# Service plan DJI Care Refresh RS 4 Pro (two-year coverage)

**URL:** https://aio.lv/en/product--dji-cpqt0000964701--11830821
**Data updated:** 2026-03-09 14:40 (EET)
**Category:** Electronics Accessories
**Manufacturer:** DJI
**Manufacturer code:** CP.QT.00009647.01
**EAN:** 6941565976581
**Warranty:** 2 Years
**Availability:** Out of stock

## Summary description

DJI Care Refresh RS 4 Pro is a two-year service plan for DJI RS 4 Pro equipment that provides manufacturer-backed replacement and repair coverage during the policy term. The plan covers accidental damage and allows for authorized replacements or service requests through DJI support. Suitable for professional users who need extended protection and predictable service for their gimbal/rig over two years.

## Long description

DJI Care Refresh RS 4 Pro is a two-year service plan designed for owners of the DJI RS 4 Pro gimbal. The plan provides manufacturer-backed coverage for accidental damage and enables authorized repair or replacement services through DJI support during the policy term. It is intended to reduce downtime and offer clearer cost expectations for maintenance and unexpected incidents over a 24-month period.
Advantages
The service plan covers accidental damage to the gimbal and supports authorized replacement or repair options handled by DJI service centers. Having this plan simplifies the process of requesting support and reduces uncertainties related to repair costs and parts availability. The two-year duration ensures continued protection beyond standard warranty periods, which is useful for professionals who rely on consistent performance and predictable servicing for their RS 4 Pro.
Suitable for
Professional videographers and filmmakers using DJI RS 4 Pro in daily production
Content creators who travel frequently and operate in varied environments
Rental businesses offering gimbal equipment to clients
Users seeking extended accidental-damage protection beyond the factory warranty
Key specifications
Coverage period: 24 months from the start of the plan
Scope: accidental damage protection and authorized repair or replacement by the manufacturer
Service access: support and service through DJI-authorized channels
Intended product: protection specifically for the DJI RS 4 Pro gimbal
How to use
Activate the DJI Care Refresh RS 4 Pro plan according to the provider's instructions within the specified activation window after product registration. If the gimbal is damaged during the coverage period, contact DJI support or an authorized service center to submit a service request. Provide the required purchase and plan information during the claim process. After assessment, DJI will proceed with an authorized repair or offer a replacement according to the terms of the plan.
Usage recommendations
Keep documentation of the original purchase and plan activation confirmation; follow DJI support guidance for packaging and shipping when sending the RS 4 Pro for service. Regularly check the plan’s remaining validity to ensure continuous coverage and register any eligible accessories or firmware updates as advised by DJI.

## FAQ

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All DJI products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized DJI service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

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