# POS printer CUSTOM Q3X

**URL:** https://aio.lv/en/product--custom-911ff010100333--2115758
**Data updated:** 2026-02-23 13:19 (EET)
**Category:** POS & Label Printers
**Manufacturer:** custom
**Manufacturer code:** 911FF010100333
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 218.49 €
**Prices and availability valid until:** 2026-07-08 23:59
**Price without VAT (21%):** 180.57 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--custom-911ff010100333--2115758

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 08.07.2026 | free |
| Pickup points | 13.07.2026 | 1.99 EUR |
| Courier delivery to door | 13.07.2026 | 4.99 EUR |

## Summary description

The CUSTOM Q3X is a wired thermal POS printer with a maximum resolution of 203 x 203 DPI. It supports paper widths of 80 mm and has a maximum roll diameter of 8 cm. With built-in support for various 1D and 2D barcodes, it is ideal for retail and hospitality environments. Connectivity options include USB Type-B and RS-232. The printer features a robust design with a mean time between failures of 360,000 hours, ensuring reliability and efficiency in high-volume printing tasks.

## Long description

The CUSTOM Q3X is a wired thermal POS printer designed for retail and hospitality environments. It prints on 80 mm thermal paper with a maximum roll diameter of 80 mm and delivers a maximum resolution of 203 x 203 DPI. The printer supports a range of 1D and 2D barcode formats and offers USB Type-B and RS-232 (serial) connectivity. Built with a robust mechanism and a mean time between failures (MTBF) of 360,000 hours, the Q3X targets continuous, high-volume printing while maintaining consistent output quality and uptime.
Advantages
The CUSTOM Q3X combines thermal print technology and a compact, modern design to provide reliable receipt and ticket printing. Its thermal head offers clear graphic and text reproduction with efficient power consumption. A built-in cutter is engineered for reliable operation and reduced maintenance, while the device’s lightweight, black housing integrates easily into point-of-sale counters and service stations. Available connectivity options and barcode support make it compatible with common POS setups.
Suitable for
Retail point-of-sale receipt printing
Hospitality checkouts and ticketing
Small to medium-sized stores and kiosks
Environments requiring 1D and 2D barcode printing on receipts
Key specifications
Print technology: Thermal
Maximum resolution: 203 x 203 DPI
Print speed: up to 140 mm/sec
Paper width: 80 mm
Maximum roll diameter: 80 mm
Connectivity: USB Type-B, RS-232 (serial)
Built-in cutter for automatic ticket/receipt cutting
Weight: 0.9 kg
Product colour: Black
Mean time between failures (MTBF): 360,000 hours
Supports 1D and 2D barcode formats
How to use
Install the CUSTOM Q3X on a stable surface near your POS terminal and connect power and the selected data interface (USB Type-B or RS-232). Load 80 mm thermal paper rolls with the thermal side facing the print head and set the roll inside so the diameter does not exceed 80 mm. Configure the printer from your POS software or device driver, selecting appropriate paper size, print density and baud rate when using serial connection. Test-print a receipt to verify correct alignment, barcode rendering and cutter operation.
Usage recommendations
Use high-quality thermal paper compatible with 80 mm width to prolong print-head life and maintain barcode readability. Keep the cutter and paper path free of dust and debris; schedule periodic checks if the device is used in high-volume environments. For reliable connectivity, use shielded cables where possible and verify baud rate and driver compatibility for RS-232 setups. Consider professional installation if integrating with legacy POS systems.

## Specifications

### Printing

| Feature | Value |
|---|---|
| Type | POS printer |
| Maximum resolution | 203 x 203 |
| Print technology | Thermal |
| Print speed | 140 mm/sec |
| Print columns | 8 dots/line |

### Paper handling

| Feature | Value |
|---|---|
| Printing media thickness | 61 |
| Supported paper width | 80 |
| Maximum roll diameter | 80 mm |

### Ports & interfaces

| Feature | Value |
|---|---|
| Serial interface type | RS-232 |
| Ethernet LAN | Yes |
| Connectivity technology | Wired |
| USB 2.0 ports quantity | 1 |
| Serial interface | Yes |
| USB port | Yes |
| USB connector | USB Type-B |

### Performance

| Feature | Value |
|---|---|
| Certification | EN60950 +A1+A2+A3+A4, CE, RoHS |
| Mean time between failures (MTBF) | 360000 h |
| Cutter | Yes |

### Features

| Feature | Value |
|---|---|
| Flash memory | 4 MB |
| Built-in barcodes | 1D, 2D, CODABAR (NW-7), Code 128 (A/B/C), Code 39, Code 93, EAN8, ITF, PDF417, UPC-A, UPC-E |

### Weight & dimensions

| Feature | Value |
|---|---|
| Weight | 0.9 kg |
| Height | 117 mm |
| Width | 140 mm |
| Depth | 150 mm |

### System requirements

| Feature | Value |
|---|---|
| Mac compatibility | Yes |
| Windows operating systems supported | Y |
| Linux operating systems supported | Y |
| Mobile operating systems supported | Android, iOS |

### Design

| Feature | Value |
|---|---|
| Product colour | Black |

### Power

| Feature | Value |
|---|---|
| Power source type | DC |

### Other features

| Feature | Value |
|---|---|
| Character sets | PC437, PC850, PC858, PC860, PC863, PC865 |

## FAQ

### How much does the POS printer CUSTOM Q3X cost, and is it available for purchase?

The price is 218.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 7 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 08.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All custom products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized custom service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: ethernet lan, print speed, weight, print technology, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for POS printer CUSTOM Q3X?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/2115758/54973246_large.webp