# Warranty Service Plan DJI Care Refresh for DJI Osmo Pocket 3 — DJI

**URL:** https://aio.lv/en/product--dji-cpqt0000898001--12098612
**Data updated:** 2026-03-15 11:44 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** DJI
**Manufacturer code:** CP.QT.00008980.01
**EAN:** 6941565968142
**Warranty:** 1 Year
**Availability:** Out of stock

## Summary description

DJI Care Refresh is a manufacturer service plan for the DJI Osmo Pocket 3 handheld camera. It provides coverage for accidental damage, offering replacement units for incidents such as drops or liquid exposure within the plan period. The service includes limited repair or replacement options and simplifies after-sales support and claims processing for Osmo Pocket 3 owners.

## Long description

DJI Care Refresh for DJI Osmo Pocket 3 is a manufacturer-backed service plan that covers accidental damage to the handheld camera during the plan period. The plan is designed to provide simple after-sales support and access to replacement units in case of accidental drops, liquid exposure, or other covered incidents, reducing downtime and uncertainty for Osmo Pocket 3 users.
Advantages
The service plan offers replacement options for accidental damage, streamlines the claims and support process with DJI-authorised service channels, and reduces the potential cost of out-of-warranty repairs. Coverage is focused on user accidents, providing a practical option for owners who use the Osmo Pocket 3 in varied shooting environments where drops or moisture exposure are possible.
Suitable for
 Content creators using Osmo Pocket 3 in outdoor or mobile shooting scenarios
 Travelers and vloggers who frequently handle the handheld camera
 Users who want predictable post-purchase service and faster resolution of accidental damage claims
 Buyers seeking to protect their device during the initial ownership period
Key specifications
 Coverage type: Accidental damage protection for handheld camera
 Included services: Limited repair or replacement options through manufacturer service channels
 Scope: Coverage applies to incidents such as drops and liquid exposure as specified by the plan terms
 Validity: Active for the duration of the purchased service plan period
 Service access: Claims handled through authorised DJI support and service centres
How to use
Activate the DJI Care Refresh plan according to the manufacturer’s registration instructions within the allowed activation window after purchasing the Osmo Pocket 3. In the event of accidental damage, contact DJI support or an authorised service centre to begin a claim. DJI will assess the reported damage and, if the incident is covered, provide options for repair or provide a replacement unit in line with the plan terms and any applicable fees.
Usage recommendations
Keep proof of purchase and registration details accessible, follow the manufacturer’s instructions for activating and registering the service plan, and consult the full terms and conditions to understand covered incidents, exclusions, and any applicable service fees before filing a claim.

## FAQ

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All DJI products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized DJI service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

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