# Headset Cisco Headset 562

**URL:** https://aio.lv/en/product--cisco-cp-hs-wl-562-m-eu--10974020
**Data updated:** 2026-03-20 09:47 (EET)
**Category:** Headphones
**Manufacturer:** Cisco
**Manufacturer code:** CP-HS-WL-562-M-EU=
**EAN:** 889728180283
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 386.99 €
**Prices and availability valid until:** 2026-07-21 23:59
**Price without VAT (21%):** 319.83 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--cisco-cp-hs-wl-562-m-eu--10974020

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 09.07.2026 | free |
| Pickup points | 14.07.2026 | 1.89 EUR |
| Courier delivery to door | 14.07.2026 | 4.99 EUR |

## Summary description

The Cisco Headset 562 is a wireless dual on-ear DECT headset designed for office and call center use. It features Bluetooth connectivity, a frequency range of 50 - 18000 Hz, and a wireless range of up to 100 meters. Weighing only 121 grams, it offers comfort and flexibility for extended use. The headset comes in a sleek charcoal color and includes a 1-year limited liability warranty.

## Long description

The Cisco Headset 562 is a wireless dual on-ear DECT headset engineered for office and call centre environments. It provides Bluetooth connectivity alongside DECT wireless technology, a frequency response of 50–18,000 Hz and a wireless operating range up to 100 metres. Weighing approximately 121 g and finished in charcoal tones, the headset is designed for extended use with a head-band wearing style and supra-aural ear coupling. A one-year limited liability warranty is included.
Advantages
The headset combines DECT wireless range with Bluetooth convenience to support flexible device connections and mobile workflows. Its supra-aural ear pads and lightweight construction reduce fatigue during long shifts while maintaining secure on-ear positioning. A broad frequency response and focused audio design deliver clear speech reproduction and improved intelligibility for telephony and contact-centre use. Built for noisy open-plan offices, the model offers passive isolation and sound clarity that help maintain conversation quality.
Suitable for
 Call centres and contact centre agents
 Office professionals handling frequent voice calls
 Open-plan workspaces where background noise is present
 Users requiring Bluetooth connection to mobile devices alongside DECT for desk phones
Key specifications
 Connectivity technology: Wireless (DECT + Bluetooth)
 Wearing style: Head-band
 Ear coupling: Supraaural (on-ear)
 Frequency response: 50–18,000 Hz
 Wireless range: Up to 100 m
 Weight: 0.121 kg
 Colour: Charcoal / Black & Grey
 Warranty: 1-year limited liability
How to use
Power on the headset and pair it with your DECT base or Bluetooth-enabled device following the manufacturer pairing procedure. Position the head-band so the supra-aural ear pads rest comfortably on each ear and adjust for a secure fit. Use call control features on the headset or connected device for answering, ending and muting calls. For optimal speech clarity, align the microphone (if adjustable) towards your mouth without touching it. When not in use, store the headset on a stand or in a protective area to avoid impact or crushing of the ear pads.
Usage recommendations
For consistent performance, keep firmware and device drivers up to date and select the DECT connection for maximum range and call-centre reliability; use Bluetooth for quick mobile connections. Charge according to the manufacturer’s guidance and avoid exposing the headset to extreme temperatures or liquids to extend service life.

## Specifications

### Headphones

| Feature | Value |
|---|---|
| Headphone frequency | 50 - 18000 |
| Impedance | 90 Ω |
| Ear coupling | Supraaural |

### Ports & interfaces

| Feature | Value |
|---|---|
| Connectivity technology | Wireless |
| Wireless range | 100 m |
| Bluetooth | Yes |
| Bluetooth profiles | HFP, A2DP |
| USB connectivity | Yes |
| USB connector | USB Type-A |

### Performance

| Feature | Value |
|---|---|
| DECT connectable | Yes |
| LED indicators | Y |
| Product colour | Black, Grey |
| Control type | Buttons |
| Headset type | Binaural |
| Wearing style | Head-band |
| Operating keys | Answer/end call, Mute, Volume +, Volume - |
| Sound pressure level (max) | 118 dB |
| Recommended usage | Office/Call center |
| Number of simultaneously connected devices (max) | 3 |
| Product type | Headset |
| Control unit type | On-ear control unit |

### Other features

| Feature | Value |
|---|---|
| RJ-11 connector | Yes |
| RJ-9 connector | Yes |
| Talk time | 10 h |
| Packaging content | Wireless DECT Headset, Multi Base Station, Cables, Power Supply |

### Microphone

| Feature | Value |
|---|---|
| Microphone frequency | 150 - 6800 |

### Weight & dimensions

| Feature | Value |
|---|---|
| Weight | 0.121 kg |

### Battery

| Feature | Value |
|---|---|
| Standby time | 60 h |

### Packaging data

| Feature | Value |
|---|---|
| Package weight | 900 g |
| Package depth | 205 mm |
| Package height | 110 mm |
| Package width | 188 mm |

### System requirements

| Feature | Value |
|---|---|
| Windows operating systems supported | Y |
| Mac operating systems supported | Y |

### Packaging content

| Feature | Value |
|---|---|
| Base station | Yes |

### Logistics data

| Feature | Value |
|---|---|
| Quantity per pack | 1 pc(s) |
| Harmonized System (HS) code | 85183000 |

### Supplier features

| Feature | Value |
|---|---|
| Country of origin | China |

## FAQ

### How much does the Headset Cisco Headset 562 cost, and is it available for purchase?

The price is 386.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 102 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 09.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Cisco products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Cisco service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: ear coupling, connectivity technology, weight, product colour, wearing style, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/10974020/62203562_large.webp