# Print head Citizen MD911SS for Dot matrix printer

**URL:** https://aio.lv/en/product--citizen-md911ss--10870724
**Data updated:** 2026-01-14 13:03 (EET)
**Category:** Print Heads
**Manufacturer:** Citizen
**Manufacturer code:** MD911SS
**Warranty:** 2 Years
**Availability:** Out of stock

## Summary description

The Citizen MD911SS print head is designed for dot matrix printers, ensuring high-quality printing performance. This replacement part is compatible with Citizen printers and comes in a pack of one. It is essential for maintaining the efficiency and reliability of your printing tasks.

## Long description

The Citizen MD911SS print head for dot matrix printers is a direct replacement component designed to restore or maintain printing performance in compatible Citizen impact printers. Supplied as a single unit, this print head supports consistent character formation and dot patterns required for multi-part forms, receipts, labels and continuous-feed documents. The part is intended for users seeking a reliable repair option to extend the service life of their dot matrix printer and to preserve print quality in high-volume or intermittent printing environments.
Advantages
This replacement print head offers uniform dot placement and stable electrical contact for predictable print density and legible output. It is manufactured to meet the tolerances required by Citizen printers, helping to reduce print defects and minimize downtime associated with failing or worn print heads. As a single-unit replacement, it simplifies maintenance by matching the mechanical and electrical characteristics expected by the printer’s carriage and drive circuitry.
Suitable for
Repair and refurbishment of compatible Citizen dot matrix printers
Printing multi-part forms, invoices and continuous-feed documents
Retail, logistics and industrial environments requiring durable impact printing
Environments where low-cost, high-reliability printing is required
Key specifications
Type: Dot matrix impact print head
Supply: single unit (replacement part)
Compatibility: Designed for use with compatible Citizen dot matrix printers
Function: Produces dot-based characters and graphics suitable for multipart and continuous paper
Form factor: Cartridge-style print head for carriage installation
How to use
Turn off the printer and disconnect power before beginning replacement. Open the printer cover to access the carriage assembly and remove the existing print head following the printer manufacturer’s service instructions. Align the replacement print head with the carriage connector and seating guides, then press until it clicks into position or is secured by the retaining mechanism. Close the printer cover, reconnect power and run a head alignment or test-print routine as specified in the printer manual to verify correct installation and optimal print quality.
Usage recommendations
Use approved cleaning procedures and avoid touching the print head pins with bare hands to prevent contamination. Replace the print head when print quality degrades despite cleaning, or when servicing intervals recommend replacement. Store spare print heads in a dry, dust-free environment and handle them carefully to avoid mechanical damage.

## Specifications

| Feature | Value |
|---|---|
| Type | Print head |
| Brand compatibility | Citizen |
| Device compatibility | Dot matrix printer |

### Logistics data

| Feature | Value |
|---|---|
| Quantity per pack | 1 pc(s) |

## FAQ

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Citizen products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Citizen service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/10870724/64459932_large.webp