# POS printer Citizen CBM-920II

**URL:** https://aio.lv/en/product--citizen-cbm920ii24rfdc--29124
**Data updated:** 2025-12-28 21:03 (EET)
**Category:** POS & Label Printers
**Manufacturer:** Citizen
**Manufacturer code:** CBM920II24RFDC
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 233.49 €
**Prices and availability valid until:** 2026-07-17 23:59
**Price without VAT (21%):** 192.97 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--citizen-cbm920ii24rfdc--29124

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 13.07.2026 | free |
| Pickup points | 16.07.2026 | 1.99 EUR |
| Courier delivery to door | 16.07.2026 | 4.99 EUR |

## Summary description

The Citizen CBM-920II is a wired dot matrix POS printer designed for high-speed printing at 150 mm/sec. It supports paper widths of 57.5 mm and has a maximum roll diameter of 6.9 cm. With a ribbon life of 1.5 million characters, it ensures durability and efficiency. Ideal for retail environments, it handles printing media thickness of 130 µm, making it a reliable choice for various applications.

## Long description

The Citizen CBM-920II is a wired dot-matrix POS printer designed for panel mounting and reliable high-speed receipt printing. It prints at up to 150 mm/sec, supports a maximum paper width of 57.5 mm and roll diameters up to 6.9 cm, and is built with a robust mechanism rated for a minimum MCBF of 1,000,000 lines. The printer includes an automatic paper loading system, a paper end sensor and an integral memory switch, and supports bit-image graphics printing for flexible receipt layouts.
Advantages
Robust construction and a high MCBF provide dependable long-term operation in retail and POS environments. Fast 150 mm/sec dot-matrix printing balances speed and reliability for receipts and simple graphics. Built-in auto loading and a paper end sensor reduce operator intervention, while the integral memory switch and bit-image graphics capability increase formatting flexibility. Compact white housing and light weight (0.47 kg) make it suitable for space-constrained installations.
Suitable for
Retail tills and checkout counters
Hospitality and ticketing where durable receipt printing is required
Panel-mounted POS systems with space constraints
Environments needing basic graphics on receipts (logos, simple images)
Key specifications
Model: Citizen CBM-920II (MPN CBM920II24RFDC)
Print technology: Dot Matrix
Print speed: 150 mm/sec
Maximum printing width: 57.5 mm
Maximum roll diameter: 69 mm
Ribbon life: approx. 1.5 million characters
Printable media thickness: up to 130 µm
Weight: 0.47 kg
Product colour: White
Panel-mount ready with auto loading and paper end sensor
How to use
Install the CBM-920II into the panel cutout according to the panel-mounting instructions, connect the required wired interface and power supply, then load the paper roll using the automatic loading mechanism. Configure the printer settings via the integral memory switch and verify paper-end sensor operation. Send print jobs from the POS system using the appropriate driver or protocol; the printer supports standard dot-matrix command sets and bit-image graphics for logos or receipts.
Usage recommendations
Use compatible ribbons and paper within the specified thickness (up to 130 µm) and roll diameter (≤69 mm). Regularly check ribbon life and replace when print density declines; following these measures will maintain reliable performance and help achieve the specified MCBF.

## Specifications

### Logistics data

| Feature | Value |
|---|---|
| Harmonized System (HS) code | 84433210 |

### Operational conditions

| Feature | Value |
|---|---|
| Operating relative humidity (H-H) | 35 - 85 |
| Storage temperature (T-T) | -20 - 60 |
| Operating temperature (T-T) | 0 - 40 |
| Storage relative humidity (H-H) | 10 - 90 |

### Paper handling

| Feature | Value |
|---|---|
| Printing media thickness | 130 |
| Supported paper width | 57.5 |
| Maximum roll diameter | 69 mm |

### Other features

| Feature | Value |
|---|---|
| Buffer size | 2 KB |
| Character sets | 863, WPC1252, Katakana, 866, 857, 852 |
| Character size | 1.08 x 2 |

### Printing

| Feature | Value |
|---|---|
| Type | POS printer |
| Colour | No |
| Print technology | Dot Matrix |
| Print speed | 150 mm/sec |
| Maximum printing width | 57.5 mm |

### Ports & interfaces

| Feature | Value |
|---|---|
| Serial ports quantity | 1 |
| Ethernet LAN | No |
| Connectivity technology | Wired |
| Wi-Fi | No |

### Weight & dimensions

| Feature | Value |
|---|---|
| Weight | 0.47 kg |
| Height | 88 mm |
| Width | 106 mm |
| Depth | 180 mm |

### Features

| Feature | Value |
|---|---|
| Ribbon life | 1.5 million characters |

### Power

| Feature | Value |
|---|---|
| Power source type | DC |

### Design

| Feature | Value |
|---|---|
| Product colour | White |

## FAQ

### How much does the POS printer Citizen CBM-920II cost, and is it available for purchase?

The price is 233.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 1 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 13.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can POS printer Citizen CBM-920II be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Citizen products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Citizen service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: print speed, print technology, wi-fi, ethernet lan, weight, maximum printing width, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for POS printer Citizen CBM-920II?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/29124/54954448_large.webp