# Cisco Unified Communications Essential Operate 1 license 1 year 8x5

**URL:** https://aio.lv/en/product--cisco-con-ecdn-cskitpk9--4480650
**Data updated:** 2026-01-13 21:23 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Cisco
**Manufacturer code:** CON-ECDN-CSKITPK9
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 1 255.99 €
**Prices and availability valid until:** 2026-08-12 23:59
**Price without VAT (21%):** 1 038.01 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--cisco-con-ecdn-cskitpk9--4480650

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 20.07.2026 | 1.89 EUR |
| Courier delivery to door | 20.07.2026 | 4.99 EUR |

## Summary description

Cisco Unified Communications Essential Operate provides essential support for Cisco communication systems. This license covers 1 year of service with 8 hours a day, 5 days a week support. Ideal for businesses needing reliable communication solutions.

## Long description

Cisco Unified Communications Essential Operate 1 license 1 year 8x5 provides one-year support for Cisco unified communication systems with coverage during business hours. The license grants access to vendor-level assistance for configuration issues, software troubleshooting, and operational guidance for on-premises or cloud-connected Cisco communication platforms. Coverage is specified as 8 hours per day, 5 days per week for the licensed system and is intended to maintain expected service levels for routine operational needs.
Advantages
This support license ensures timely access to Cisco technical resources during standard business hours, reducing downtime through guided troubleshooting and problem isolation. It centralizes support interactions with Cisco for communication-related incidents, streamlines escalation to product specialists when needed, and helps maintain configuration best practices. The one-year term offers predictable support planning and budgeting for IT teams managing voice, video, messaging, or collaboration endpoints integrated with Cisco infrastructure.
Suitable for
 Small to medium enterprises with standard business-hour support needs
 IT departments requiring vendor-level assistance for Cisco communication platforms
 Organizations operating on-premises or hybrid Cisco collaboration deployments
 Environments where predictable, non-24x7 support is sufficient for operations
Key specifications
 Support duration: 1 year
 Coverage window: 8 hours per day, 5 days per week (business hours)
 Supported areas: configuration assistance, software troubleshooting, operational guidance for Cisco unified communications
 Intended use: support for communication endpoints and collaboration infrastructure managed by Cisco systems
How to use
Purchase and register the license with Cisco or an authorized reseller to activate support entitlement for the covered period. When an issue occurs, contact Cisco support within the defined coverage window via the prescribed support channels, providing relevant system details, logs, and a description of the fault. Cisco support will triage the case, offer diagnostic steps, and escalate to specialists as required. Keep records of case numbers and communications to track resolution and for reference in future incidents.
Usage recommendations
Ensure systems are running supported software versions and have documentation of current configurations before opening a support case. Schedule non-critical maintenance and upgrades outside of business hours or in consultation with Cisco support to avoid impacting covered response expectations.

## Specifications

### Features

| Feature | Value |
|---|---|
| Service type | Next Business Day |
| Number of years | 1 year(s) |
| Compatibility | Cisco CSKITPK9 |
| License quantity | 1 |
| Service time (hours x days) | 8x5 |

## FAQ

### How much does the Cisco Unified Communications Essential Operate 1 license cost, and is it available for purchase?

The price is 1,255.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can Cisco Unified Communications Essential Operate 1 license be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Cisco products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Cisco service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

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