# Laptop Captiva CAPTIVA 97820 — AMD Ryzen 7 255 3.8 GHz, 15.3" WQXGA (2560×1600), 64 GB DDR5, SSD, Windows 11 Home, Black

**URL:** https://aio.lv/en/product--captiva-97820--11644511
**Data updated:** 2025-12-31 11:23 (EET)
**Category:** Laptops
**Manufacturer:** Captiva
**Manufacturer code:** 97820
**EAN:** 4046373978207
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 2 289.99 €
**Prices and availability valid until:** 2026-07-12 23:59
**Price without VAT (21%):** 1 892.55 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--captiva-97820--11644511

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 14.07.2026 | free |
| Pickup points | 17.07.2026 | 1.99 EUR |
| Courier delivery to door | 17.07.2026 | 4.99 EUR |

## Summary description

The Captiva CAPTIVA 97820 is a 15.3" laptop with an AMD Ryzen 7 255 processor at 3.8 GHz, WQXGA 2560×1600 display and 64 GB DDR5 RAM. It uses SSD storage and runs Windows 11 Home. Built for demanding multitasking, content creation and productivity, it features Wi‑Fi 6 connectivity and a black finish. Weight listed as 16 kg.

## Long description

The Captiva CAPTIVA 97820 is a 15.3" laptop powered by an AMD Ryzen 7 255 processor at up to 3.8 GHz, a WQXGA (2560×1600) IPS display with a 16:10 aspect ratio and 64 GB of DDR5-5200 RAM. It includes high-speed SSD storage, Wi‑Fi 6 and Gigabit Ethernet, and ships with Windows 11 Home in a black chassis. The combination of a multi‑core Ryzen CPU and large memory capacity is aimed at demanding multitasking and professional workflows.
Advantages
The laptop offers a high-resolution 15.3" WQXGA IPS screen for detailed visuals, a powerful eight‑core AMD Ryzen 7 255 processor for CPU‑intensive tasks, and 64 GB DDR5 memory to keep many applications and browser tabs responsive. Fast SSD storage improves boot and application load times, while Wi‑Fi 6 and 1 Gbit/s Ethernet provide modern connectivity. Windows 11 Home is preinstalled for compatibility with current software ecosystems.
Suitable for
Multitasking with many applications and browser tabs
Content creation and photo editing at high resolution
Office productivity and data analysis
Software development and virtual machines (given large RAM)
Key specifications
Processor: AMD Ryzen 7 255, up to 3.8 GHz, 8 cores
Display: 15.3" WQXGA (2560×1600) IPS, 16:10
Memory: 64 GB DDR5‑5200
Storage: SSD (2000 GB)
Wireless: Wi‑Fi 6 (802.11ax)
Wired network: Ethernet LAN 1000 Mbit/s
Battery: Lithium Polymer (LiPo), runtime listed as 6 h, charger 100 W
Operating system: Windows 11 Home
Colour: Black
Weight: 16 kg
How to use
Power on the laptop and complete the initial Windows 11 setup following on‑screen instructions. Connect to a Wi‑Fi 6 network or Ethernet for Internet access. Use the preinstalled operating system to install required applications from trusted sources. For storage management, use built‑in Windows tools to partition or format drives if needed. Regularly update Windows and drivers through Windows Update to maintain system stability.
Usage recommendations
For best performance with demanding workloads, keep the system on a hard, flat surface to ensure adequate ventilation, use the supplied 100 W charger for full power, and monitor temperatures when running long CPU‑intensive tasks. Back up important data regularly to external storage or cloud services.

## Specifications

### Display

| Feature | Value |
|---|---|
| Display diagonal | 15.3 " |
| Display resolution | 2560 x 1600 |
| Panel type | IPS |
| HD type | WQXGA |
| Display brightness | 400 cd/m² |
| Display diagonal (metric) | 38.9 cm |
| Maximum refresh rate | 180 Hz |
| Native aspect ratio | 16:10 |

### Processor

| Feature | Value |
|---|---|
| Processor family | AMD Ryzen 7 |
| Processor model | 255 |
| Processor frequency | 3.8 GHz |
| Processor cores | 8 |
| Processor threads | 16 |
| Processor boost frequency | 5.1 GHz |
| Thermal Design Power (TDP) | 45 W |
| Processor generation | AMD Ryzen 2000 Series |

### Memory

| Feature | Value |
|---|---|
| Internal memory | 64 GB |
| Internal memory type | DDR5-SDRAM |
| Maximum internal memory | 64 GB |
| Memory clock speed | 5200 MHz |
| Memory slots (available) | 2 |
| Memory form factor | SO-DIMM |
| Memory channels | Dual-channel |

### Storage

| Feature | Value |
|---|---|
| Storage media | SSD |
| SSD capacity | 2000 GB |
| SSD interface | M.2 |
| Number of HDDs installed | 1 |
| Card reader integrated | Yes |
| Total HDDs capacity | 2000 GB |
| Total SSDs capacity | 2000 GB |

### Graphics

| Feature | Value |
|---|---|
| On-board graphics card | No |
| Discrete graphics card | Yes |
| On-board graphics card family | AMD Radeon |

### Network

| Feature | Value |
|---|---|
| Ethernet LAN | Yes |
| Wi-Fi standards | 802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax) |
| Bluetooth version | 5.3 |
| Ethernet LAN data rates | 1000 |
| Top Wi-Fi standard | Wi-Fi 6 (802.11ax) |

### Ports & interfaces

| Feature | Value |
|---|---|
| Ethernet LAN (RJ-45) ports | 1 |
| HDMI ports quantity | 1 |
| HDMI version | 2.1 |
| Combo headphone/mic port | Yes |
| USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity | 3 |
| USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity | 1 |
| USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity | 1 |

### Camera

| Feature | Value |
|---|---|
| Front camera resolution (numeric) | 1 MP |

### Audio

| Feature | Value |
|---|---|
| Audio system | Nahimic 3D |
| Built-in microphone | Yes |
| Number of built-in speakers | 2 |

### Keyboard

| Feature | Value |
|---|---|
| Keyboard language | Swiss |

### Battery

| Feature | Value |
|---|---|
| Battery technology | Lithium Polymer (LiPo) |
| Battery capacity | 99 mAh |
| Battery life (max) | 6 h |

### Software

| Feature | Value |
|---|---|
| Operating system installed | Windows 11 Home |
| Pre-installed software | Norton 360 Security (Testversion), Windows 11 Home (64 Bit) |

### Design

| Feature | Value |
|---|---|
| Product type | Laptop |
| Product colour | Black |
| Housing material | Metal, Plastic |

### Power

| Feature | Value |
|---|---|
| AC adapter power | 100 W |

### Weight & dimensions

| Feature | Value |
|---|---|
| Weight | 16 kg |
| Height | 10 mm |
| Width | 340 mm |
| Depth | 230 mm |

### Security

| Feature | Value |
|---|---|
| Trusted Platform Module (TPM) | Yes |

## FAQ

### How much does the Laptop Captiva CAPTIVA 97820 — AMD Ryzen 7 255 cost, and is it available for purchase?

The price is 2,289.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 23 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 14.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Captiva products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Captiva service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: display diagonal, display resolution, processor family, processor model, processor frequency, internal memory, ssd capacity, operating system installed, weight, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/11644511/66908552_large.webp