# Headset Cisco Headset 562

**URL:** https://aio.lv/en/product--cisco-cp-hs-wl-562-s-eu--1901179
**Data updated:** 2025-12-17 18:54 (EET)
**Category:** Headphones
**Manufacturer:** Cisco
**Manufacturer code:** CP-HS-WL-562-S-EU=
**EAN:** 0889728180504
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 331.49 €
**Prices and availability valid until:** 2026-07-23 23:59
**Price without VAT (21%):** 273.96 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--cisco-cp-hs-wl-562-s-eu--1901179

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 09.07.2026 | free |
| Pickup points | 14.07.2026 | 1.89 EUR |
| Courier delivery to door | 14.07.2026 | 4.99 EUR |

## Summary description

The Cisco Headset 562 is a wireless dual on-ear DECT headset designed for office and call center use. It features a frequency range of 50 - 18000 Hz and a wireless range of up to 100 meters. The headset comes in a sleek charcoal color and is backed by a 1-year limited liability warranty, ensuring reliability and quality for professional use.

## Long description

The Cisco Headset 562 is a wireless dual on-ear DECT headset engineered for office and call center use. It delivers vibrant audio across a frequency range of 50–18000 Hz and provides wireless coverage up to 100 meters. The supra-aural, head-band design in charcoal (grey/black) offers a balance of comfort and stability for prolonged professional use and includes a 1-year limited liability warranty.
Advantages
The Cisco Headset 562 provides powerful noise isolation and clear, rich sound suited for noisy, open workspaces. Its DECT wireless connection ensures a reliable, low-latency link for voice communications, and the dual on-ear design supports extended wear while maintaining awareness of the surroundings. Multiple connection options are available across the Cisco 560 Series models to accommodate USB, RJ-9 and Bluetooth workflows.
Suitable for
Office telephony and unified communications
Call center agents and customer support teams
Open-plan and noisy work environments
Professionals requiring reliable wireless voice connectivity
Key specifications
Model: Cisco Headset 562 (CP-HS-WL-562-S-EU)
Connection technology: DECT wireless (part of Cisco 560 Series)
Ear coupling: Supra-aural (on-ear)
Wearing style: Head-band
Frequency response: 50–18000 Hz
Wireless range: Up to 100 meters
Colour: Charcoal / Grey, Black
Warranty: 1-year limited liability
EAN: 0889728180504
How to use
Charge or connect the headset according to the included quick start guide, pair the DECT base with your compatible desk phone or base station, and adjust the head-band and earcups for a secure, comfortable fit. Use standard call controls on the headset or connected device to answer, end, and mute calls. Position the microphone boom near the mouth for optimal voice pickup and ensure the headset remains within the specified wireless range for stable connectivity.
Usage recommendations
For best performance in open or noisy environments, position the microphone properly, keep the headset within line of sight of the base when possible, and follow your organisation’s device hygiene and maintenance practices. Refer to Cisco’s official documentation for firmware updates and advanced configuration options.

## Specifications

### Headphones

| Feature | Value |
|---|---|
| Headphone frequency | 50 - 18000 |
| Impedance | 90 Ω |
| Ear coupling | Supraaural |

### Ports & interfaces

| Feature | Value |
|---|---|
| Connectivity technology | Wireless |
| Wireless range | 100 m |
| USB connectivity | Yes |
| USB connector | USB Type-A |

### Performance

| Feature | Value |
|---|---|
| DECT connectable | Yes |
| Product colour | Grey, Black |
| Headset type | Binaural |
| Wearing style | Head-band |
| Sound pressure level (max) | 118 dB |
| Recommended usage | Office/Call center |
| Product type | Headset |

### Other features

| Feature | Value |
|---|---|
| RJ-11 connector | Yes |
| RJ-9 connector | Yes |
| Continuous audio playback time | 10 h |
| Packaging content | Wireless DECT Headset, Standard Base Station, Cables, Power Supply |

### Microphone

| Feature | Value |
|---|---|
| Microphone frequency | 150 - 6800 |

### Battery

| Feature | Value |
|---|---|
| Standby time | 60 h |

### Packaging data

| Feature | Value |
|---|---|
| Package weight | 810 g |
| Package depth | 205 mm |
| Package height | 110 mm |
| Package width | 188 mm |

### System requirements

| Feature | Value |
|---|---|
| Mac compatibility | Yes |
| Windows operating systems supported | Y |

### Logistics data

| Feature | Value |
|---|---|
| Quantity per pack | 1 pc(s) |
| Harmonized System (HS) code | 85183000 |

### Supplier features

| Feature | Value |
|---|---|
| Country of origin | China |

## FAQ

### How much does the Headset Cisco Headset 562 cost, and is it available for purchase?

The price is 331.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 80 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 09.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Cisco products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Cisco service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: ear coupling, connectivity technology, wearing style, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/1901179/62203207_large.webp