# Service Plan Cisco CON-ISV1-SMS-1000

**URL:** https://aio.lv/en/product--cisco-con-isv1-sms-1000--485345
**Data updated:** 2026-01-13 15:23 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Cisco
**Manufacturer code:** CON-ISV1-SMS-1000
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 817.49 €
**Prices and availability valid until:** 2026-08-06 23:59
**Price without VAT (21%):** 675.61 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--cisco-con-isv1-sms-1000--485345

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Friday | free |
| Pickup points | 15.07.2026 | 1.89 EUR |
| Courier delivery to door | 15.07.2026 | 4.99 EUR |

## Summary description

The Cisco CON-ISV1-SMS-1000 service plan offers 24x7 support for independent software vendors. This plan ensures that your software solutions are backed by expert assistance at all times, enhancing reliability and performance. With comprehensive coverage, you can focus on your core business while Cisco takes care of your software support needs.

## Long description

The Service Plan Cisco CON-ISV1-SMS-1000 provides continuous technical support and service coverage tailored for independent software vendors. This support offering delivers 24x7 access to Cisco support resources to help maintain the availability and performance of software integrations and deployed solutions. The plan is intended to supplement in-house support capabilities and to reduce downtime risk by providing expert assistance when complex issues arise.
Advantages
This service plan ensures round-the-clock access to vendor-level technical expertise, enabling faster problem identification and resolution for software-related incidents. It centralizes support for software components that interact with Cisco platforms, helping to simplify escalation paths and accelerate troubleshooting. The coverage is designed to improve reliability and operational continuity without requiring additional internal staffing for after-hours support.
Подходит для
Independent software vendors developing integrations with Cisco products
Organisations deploying third-party applications on Cisco infrastructures
Teams requiring 24x7 support coverage for software incidents
Companies seeking to extend internal support capabilities with vendor expertise
Key specifications
Support availability: 24 hours a day, 7 days a week
Coverage scope: software support and assistance for integrations with Cisco platforms
Response model: prioritized access to support engineers and escalation processes
Support channels: phone and online case management with vendor-level routing
Goal: reduce time-to-resolution for software incidents and maintain operational continuity
How to use
To use the service plan, register the supported software instances or integrations with Cisco as specified in the service enrollment steps provided by Cisco. When an issue occurs, open a support case through the designated phone or online portal and provide relevant diagnostic information, logs, and descriptions of the behavior. Cisco support will triage the case, assign appropriate engineers, and follow established escalation paths until the incident is resolved. Maintain access credentials and documentation for faster case handling.
Рекомендации по использованию
Keep configuration details, integration diagrams and recent logs available when contacting support. Regularly review supported versions and compatibility notes to ensure the enrolled software remains within the scope of the plan. Use the plan to offload after-hours incident handling and to augment internal troubleshooting procedures.

## Specifications

### Features

| Feature | Value |
|---|---|
| Service time (hours x days) | 24x7 |

## FAQ

### How much does the Service Plan Cisco CON-ISV1-SMS-1000 cost, and is it available for purchase?

The price is 817.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Friday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can Service Plan Cisco CON-ISV1-SMS-1000 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Cisco products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Cisco service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### Where can I download the instructions for Service Plan Cisco CON-ISV1-SMS-1000?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/485345/15715632_large.webp