# Ticket & Label Printer Citizen CL‑S400DT Type II — Direct Thermal, EN Plug

**URL:** https://aio.lv/en/product--citizen-cls400dtiinebrxn--12267771
**Data updated:** 2026-04-16 14:14 (EEST)
**Category:** Office Equipment Accessories
**Manufacturer:** Citizen
**Manufacturer code:** CLS400DTIINEBRXN
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 506.49 €
**Prices and availability valid until:** 2026-08-12 23:59
**Price without VAT (21%):** 418.59 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--citizen-cls400dtiinebrxn--12267771

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 27.07.2026 | free |
| Pickup points | 30.07.2026 | 1.89 EUR |
| Courier delivery to door | 30.07.2026 | 4.99 EUR |

## Summary description

Citizen CL‑S400DT Type II is a direct thermal ticket and label printer designed for reliable on‑demand printing. It supports thermal media without ribbons and is suited for retail, logistics, hospitality and event ticketing. The model includes an EN plug and offers dependable, high‑quality monochrome output for barcode labels, receipts and tickets.

## Long description

The Citizen CL‑S400DT Type II — Direct Thermal, EN Plug is a monochrome ticket and label printer engineered for on‑demand printing in retail, logistics, hospitality and event environments. Using direct thermal technology, it prints on thermal media without ribbons, producing clear barcodes, receipts, shipping labels and event tickets. The EN plug configuration makes it ready for use in compatible power systems and the design focuses on dependable output and straightforward operation.
Advantages
The printer delivers reliable direct thermal printing with consistent monochrome output suited to barcode and receipt applications. Its construction supports uninterrupted operation in busy points of sale or back‑office environments and removes the need for ribbons, reducing consumable handling. The device is compatible with standard thermal label rolls and accepts common media widths for flexible deployment across multiple use cases.
Suitable for
 Retail point of sale receipts and shelf labels
 Warehouse and logistics barcode labels for shipping and inventory
 Hospitality check‑in receipts and access tickets
 Event ticketing and admission passes with printed barcodes
When it may not be suitable
This model uses direct thermal technology, which produces prints that can fade over time when exposed to heat, sunlight or certain chemicals. It is not intended for long‑term archival labels where longevity beyond typical short‑to‑medium term use is required. If color printing or thermal transfer with ribbon durability is necessary, a different printer technology would be more appropriate.
Key specifications
 Printing method: Direct thermal
 Output color: Monochrome (black/greyscale)
 Typical media: Thermal tickets, receipt rolls, label rolls
 Use cases supported: Barcode labels, receipts, tickets
 Power: EN plug version for compatible mains outlets
 Connectivity: Standard interfaces for point‑of‑sale and host systems (check exact interface options with seller)
How to use
Load a compatible thermal roll or label roll into the media compartment following the manufacturer’s guidance, ensure the EN power lead is connected to a suitable outlet, and install any required driver or POS integration software on the host system. Configure label size, print density and speed in the printer settings to match the media and application. Use the printer’s feed and test functions to verify correct alignment and barcode readability before full production printing.
What to consider before purchase
 Confirm the printer’s media width support matches your label or ticket sizes.
 Assess whether direct thermal media longevity meets your storage and handling requirements.
 Verify interface compatibility with your POS, PC or host system and request driver availability if needed.
 Check physical dimensions and mounting options to ensure fit in your workspace.
Usage recommendations
Use thermal media specified for direct thermal printers and store labels away from heat and sunlight to preserve print legibility. For barcode applications, perform verification after printing to ensure scan reliability, and adjust print density and speed to balance print quality and throughput.

## FAQ

### How much does the Citizen CL‑S400DT Type II Direct Thermal Printer cost, and is it available for purchase?

The price is 506.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 48 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 27.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Citizen products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Citizen service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty