# Cisco SMARTnet 1 year 8x5 support 4h response CON-SNT-IE2K8TCG

**URL:** https://aio.lv/en/product--cisco-con-snt-ie2k8tcg--5009298
**Data updated:** 2025-12-30 05:50 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Cisco
**Manufacturer code:** CON-SNT-IE2K8TCG
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 241.49 €
**Prices and availability valid until:** 2026-08-03 23:59
**Price without VAT (21%):** 199.58 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--cisco-con-snt-ie2k8tcg--5009298

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 13.07.2026 | 1.89 EUR |
| Courier delivery to door | 13.07.2026 | 4.99 EUR |

## Summary description

Cisco SMARTnet provides 1 year of technical support with 8x5 service hours and a 4-hour response time. Ideal for businesses needing reliable support for Cisco products.

## Long description

Cisco SMARTnet provides one year of technical support designed to reduce network downtime by delivering expert assistance, flexible hardware coverage, and proactive diagnostics. This service ensures access to resources that help maintain network availability, security, and performance for Cisco devices covered under the contract.
Advantages
With Cisco SMARTnet you get direct access to the Cisco Technical Assistance Center (TAC) staffed by Cisco professionals, continuous online self-help resources available 24/7, ongoing OS updates and upgrades within the licensed feature set, and advance hardware replacement options to minimize outages. Optional Smart Call Home diagnostics supply automated alerts and diagnostic data to help identify and resolve device issues faster.
Suitable for
IT teams requiring 8x5 technical support for Cisco network equipment
Businesses that need a 4-hour onsite or parts response SLA
Organisations seeking proactive device diagnostics and OS maintenance
Key specifications
Product: Cisco SMARTnet
Term: 1 year
Service hours: 8x5 (business hours support)
Response time: 4-hour response
Manufacturer part number (MPN): CON-SNT-IE2K8TCG
How to use
Purchase and register the SMARTnet contract for the specific Cisco device(s) using the MPN and device serial numbers. When an issue occurs, contact Cisco TAC for expert assistance during the specified 8x5 service hours; use the online knowledge base and community resources any time. If hardware replacement is required under the selected service level, Cisco will process advance replacement per the 4-hour response SLA. Enable Smart Call Home on supported devices to allow proactive diagnostics and automated alerting.
Usage recommendations
Register devices immediately after purchase, keep device software within the licensed feature set to receive OS updates, and enable Smart Call Home where supported to maximize proactive monitoring and reduce time to resolution.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 1 year(s) |
| Compatibility | Cisco IE-2000-8TC-G-B |
| Service time (hours x days) | 8x5 |
| Response time | 4 |
| Next Business Day (NBD) | Yes |

## FAQ

### How much does the Cisco SMARTnet 1 year CON-SNT-IE2K8TCG cost, and is it available for purchase?

The price is 241.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Cisco SMARTnet 1 year CON-SNT-IE2K8TCG be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Cisco products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Cisco service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Cisco SMARTnet 1 year CON-SNT-IE2K8TCG?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

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