# POS printer Citizen CT-S4500

**URL:** https://aio.lv/en/product--citizen-cts4500xnebx--2116127
**Data updated:** 2025-12-29 10:38 (EET)
**Category:** POS & Label Printers
**Manufacturer:** Citizen
**Manufacturer code:** CTS4500XNEBX
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 359.49 €
**Prices and availability valid until:** 2026-07-21 23:59
**Price without VAT (21%):** 297.10 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--citizen-cts4500xnebx--2116127

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 09.07.2026 | free |
| Pickup points | 14.07.2026 | 1.89 EUR |
| Courier delivery to door | 14.07.2026 | 4.99 EUR |

## Summary description

The Citizen CT-S4500 is a wired direct thermal POS printer with a maximum resolution of 203 x 203 DPI. It supports media thickness from 65 to 150 µm and has a maximum roll diameter of 10.2 cm, accommodating paper widths of 58 to 112 mm. It features built-in barcode capabilities including CODABAR, Code 39, and QR codes. With 0.384 MB internal memory and ESC/POS page description language, this black printer is ideal for efficient point-of-sale operations.

## Long description

The Citizen CT-S4500 is a 4-inch wired direct thermal POS printer designed for wider receipt and ticket printing in retail and hospitality environments. It provides a maximum resolution of 203 x 203 dpi, supports paper widths from 58 mm up to 112 mm and handles media thicknesses between 65 and 150 µm. The printer accepts roll diameters up to 102 mm and includes built-in barcode printing for formats such as CODABAR, Code 39 and QR codes. Its flat-top, front-exit design simplifies hardware integration in tight spaces and helps protect the mechanism from foreign contamination and spills.
Advantages
The CT-S4500 offers wide-format printing with a compact footprint, enabling broader receipts without increasing counter space. With direct thermal technology and a print speed up to 200 mm/s it supports fast transaction processing. ESC/POS compatibility and internal barcode capabilities allow straightforward integration with existing POS systems. Its front-exit paper path and flat-top housing improve durability and make it easier to place additional peripherals on top.
Suitable for
Retail stores requiring wider receipts or longer transaction details
Hospitality points of sale such as restaurants and bars
Ticketing or queue-management desks needing wider ticket formats
Key specifications
Print technology: Direct thermal
Maximum resolution: 203 x 203 dpi
Maximum printing width: 104 mm
Supported paper widths: 58–112 mm
Media thickness: 65–150 µm
Maximum roll diameter: 102 mm
Print speed: up to 200 mm/s
Internal memory: 0.384 MB
Interface: wired (no Wi‑Fi, no Ethernet LAN)
Command language: ESC/POS
Built-in barcode support: CODABAR, Code 39, QR code
Colour: Black
Weight: 2.5 kg
How to use
Install the Citizen CT-S4500 on a stable counter surface and connect it to your POS system using the provided wired interface. Load a thermal paper roll (58–112 mm width, up to 102 mm diameter) following the front-exit paper path to ensure proper feeding. Use your POS software with ESC/POS commands or the printer’s internal barcode functions to format receipts and print barcodes. Adjust paper thickness settings in the printer driver if required for optimal print quality.
Usage recommendations
Use high-quality direct thermal paper within the specified thickness range (65–150 µm) and avoid exposing the printer to liquids or direct heat sources. Regularly remove dust and debris from the front-exit path and perform periodic checks of the print head to maintain consistent print quality.

## Specifications

### Printing

| Feature | Value |
|---|---|
| Type | POS printer |
| Maximum resolution | 203 x 203 |
| Print technology | Direct thermal |
| Print speed | 200 mm/sec |
| Maximum printing width | 104 mm |

### Paper handling

| Feature | Value |
|---|---|
| Printing media thickness | 65 - 150 |
| Supported paper width | 58 - 112 |
| Maximum roll diameter | 102 mm |

### Power

| Feature | Value |
|---|---|
| Power source type | AC |
| AC input frequency | 50-60 |
| AC input voltage | 100 - 240 |

### Operational conditions

| Feature | Value |
|---|---|
| Operating relative humidity (H-H) | 35 - 90 |
| Storage temperature (T-T) | -20 - 60 |
| Operating temperature (T-T) | 5 - 40 |
| Storage relative humidity (H-H) | 10 - 90 |

### Logistics data

| Feature | Value |
|---|---|
| Harmonized System (HS) code | 84433210 |

### Ports & interfaces

| Feature | Value |
|---|---|
| Ethernet LAN | No |
| Connectivity technology | Wired |
| USB 2.0 ports quantity | 1 |
| Wi-Fi | No |
| Serial interface | Yes |
| USB port | Yes |

### Features

| Feature | Value |
|---|---|
| Internal memory | 0.384 MB |
| Built-in barcodes | PDF417, QR Code, UPC-A, UPC-E, GS1 DataBar, CODABAR (NW-7), Code 39, Code 93, Code-128 Codabar Library, EAN13, EAN8 |
| Page description languages | ESC/POS |

### Weight & dimensions

| Feature | Value |
|---|---|
| Weight | 2.5 kg |
| Height | 151 mm |
| Width | 170 mm |
| Depth | 216 mm |

### Performance

| Feature | Value |
|---|---|
| Cutter | Yes |

### System requirements

| Feature | Value |
|---|---|
| Mac compatibility | Yes |
| Windows operating systems supported | Windows 10, Windows 7 |
| Linux operating systems supported | Y |
| Mobile operating systems supported | Android, iOS |

### Design

| Feature | Value |
|---|---|
| Product colour | Black |

## FAQ

### How much does the POS printer Citizen CT-S4500 cost, and is it available for purchase?

The price is 359.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 121 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 09.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Citizen products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Citizen service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: wi-fi, maximum printing width, weight, ethernet lan, print speed, print technology, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for POS printer Citizen CT-S4500?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/2116127/54973298_large.webp