# Wireless On‑Ear DECT Headset Cisco 561 with Multi‑Source Base, Bluetooth, 100m Range, 50–18000 Hz, 74.5 g, Charcoal

**URL:** https://aio.lv/en/product--cisco-cp-hs-wl-561-m-eu--11049548
**Data updated:** 2026-03-07 18:14 (EET)
**Category:** Headphones
**Manufacturer:** Cisco
**Manufacturer code:** CP-HS-WL-561-M-EU=
**EAN:** 889728180535
**Warranty:** 2 Years
**Availability:** Out of stock

## Summary description

Cisco Headset 561 is a wireless single on‑ear DECT headset designed for office and call‑center use. It features a multi‑source base supporting DECT and Bluetooth connectivity, a frequency response of 50–18,000 Hz, and up to 100 m wireless range. Supra‑aural ear coupling, head‑band wearing style and light 74.5 g weight provide comfortable day‑long use. Includes 1‑year limited liability warranty.

## Long description

Cisco Headset 561 is a wireless on‑ear DECT headset engineered for office and contact‑center environments. The headset uses supra‑aural ear coupling and a head‑band wearing style to deliver stable fit and all‑day comfort at a light 74.5 g. A multi‑source base provides DECT and Bluetooth connectivity so the headset can connect to desk phones and compatible mobile devices, while a wireless range up to 100 m supports mobility within typical workplace footprints. Frequency response from 50 to 18,000 Hz enables clear voice reproduction and wider audio detail for conference calls and voice applications.
Advantages
The Cisco 561 combines DECT wireless range with Bluetooth flexibility in a single multi‑source base, allowing seamless switching between desk phone and mobile device calls. Supra‑aural ear coupling and a lightweight construction reduce wearer fatigue over long shifts. A wide frequency response enhances speech clarity and intelligibility in noisy environments, and DECT technology provides reliable, low‑latency audio suitable for professional telephony. The headset is designed specifically for office and call‑center workflows and includes a one‑year limited liability warranty.
Suitable for
 Call center agents and customer support representatives
 Office professionals taking frequent voice and conference calls
 Users who need hands‑free switching between desk phone and mobile
 Open or noisy workspaces that require stable wireless connections
Key specifications
 Wireless technology: DECT with Bluetooth support via multi‑source base
 Wireless range: up to 100 m (line of sight, typical workplace conditions may reduce range)
 Frequency response: 50–18,000 Hz for voice and telephony audio
 Ear coupling: supra‑aural (on‑ear)
 Wearing style: head‑band
 Weight: 74.5 g
 Color: charcoal (grey and black tones)
 Designed for office and contact‑center use
How to use
Place the head‑band over your head so the supra‑aural pad rests comfortably on the ear. Follow the base station instructions to pair the headset with DECT desk phone lines and to enable Bluetooth pairing with a mobile device. Use the base to select the active audio source when switching between desk phone and mobile calls. Keep the headset within the recommended wireless range for consistent audio quality and reposition the base or move closer to the base if signaling becomes intermittent. Charge and store the headset according to the manufacturer guidelines when not in use.
Usage recommendations
For reliable performance in busy office environments, pair the headset to the company desk phone via the DECT connection for low‑latency voice, and reserve Bluetooth for mobile or softphone access. Position the base centrally to maximize coverage within your workspace and verify device compatibility with your telephony equipment before deployment.

## Specifications

### Headphones

| Feature | Value |
|---|---|
| Headphone frequency | 50 - 18000 |
| Impedance | 90 Ω |
| Ear coupling | Supraaural |

### Ports & interfaces

| Feature | Value |
|---|---|
| Connectivity technology | Wireless |
| Bluetooth version | 4.2 |
| Wireless range | 100 m |
| Bluetooth | Yes |
| Bluetooth profiles | HFP, A2DP |
| USB connectivity | Yes |
| USB connector | USB Type-A |

### Performance

| Feature | Value |
|---|---|
| DECT connectable | Yes |
| LED indicators | Y |
| Product colour | Grey, Black |
| Control type | Buttons |
| Headset type | Monaural |
| Wearing style | Head-band |
| Operating keys | Answer/end call, Mute, Reject call, Volume +, Volume - |
| Sound pressure level (max) | 118 dB |
| Recommended usage | Office/Call center |
| Number of simultaneously connected devices (max) | 3 |
| Product type | Headset |
| Control unit type | On-ear control unit |

### Other features

| Feature | Value |
|---|---|
| RJ-11 connector | Yes |
| RJ-9 connector | Yes |
| Talk time | 10 h |
| Packaging content | Wireless DECT Headset, Multi Base Station, Cables, Power Supply |

### Microphone

| Feature | Value |
|---|---|
| Microphone frequency | 150 - 6800 |

### Weight & dimensions

| Feature | Value |
|---|---|
| Weight | 0.0745 kg |

### Battery

| Feature | Value |
|---|---|
| Standby time | 60 h |

### Packaging data

| Feature | Value |
|---|---|
| Package weight | 840 g |
| Package depth | 205 mm |
| Package height | 110 mm |
| Package width | 188 mm |

### System requirements

| Feature | Value |
|---|---|
| Windows operating systems supported | Y |
| Mac operating systems supported | Y |

### Packaging content

| Feature | Value |
|---|---|
| Base station | Yes |

### Logistics data

| Feature | Value |
|---|---|
| Quantity per pack | 1 pc(s) |
| Harmonized System (HS) code | 85183000 |

### Supplier features

| Feature | Value |
|---|---|
| Country of origin | China |

## FAQ

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Cisco products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Cisco service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: ear coupling, connectivity technology, weight, product colour, wearing style, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

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