# Label printer Citizen CL-E321 Direct thermal Thermal transfer

**URL:** https://aio.lv/en/product--citizen-cle321xebxxx--830674
**Data updated:** 2025-12-29 05:20 (EET)
**Category:** POS & Label Printers
**Manufacturer:** Citizen
**Manufacturer code:** CLE321XEBXXX
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 400.49 €
**Prices and availability valid until:** 2026-07-14 23:59
**Price without VAT (21%):** 330.98 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--citizen-cle321xebxxx--830674

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 01.07.2026 | free |
| Pickup points | 06.07.2026 | 1.99 EUR |
| Courier delivery to door | 06.07.2026 | 4.99 EUR |

## Summary description

The Citizen CL-E321 label printer features direct thermal and thermal transfer printing technologies with a maximum resolution of 203 x 203 DPI and a print speed of 200 mm/sec. It supports paper widths from 25 to 118 mm and offers wired Ethernet LAN connectivity. The sleek black design makes it suitable for various environments, ensuring efficient and high-quality label printing.

## Long description

The Citizen CL-E321 is a compact label printer offering direct thermal and thermal transfer printing with a maximum resolution of 203 x 203 dpi and a top speed of 200 mm/sec. It supports media widths from 25 to 118 mm and is available in a black housing. The printer features a wide 90° Hi-Lift™ opening for fast media and ribbon changes, full connectivity including wired Ethernet LAN, and supports common printer emulations for easy integration in retail, healthcare, logistics and courier environments.
Advantages
The CL-E321 combines a space-saving design with reliable daily performance and simple operation. Quick 90° Hi-Lift™ access reduces downtime during media and ribbon replacement, while support for both direct thermal and thermal transfer modes provides flexibility for different label lifespans. Built-in Ethernet connectivity and standard emulations simplify network integration and deployment across point-of-sale and back-office systems.
Suitable for
Retail shelf and price labels
Healthcare specimen and patient identification labels
Logistics and warehouse shipping labels
Courier and parcel labelling
Key specifications
Print technology: Direct thermal and thermal transfer
Maximum resolution: 203 x 203 dpi
Maximum print speed: 200 mm/sec
Maximum printing width: 104 mm
Supported media width: 25–118 mm
Connectivity: Ethernet LAN (wired)
Display: No
Weight: 2.6 kg
Colour: Black
How to use
Place the CL-E321 on a stable surface and connect it to power and the network via the Ethernet port. Open the 90° Hi-Lift™ cover to load label media and, if required, the thermal transfer ribbon. Configure printer settings (media width, print resolution and emulation) using the printer driver or web configuration tools and send print jobs from your POS, label design or warehouse management software. For routine use, monitor media supply and replace ribbons or label rolls when depleted.
Usage recommendations
For consistent print quality use media and ribbons that match the selected print mode (direct thermal media for direct thermal mode; appropriate thermal transfer ribbon for thermal transfer). Keep the print head and path clean to prolong service life and ensure reliable printing.

## Specifications

### Ports & interfaces

| Feature | Value |
|---|---|
| Ethernet LAN | Yes |
| Connectivity technology | Wired |
| USB 2.0 ports quantity | 1 |
| Wi-Fi | No |
| RS-232 ports | 1 |
| USB port | Yes |

### Printing

| Feature | Value |
|---|---|
| Colour | No |
| Maximum resolution | 203 x 203 |
| Print technology | Direct thermal / thermal transfer |
| Print speed | 8 lpm |
| Print speed | 200 mm/sec |
| Maximum printing width | 104 mm |

### Paper handling

| Feature | Value |
|---|---|
| Media thickness | 0.0635 - 0.19 |
| Supported paper width | 25 - 118 |
| Core diameter | 38 mm |
| Maximum media length | 2540 mm |
| Maximum roll diameter | 125 mm |

### Design

| Feature | Value |
|---|---|
| Display | No |
| Product colour | Black |

### Power

| Feature | Value |
|---|---|
| Power consumption (standby) | 0.15 W |
| Power consumption (printing) | 60 W |
| AC input frequency | 50-60 |
| AC input voltage | 110 - 240 |

### Logistics data

| Feature | Value |
|---|---|
| Harmonized System (HS) code | 84433210 |

### Features

| Feature | Value |
|---|---|
| Internal memory | 32 MB |
| Flash memory | 16 MB |
| Page description languages | ZPL II |

### Weight & dimensions

| Feature | Value |
|---|---|
| Weight | 2.6 kg |
| Height | 173 mm |
| Width | 178 mm |
| Depth | 266 mm |

### Packaging content

| Feature | Value |
|---|---|
| AC adapter included | Yes |

### Packaging data

| Feature | Value |
|---|---|
| Cables included | USB, AC |

### System requirements

| Feature | Value |
|---|---|
| Windows operating systems supported | Windows 10, Windows 7, Windows 8.1 |
| Linux operating systems supported | Y |
| Server operating systems supported | Windows Server 2008 R2, Windows Server 2012, Windows Server 2016 |

### Technical details

| Feature | Value |
|---|---|
| Sustainability certificates | ENERGY STAR |

### Other features

| Feature | Value |
|---|---|
| LED indicators | Power, Status |

## FAQ

### How much does the Label printer Citizen CL-E321 cost, and is it available for purchase?

The price is 400.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 38 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 01.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Citizen products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Citizen service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: display, maximum printing width, print speed, weight, ethernet lan, wi-fi, print technology, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Label printer Citizen CL-E321?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/830674/54967205_large.webp