# Headset EPOS IMPACT DW Pro 1 ML - EU

**URL:** https://aio.lv/en/product--demant-sound-504458--3083986
**Data updated:** 2025-12-29 10:45 (EET)
**Category:** Headphones
**Manufacturer:** demant sound
**Manufacturer code:** 504458
**EAN:** 4044155051926
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 331.49 €
**Prices and availability valid until:** 2026-07-26 23:59
**Price without VAT (21%):** 273.96 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--demant-sound-504458--3083986

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 13.07.2026 | free |
| Pickup points | 16.07.2026 | 1.89 EUR |
| Courier delivery to door | 16.07.2026 | 4.99 EUR |

## Summary description

The EPOS IMPACT DW Pro 1 ML - EU is a wireless headset designed for office and call center use. It features a frequency range of 150 - 6800 Hz and a wireless range of up to 180 m, providing excellent sound quality and mobility. Weighing only 65 g, it is lightweight and comfortable for extended use. The sleek black and silver design adds a professional touch to your workspace.

## Long description

The EPOS IMPACT DW Pro 1 ML - EU is a premium single-sided wireless DECT headset designed for office and contact center environments. It offers dual-connectivity to both desk phones and PCs/softphones, is UC-optimized, and delivers clear speech with EPOS Voice™ technology. With a frequency range of 150–6800 Hz and a wireless range up to 180 m, the headset combines mobility and high-quality audio in a lightweight design (65 g) with a black and silver finish.
Advantages
The headset provides dual-connectivity for seamless switching between desk phone and PC/softphone, optimized audio for unified communications, and noise-aware voice performance thanks to EPOS Voice™. Its DECT wireless link supports a long operating range up to 180 m, while the lightweight 65 g construction ensures comfort during extended shifts. The single-sided design keeps one ear open to ambient sound, useful in office settings.
Suitable for (tasks / use cases)
 Office professionals who need mobility and desk phone integration
 Contact center agents requiring UC-optimized audio for frequent calls
 Hybrid setups using both desk phones and softphones/PC-based communications
 Users who prefer a single-ear headset to stay aware of surroundings
Key specifications
 Model: EPOS IMPACT DW Pro 1 ML - EU (MPN 504458, EAN 4044155051926)
 Connection: DECT wireless, dual-connectivity to desk phone and PC/softphone
 Frequency range: 150–6800 Hz
 Wireless range: up to 180 m
 Weight: 65 g
 Design: single-sided, black and silver
 Optimized for: Unified Communications (UC) and EPOS Voice™
How to use
Charge the headset and pair it with the base unit according to the supplied instructions. Connect the base to your desk phone and PC/softphone to enable dual-connectivity. Use the headset controls to answer and end calls, adjust volume, and mute the microphone. Position the boom microphone close to your mouth for optimal voice clarity and switch between devices as needed during calls.
Usage recommendations
Keep firmware updated through EPOS management tools, charge the headset before long shifts, and position the DECT base centrally in the office to maintain the best wireless range and call quality.

## Specifications

### Headphones

| Feature | Value |
|---|---|
| Headphone frequency | 150 - 6800 |
| Magnet type | Neodymium |
| Acoustic system | Open |
| Noise canceling | Yes |

### Ports & interfaces

| Feature | Value |
|---|---|
| Connectivity technology | Wireless |
| Wireless range | 180 m |
| Frequency band | 1.88 - 1.9 |
| Bluetooth | No |
| USB connectivity | No |
| 3.5 mm connector | No |

### Performance

| Feature | Value |
|---|---|
| DECT connectable | Yes |
| Certification | Skype for Business |
| Product colour | Black, Silver |
| Headset type | Monaural |
| Wearing style | Head-band |
| Recommended usage | Office/Call center |
| Optimized for | UC |
| Product type | Headset |

### Other features

| Feature | Value |
|---|---|
| Talk time | 12 h |
| Microphone direction type | Bidirectional microphone |
| Microphone mute | Yes |
| Rechargeable battery | Yes |
| Packaging content | Compliance sheet |

### Microphone

| Feature | Value |
|---|---|
| Microphone frequency | 150 - 6800 |
| Microphone noise-canceling | Yes |

### Weight & dimensions

| Feature | Value |
|---|---|
| Weight | 0.065 kg |

### Battery

| Feature | Value |
|---|---|
| Battery technology | Lithium Polymer (LiPo) |
| Battery recharge time | 1 h |
| Standby time | 100 h |
| Auto power off | Yes |
| Battery operated | Yes |

### Operational conditions

| Feature | Value |
|---|---|
| Operating relative humidity (H-H) | 20 - 85 |
| Storage temperature (T-T) | -20 - 70 |
| Operating temperature (T-T) | 5 - 45 |
| Storage relative humidity (H-H) | 20 - 95 |

### Packaging data

| Feature | Value |
|---|---|
| Package weight | 930 g |
| Package depth | 165 mm |
| Package height | 165 mm |
| Package width | 165 mm |
| Package type | Box |

### Packaging content

| Feature | Value |
|---|---|
| AC adapter included | Yes |
| Cables included | USB, Phone |
| Quick start guide | Yes |
| Base station | Yes |
| Safety sheet | Yes |
| Charging stand | Yes |
| Ear pad size | 50 mm |

### Logistics data

| Feature | Value |
|---|---|
| Master (outer) case height | 360 mm |
| Master (outer) case width | 380 mm |
| Master (outer) case gross weight | 8920 g |
| Master (outer) case length | 380 mm |
| Products per master (outer) case | 8 pc(s) |
| Harmonized System (HS) code | 85183000 |
| Shipping (inner) case volume | 4490 cm³ |

### Base station

| Feature | Value |
|---|---|
| Base station colour | Silver, Black |

## FAQ

### How much does the Headset EPOS IMPACT DW Pro 1 ML - EU cost, and is it available for purchase?

The price is 331.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 49 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 13.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All demant sound products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized demant sound service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: connectivity technology, weight, wearing style, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Headset EPOS IMPACT DW Pro 1 ML - EU?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/3083986/64202206_large.webp