# Dell 3Y Basic Onsite to 5Y Basic Onsite Service Extension, 1 License

**URL:** https://aio.lv/en/product--dell-dpvl13os5os--12531101
**Data updated:** 2026-06-22 11:32 (EEST)
**Category:** Other goods
**Manufacturer:** Dell
**Manufacturer code:** DPVL1\_3OS5OS
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 117.99 €
**Prices and availability valid until:** 2026-08-04 23:59
**Price without VAT (21%):** 97.51 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--dell-dpvl13os5os--12531101

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 20.07.2026 | free |
| Pickup points | 23.07.2026 | 1.89 EUR |
| Courier delivery to door | 23.07.2026 | 4.99 EUR |

## Summary description

Extend your hardware support with the Dell 3Y Basic Onsite to 5Y Basic Onsite service upgrade. This 1-license package extends your existing 3-year Basic Onsite service plan to a total of 5 years of coverage. It provides professional technical support and onsite repair services, ensuring your Dell equipment remains operational and minimizing downtime for your business infrastructure.

## Long description

The Dell 3Y Basic Onsite to 5Y Basic Onsite Service Extension provides a seamless way to prolong the hardware protection of your Dell equipment. By upgrading your existing 3-year plan, this service ensures that your infrastructure remains covered for a total of 5 years, offering peace of mind and consistent support for your business operations.
Advantages
This service extension offers reliable hardware support by providing access to professional technical assistance and onsite repair services. By extending your coverage, you minimize the risk of prolonged downtime, as Dell technicians are available to troubleshoot hardware issues and perform necessary repairs directly at your location. This ensures that your business hardware remains functional and productive for a longer period, protecting your initial investment.
Suitable for
Businesses requiring extended hardware reliability
Organizations looking to minimize equipment downtime
Users who prefer onsite repair services for their hardware
This service is not suitable for users who require 24/7 support or assistance with software-related issues, as the Basic Onsite service is limited to hardware troubleshooting during local business hours. It is also not intended for environments where immediate, non-business-day response times are critical, as those needs are better addressed by premium support tiers.
Key specifications
Service duration: 5 years total
Coverage type: Basic Onsite hardware support
Support channels: Telephone, web, and email
Service availability: Local business hours, excluding national holidays
License quantity: 1 license
To utilize this service, ensure that your existing 3-year Basic Onsite warranty is active and eligible for the extension. Once the license is applied, you gain continued access to Dell's support channels. If a hardware issue arises, contact Dell support to initiate the troubleshooting process, during which a technician will determine if an onsite visit is required to resolve the problem.
What to consider before purchase
Verify the current warranty status of your Dell device
Confirm that the Basic Onsite service level meets your operational requirements
Check regional availability and specific response time terms for your location
Usage recommendations: Keep your service documentation and device identifiers easily accessible to expedite the support process when contacting Dell technical assistance.

## Specifications

| Feature | Value |
|---|---|
| License quantity | 1 |
| Number of years | 5 year(s) |
| Phone support | Yes |
| Web support | Yes |
| Troubleshooting | Yes |

## FAQ

### How much does the Dell 3Y to 5Y Basic Onsite Service Extension cost, and is it available for purchase?

The price is 117.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 20.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Dell products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Dell service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/12531101/68893588_large.webp