# Protective service plan DJI Care Refresh for DJI Osmo Action 3 — replacement policy and support (MPN CP.QT.00006769.01)

**URL:** https://aio.lv/en/product--dji-cpqt0000676901--11267774
**Data updated:** 2026-04-25 16:03 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** DJI
**Manufacturer code:** CP.QT.00006769.01
**EAN:** 6941565939982
**Warranty:** 1 Year
**Availability:** Available for order
**Price:** 24.99 €
**Prices and availability valid until:** 2026-07-22 23:59
**Price without VAT (21%):** 20.65 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--dji-cpqt0000676901--11267774

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 09.07.2026 | free |
| Pickup points | 14.07.2026 | 1.89 EUR |
| Courier delivery to door | 14.07.2026 | 4.99 EUR |

## Summary description

DJI Care Refresh for the DJI Osmo Action 3 is a manufacturer service plan that provides replacement coverage and technical support for the action camera. The plan covers accidental damage and allows unit replacements under stated terms. It is intended for owners seeking reduced repair costs, faster resolution of hardware issues and official service handling.

## Long description

DJI Care Refresh provides service protection for your DJI Osmo Action 3 device, offering replacement options for accidental damage. For a small additional fee, the plan allows up to two replacements of damaged equipment per year, covering incidents such as collisions and water contact. Replaced hardware will be exchanged for new or equivalent new units. DJI Care Refresh can be activated once within 30 days after the device's first activation. You may extend protection by purchasing an additional one‑year plan up to two times (maximum protection of three years). The official manufacturer warranty remains in effect during the service period.
Advantages
DJI Care Refresh simplifies recovery from accidental damage by providing up to two replacements per year and prioritized shipping of replacement units. Replacement hardware is new or equivalent to new, and the service can be extended to cover the device for up to three years in total. Activation is completed online and the service is regionally assigned; confirmation is sent by email.
Suitable for
Active users of DJI Osmo Action 3 who need protection against accidental drops and water exposure
Outdoor and sports enthusiasts using the waterproof durable action camera in varied conditions
Anyone who wants prioritized replacement service and simple online activation
Key specifications
Coverage: accidental damage including collisions and water contact
Replacements: up to 2 replacements per year
Activation window: within 30 days after first device activation
Extension: purchase additional one-year plan up to two times (max 3 years total)
Replacement fee for Osmo Pocket series reference: PLN 119 per replacement (subject to change when paid to manufacturer)
Manufacturer warranty: remains valid during service period
How to use
Activate your DJI Care Refresh by visiting https://support.dji.com/care/active and entering the Care Refresh code, your device serial number, and the registrant's name and email address. After activation the service is assigned to the corresponding region and you will receive an email confirmation. In case of accidental damage, report the malfunction and send the equipment to DJI's service center (for example, the German service center) with a note that DJI Care Refresh was purchased. You will receive a repair estimate and can choose to proceed with repair or request a replacement through DJI Care Refresh; after payment of the replacement fee, a replacement unit will be shipped to you with priority and free shipping.
Usage recommendations
Review the list of exclusions before use: DJI Care Refresh does not cover lost or stolen items, intentionally abandoned products, additional accessories, cosmetic damage that does not affect functionality, acts of God, defects outside the service period, upgrade-related charges, or damage from unauthorized modifications, incompatible batteries/chargers, or unauthorized accessories and software.

## FAQ

### How much does the DJI Care Refresh — DJI Osmo Action 3 service plan cost, and is it available for purchase?

The price is 24.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 16 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 09.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All DJI products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized DJI service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/11267774/68510183_large.webp