# Receipt Dot Matrix Printer Citizen CBM-920 — Max Media Width 58 mm, Max Print Width 58 mm

**URL:** https://aio.lv/en/product--citizen-cbm-920-40pf--1003790
**Data updated:** 2026-02-12 09:42 (EET)
**Category:** Dot Matrix Printers
**Manufacturer:** Citizen
**Manufacturer code:** CBM-920-40PF
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 199.99 €
**Prices and availability valid until:** 2026-07-12 23:59
**Price without VAT (21%):** 165.28 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--citizen-cbm-920-40pf--1003790

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 14.07.2026 | free |
| Pickup points | 17.07.2026 | 1.99 EUR |
| Courier delivery to door | 17.07.2026 | 4.99 EUR |

## Summary description

Citizen CBM-920 is a dot matrix receipt printer designed for printing on narrow media up to 58 mm wide, with a maximum print width of 58 mm. Suitable for retail, hospitality and point-of-sale environments where durable multi-part receipts or low-cost continuous printing is required. Provides reliable impact printing for receipts, kitchen orders and serial documents.

## Long description

Citizen CBM-920 is a dot matrix receipt printer engineered for narrow media up to 58 mm wide, offering a maximum print width of 58 mm. The device provides impact printing suitable for multi-part receipts and continuous-form documents, delivering reliable output for retail, hospitality and point-of-sale environments where durability and low running costs are priorities. The compact design fits counters and small service areas and supports basic receipt and order-printing workflows.
Advantages
The printer uses impact dot matrix technology that produces legible text on multi-part forms and carbon copies, and performs well in environments that require durable receipts or kitchen order tickets. With a maximum media width and print width of 58 mm, it is optimized for narrow-format receipts and serial continuous paper. The unit is built for continuous use, offering consistent operation for long print runs and low-cost consumable requirements compared with many thermal-only solutions.
Suitable for
Retail receipts where multi-part copies are needed
Hospitality order printing, including kitchen and bar tickets
Small point-of-sale counters with narrow receipt requirements
Environments requiring continuous-form or serial document printing
Key specifications
Printing technology: impact dot matrix
Maximum media width: 58 mm
Maximum print width: 58 mm
Form handling: single and multi-part continuous paper
Typical use case: receipts, kitchen orders, serial documents
How to use
Install the Citizen CBM-920 on a stable surface near the point of sale or service station. Load continuous-form or roll paper with a maximum width of 58 mm according to the feed path indicated inside the printer. Connect to the host system using the supported interface (check your system connection options) and install drivers or configure the POS software to recognize the printer. Adjust paper tension and alignment so that prints are centered on the media. Perform a test print to confirm correct feed and print quality before regular operation.
Usage recommendations
Use paper and multi-part forms designed for impact printers, keep the print head and tractor feed area free of debris, and schedule periodic checks of feed rollers and pins. For best reliability, avoid excessive humidity and ensure the printer is powered through a stable supply. When replacing consumables, select compatible continuous-form media up to 58 mm wide to maintain print alignment and document legibility.

## FAQ

### How much does the Dot Matrix Printer Citizen CBM-920 cost, and is it available for purchase?

The price is 199.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 10 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 14.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Citizen products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Citizen service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/1003790/51362753_large.webp