# Print head spare part for Citizen MD911SS dot matrix printers, 1 pc

**URL:** https://aio.lv/en/product--citizen-md911ss--11047340
**Data updated:** 2026-03-07 18:14 (EET)
**Category:** Printer & Copier Parts
**Manufacturer:** Citizen
**Manufacturer code:** MD911SS
**EAN:** 8596375400771
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 58.49 €
**Prices and availability valid until:** 2026-10-07 23:59
**Price without VAT (21%):** 48.34 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--citizen-md911ss--11047340

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 22.09.2026 | free |
| Pickup points | 25.09.2026 | 1.79 EUR |
| Courier delivery to door | 25.09.2026 | 4.99 EUR |

## Summary description

Replacement print head for Citizen MD911SS series dot matrix printers. Designed as a direct spare part for compatible Citizen dot matrix devices, delivered as a single unit (1 pc). Used to restore or maintain printing capability in receipt, label or multi-part form printing applications where dot matrix technology is employed.

## Long description

Replacement print head for Citizen MD911SS series dot matrix printers, supplied as a single unit. This spare part is intended for direct replacement in compatible Citizen dot matrix devices to restore mechanical and print performance in receipt, label or multi-part form printing applications that rely on impact printing technology.
Advantages
The print head is manufactured to match the mechanical and electrical interfaces of the MD911SS series, enabling straightforward swap-in replacement without modifications. Using an original-design print head helps maintain consistent dot formation and alignment, supports continued use of multi-part forms, and reduces downtime compared with full printer replacement. The single-piece supply allows targeted servicing and inventory control for maintenance teams.
Suitable for
Restoring printing capability in retail receipt printers that use the MD911SS series
Repairing industrial or point-of-sale equipment that prints on multi-part forms
Maintaining label printing workflows on compatible dot matrix devices
Key specifications
Technology: dot matrix impact print head
Compatibility: designed for Citizen MD911SS series dot matrix printers and compatible models
Quantity: single unit (1 piece)
Function: replacement component for forming dots, maintaining print density and alignment
How to use
Power off the printer and follow the manufacturer service instructions for removing the existing print head to avoid damage. Carefully disconnect any electrical connectors and release the mechanical clamps or screws holding the head in place. Install the replacement print head ensuring correct seating, connector alignment and secure fastening. After installation, power on the printer and run a head alignment and test print routine as recommended by the printer service manual to verify print quality.
Usage recommendations
Handle the print head with care to avoid contact with the pin area and electrical contacts. Use the replacement in environments within the printer’s specified temperature and humidity ranges and perform routine alignment and cleaning to prolong service life and ensure consistent dot matrix printing performance.

## Specifications

| Feature | Value |
|---|---|
| Type | Print head |
| Brand compatibility | Citizen |
| Device compatibility | Dot matrix printer |
| Quantity per pack | 1 pc(s) |

## FAQ

### How much does the Citizen MD911SS print head spare part cost, and is it available for purchase?

The price is 58.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 90 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 22.09.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Citizen products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Citizen service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/11047340/61789637_large.webp