# Roller platen Citizen JN28801-00F replacement roller platen for label and receipt printers

**URL:** https://aio.lv/en/product--citizen-jn28801-00f--4588192
**Data updated:** 2025-12-29 17:33 (EET)
**Category:** Printer & Copier Parts
**Manufacturer:** Citizen
**Manufacturer code:** JN28801-00F
**Warranty:** 3 Months
**Availability:** Available for order
**Price:** 57.99 €
**Prices and availability valid until:** 2026-07-18 23:59
**Price without VAT (21%):** 47.93 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--citizen-jn28801-00f--4588192

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 08.07.2026 | free |
| Pickup points | 13.07.2026 | 1.99 EUR |
| Courier delivery to door | 13.07.2026 | 4.99 EUR |

## Summary description

Replacement roller platen Citizen JN28801-00F designed for use in compatible Citizen label and receipt printers. This genuine part serves as the paper feed and support roller, ensuring reliable media transport and print alignment. Suitable for maintenance, repair, or parts replacement to restore printer feeding performance and reduce print errors in retail, logistics, or office environments.

## Long description

Replacement roller platen Citizen JN28801-00F is a genuine spare part designed for compatible Citizen label and receipt printers. It functions as the paper feed and support roller, helping to maintain reliable media transport and correct print alignment to reduce feed-related errors during printing tasks in retail, logistics, and office environments.
Advantages
The genuine Citizen roller platen JN28801-00F provides consistent paper movement, supports accurate print positioning, and is built to fit compatible Citizen models without modification. Using an original replacement part helps restore proper feeding performance and can reduce downtime caused by worn or damaged rollers.
Suitable for
 Replacement during routine maintenance of Citizen label and receipt printers
 Repair of printers experiencing feed slippage, misalignment, or media jams
 Parts replacement in retail point-of-sale, warehouse labeling, and office printing setups
Key specifications
 Brand: Citizen
 Manufacturer part number (MPN): JN28801-00F
 Type: Roller platen (paper feed/support roller)
 Compatibility: Compatible with Citizen label and receipt printers (check model compatibility before purchase)
How to use
Power off the printer and follow the manufacturer’s service instructions to remove the printer cover and access the platen. Remove the old or worn roller platen and install the Citizen JN28801-00F in the same orientation and mounting points. Reassemble the printer, perform a test feed or calibration per the printer manual, and confirm correct media transport and print alignment.
Usage recommendations
For reliable results, use the genuine Citizen JN28801-00F part specified for your printer model, inspect other feed components for wear when replacing the platen, and consult the printer service manual for torque and alignment procedures.

## Specifications

| Feature | Value |
|---|---|
| Weight | 0.15 kg |

## FAQ

### How much does the Roller platen Citizen JN28801-00F cost, and is it available for purchase?

The price is 57.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 64 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 08.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Citizen products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Citizen service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/4588192/51330133_large.webp