 is a 15.3" (38.9 cm) laptop in Swiss Black, powered by an AMD Ryzen 7 255 processor at up to 3.8 GHz. It features a WQXGA 2560×1600 IPS display with a 16:10 aspect ratio, 16 GB DDR5 RAM and a 1 TB SSD, and runs Windows 11 Home. The combination of a high-resolution screen, fast DDR5 memory and SSD storage makes this laptop suitable for multitasking, content creation and everyday productivity.
Advantages
The Captiva CAPTIVA 97802 offers an energy-efficient Ryzen 7 CPU with eight cores, a high-resolution WQXGA IPS panel for detailed visuals and accurate colors, and 16 GB of DDR5 RAM for responsive system performance. Fast SSD storage and Wi‑Fi 6 connectivity reduce load and transfer times, while Windows 11 Home provides a modern software environment. The Swiss Black finish gives a professional, understated appearance.
Suitable for
Multitasking and office productivity
Content creation and photo editing
Web browsing and media consumption
Remote work and video conferencing
Key specifications
Processor: AMD Ryzen 7 255, up to 3.8 GHz, 8 cores
Display: 15.3" (38.9 cm) WQXGA (2560 x 1600), IPS, 16:10
Memory: 16 GB DDR5-5200
Storage: 1 TB SSD
Wireless: Wi‑Fi 6 (802.11ax), Ethernet LAN 1000 Mbit/s
Battery: Lithium Polymer, battery life approx. 6 h, charger 100 W
Operating system: Windows 11 Home
Colour: Swiss Black
EAN: 4046373978023
How to use
Unpack the laptop and connect the charger before first use to ensure the battery is charged. Follow the on-screen Windows 11 Home setup to create an account and configure language, Wi‑Fi and privacy settings. Install required applications and updates via Windows Update and the Microsoft Store. For best performance, keep drivers and firmware up to date and avoid running many heavy applications simultaneously if not needed.
Usage recommendations
Use a quality surge protector when charging and avoid exposing the laptop to extreme temperatures. For content creation, calibrate the display if color accuracy is critical and consider external storage or backups for large media libraries.

## Specifications

### Display

| Feature | Value |
|---|---|
| Display diagonal | 15.3 " |
| Display resolution | 2560 x 1600 |
| Panel type | IPS |
| HD type | WQXGA |
| Display brightness | 400 cd/m² |
| Display diagonal (metric) | 38.9 cm |
| Maximum refresh rate | 180 Hz |
| Native aspect ratio | 16:10 |

### Processor

| Feature | Value |
|---|---|
| Processor family | AMD Ryzen 7 |
| Processor model | 255 |
| Processor frequency | 3.8 GHz |
| Processor cores | 8 |
| Processor threads | 16 |
| Processor boost frequency | 5.1 GHz |
| Thermal Design Power (TDP) | 45 W |
| Processor generation | AMD Ryzen 2000 Series |

### Memory

| Feature | Value |
|---|---|
| Internal memory | 16 GB |
| Internal memory type | DDR5-SDRAM |
| Maximum internal memory | 64 GB |
| Memory clock speed | 5200 MHz |
| Memory slots (available) | 2 |
| Memory form factor | SO-DIMM |
| Memory channels | Dual-channel |

### Storage

| Feature | Value |
|---|---|
| Storage media | SSD |
| SSD capacity | 1000 GB |
| SSD interface | M.2 |
| Number of HDDs installed | 1 |
| Card reader integrated | Yes |
| Total HDDs capacity | 1000 GB |
| Total SSDs capacity | 1000 GB |

### Graphics

| Feature | Value |
|---|---|
| On-board graphics card | No |
| Discrete graphics card | Yes |
| On-board graphics card family | AMD Radeon |

### Network

| Feature | Value |
|---|---|
| Ethernet LAN | Yes |
| Wi-Fi standards | 802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax) |
| Bluetooth version | 5.3 |
| Ethernet LAN data rates | 1000 |
| Top Wi-Fi standard | Wi-Fi 6 (802.11ax) |

### Ports & interfaces

| Feature | Value |
|---|---|
| Ethernet LAN (RJ-45) ports | 1 |
| HDMI ports quantity | 1 |
| HDMI version | 2.1 |
| Combo headphone/mic port | Yes |
| USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity | 3 |
| USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity | 1 |
| USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity | 1 |

### Camera

| Feature | Value |
|---|---|
| Front camera resolution (numeric) | 1 MP |

### Audio

| Feature | Value |
|---|---|
| Audio system | Nahimic 3D |
| Built-in microphone | Yes |
| Number of built-in speakers | 2 |

### Keyboard

| Feature | Value |
|---|---|
| Keyboard language | Swiss |

### Battery

| Feature | Value |
|---|---|
| Battery technology | Lithium Polymer (LiPo) |
| Battery capacity | 99 mAh |
| Battery life (max) | 6 h |

### Software

| Feature | Value |
|---|---|
| Operating system installed | Windows 11 Home |
| Pre-installed software | Norton 360 Security (Testversion), Windows 11 Home (64 Bit) |

### Design

| Feature | Value |
|---|---|
| Product type | Laptop |
| Product colour | Black |
| Housing material | Metal, Plastic |

### Power

| Feature | Value |
|---|---|
| AC adapter power | 100 W |

### Weight & dimensions

| Feature | Value |
|---|---|
| Weight | 16 kg |
| Height | 10 mm |
| Width | 340 mm |
| Depth | 230 mm |

### Security

| Feature | Value |
|---|---|
| Trusted Platform Module (TPM) | Yes |

## FAQ

### How much does the Captiva CAPTIVA 97802 laptop — AMD Ryzen 7 255 cost, and is it available for purchase?

The price is 1,439.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 23 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 23.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Captiva products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Captiva service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: display diagonal, display resolution, processor family, processor model, processor frequency, internal memory, ssd capacity, operating system installed, weight, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/11644501/66908606_large.webp