# DJI Care Refresh annual plan for DJI Neo 2 — DJI warranty and replacement service (MPN CP.SH.CR000864.01)

**URL:** https://aio.lv/en/product--dji-cpshcr00086401--12091935
**Data updated:** 2026-03-13 15:51 (EET)
**Category:** Other goods
**Manufacturer:** DJI
**Manufacturer code:** CP.SH.CR000864.01
**EAN:** 6937224121140
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 26.49 €
**Prices and availability valid until:** 2026-08-07 23:59
**Price without VAT (21%):** 21.89 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--dji-cpshcr00086401--12091935

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 28.07.2026 | free |
| Pickup points | 31.07.2026 | 1.89 EUR |
| Courier delivery to door | 31.07.2026 | 4.99 EUR |

## Summary description

DJI Care Refresh annual plan for the DJI Neo 2 provides manufacturer-backed service coverage and replacement options for accidental damage and component failures. The plan ties to the DJI Neo 2 model and includes authorized repairs or unit replacement, priority service handling, and support from DJI. It is intended for owners seeking extended protection and faster resolution for hardware issues.

## Long description

DJI Care Refresh annual plan for DJI Neo 2 is a manufacturer-backed service and replacement program designed to provide extended protection for your DJI Neo 2. The plan covers accidental damage and certain component failures, and it links specifically to the DJI Neo 2 model to ensure authorized support and managed repair or replacement options. It offers priority handling and direct access to DJI service channels for faster resolution of hardware issues.
Advantages
This annual plan reduces downtime by providing expedited service handling and replacement options when accidental damage or covered component failure occurs. It ensures that repairs or replacements are performed by authorized DJI technicians, maintaining the integrity and performance of the DJI Neo 2. With manufacturer-backed support, customers receive consistent service procedures and documented repair history for quality assurance.
Suitable for
 Owners of the DJI Neo 2 who want extended manufacturer support
 Users operating in demanding environments where accidental damage risk is higher
 Professionals who require fast service and minimized operational downtime
 Customers seeking authorized repairs to preserve device performance and warranty integrity
Key specifications
 Coverage term: annual plan tied to a single DJI Neo 2 unit
 Scope of coverage: accidental damage and specified component failures
 Service options: authorized repair or unit replacement
 Support level: priority service handling and direct DJI support access
 Geographic availability: subject to DJI service region terms and local service centers
How to use
Register the annual plan following DJI's registration process and associate it with the serial number of your DJI Neo 2. In the event of accidental damage or a covered component failure, contact DJI support or an authorized service center to initiate a service case. Provide required documentation, follow the instructions for shipping or local drop-off if applicable, and track the service progress through DJI's support channels. For replacement cases, DJI will issue a replacement unit according to the plan terms and availability.
Usage recommendations
Keep proof of purchase and registration details accessible, follow DJI's maintenance guidelines for the Neo 2, and consult DJI support promptly after any incident to ensure timely service under the annual plan.

## FAQ

### How much does the DJI Care Refresh annual plan for DJI Neo 2 — DJI cost, and is it available for purchase?

The price is 26.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 18 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 28.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All DJI products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized DJI service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/12091935/68539169_large.webp