# Headset EPOS SENNHEISER IMPACT SDW 5016 - UK

**URL:** https://aio.lv/en/product--epos-1000299--3950197
**Data updated:** 2025-12-29 13:54 (EET)
**Category:** Headphones
**Manufacturer:** EPOS
**Manufacturer code:** 1000299
**EAN:** 4044155211283
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 128.49 €
**Prices and availability valid until:** 2026-07-11 23:59
**Price without VAT (21%):** 106.19 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--epos-1000299--3950197

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 29.06.2026 | free |
| Pickup points | 02.07.2026 | 1.99 EUR |
| Courier delivery to door | 02.07.2026 | 4.99 EUR |

## Summary description

The EPOS \| SENNHEISER IMPACT SDW 5016 is a wireless headset designed for office and call center use. It features a frequency range of 20 - 16000 Hz and a wireless range of up to 180 meters, providing excellent sound quality and mobility. Weighing only 44 grams, it ensures comfort during long hours of use. The sleek black design adds a professional touch to your workspace.

## Long description

The EPOS \| SENNHEISER IMPACT SDW 5016 is a single-sided wireless DECT headset designed for office and call-center professionals. It offers triple connectivity — PC/softphone, desk phone and mobile — and delivers clear super wideband audio across a 20–16000 Hz frequency range. With a wireless range of up to 180 metres and a lightweight supra-aural design (44 g), the headset provides mobility and comfort for extended use while maintaining a professional black appearance.
Advantages
The headset supports three wearing styles (head-band, ear-hook and neck-band) for personalized comfort and flexibility. Triple connectivity enables simultaneous linking to PC, desk phone and mobile devices so users can switch calls easily. Super wideband audio and DECT wireless technology ensure intelligible voice quality and reliable connection within a large coverage area. The low weight and supra-aural ear coupling reduce fatigue during long shifts.
Suitable for
 Office workers using softphones on a PC
 Call-centre agents handling frequent calls
 Professionals who need to switch between desk phone and mobile
 Users requiring a lightweight, single-sided headset for long shifts
Key specifications
 Brand: EPOS \| SENNHEISER
 Model: IMPACT SDW 5016 (MPN 1000299, EAN 4044155211283)
 Type: Single-sided DECT wireless headset
 Frequency range: 20 – 16,000 Hz
 Wireless range: up to 180 m
 Connectivity: PC/softphone, desk phone, mobile (triple connectivity)
 Ear coupling: Supra-aural
 Wearing styles: Head-band, Ear-hook, Neck-band
 Weight: 0.044 kg
 Colour: Black
How to use
Fit the headset in the preferred wearing style (head-band, ear-hook or neck-band) and position the supra-aural earcup over the ear. Power on the base and headset, then follow the pairing procedure to connect to the PC/softphone, desk phone and mobile as required. Use the base station or headset controls to manage calls and switch between connected devices. Adjust volume and microphone position for clear voice pickup and comfortable listening.
Usage recommendations
For best performance, keep the base station within line of sight of the headset when possible and avoid sources of DECT interference. Charge and store the headset according to the manufacturer’s instructions to maintain battery life. Choose the wearing style that provides the most comfort for long-term use and regularly clean the earcup and microphone following EPOS \| SENNHEISER care guidelines.

## Specifications

### Headphones

| Feature | Value |
|---|---|
| Headphone frequency | 20 - 16000 |
| Headphone sensitivity | 118 dB |
| Magnet type | Neodymium |
| Ear coupling | Supraaural |
| Acoustic system | Open |
| Driver type | Dynamic |
| Noise canceling | Yes |

### Ports & interfaces

| Feature | Value |
|---|---|
| Connectivity technology | Wireless |
| Wireless range | 180 m |
| Frequency band | 1.88 - 1.9 |
| Bluetooth | No |
| USB connectivity | No |
| 3.5 mm connector | No |
| RF connectivity | Yes |

### Performance

| Feature | Value |
|---|---|
| DECT connectable | Yes |
| Certification | Skype for Business, DECT Security |
| Product colour | Black |
| Headset type | Monaural |
| Wearing style | Head-band, Ear-hook, Neck-band |
| Sound pressure level (max) | 118 dB |
| Recommended usage | Office/Call center |
| Product type | Headset |

### Other features

| Feature | Value |
|---|---|
| Talk time | 10 h |
| Microphone mute | Yes |
| Rechargeable battery | Yes |
| Number of connection points | 3 |

### Microphone

| Feature | Value |
|---|---|
| Microphone frequency | 150 - 11000 |
| Number of microphones | 2 |
| Microphone noise-canceling | Yes |

### Design

| Feature | Value |
|---|---|
| Compatible products | UC |

### Weight & dimensions

| Feature | Value |
|---|---|
| Weight | 0.044 kg |

### Battery

| Feature | Value |
|---|---|
| Battery technology | Lithium Polymer (LiPo) |
| Battery recharge time | 1 h |
| Standby time | 48 h |
| Battery operated | Yes |

### Operational conditions

| Feature | Value |
|---|---|
| Operating relative humidity (H-H) | 20 - 85 |
| Storage temperature (T-T) | -20 - 70 |
| Operating temperature (T-T) | 5 - 45 |
| Storage relative humidity (H-H) | 20 - 95 |

### Packaging data

| Feature | Value |
|---|---|
| Package weight | 801 g |
| Package depth | 175 mm |
| Package height | 125 mm |
| Package width | 170 mm |
| Package type | Box |

### Packaging content

| Feature | Value |
|---|---|
| AC adapter included | Yes |
| Cables included | USB, Phone |
| Quick start guide | Yes |
| Base station | Yes |
| Ear pads | Yes |
| Safety sheet | Yes |
| Ear pad size | 53 mm |

### Logistics data

| Feature | Value |
|---|---|
| Master (outer) case height | 175 mm |
| Master (outer) case width | 450 mm |
| Master (outer) case gross weight | 9468 g |
| Master (outer) case length | 800 mm |
| Products per master (outer) case | 8 pc(s) |
| Shipping (inner) case width | 170 mm |
| Shipping (inner) case length | 175 mm |
| Shipping (inner) case height | 125 mm |
| Shipping (inner) case gross weight | 801 g |
| Products per shipping (inner) case | 1 pc(s) |

## FAQ

### How much does the Headset EPOS SENNHEISER IMPACT SDW 5016 - UK cost, and is it available for purchase?

The price is 128.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 297 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 29.06.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All EPOS products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized EPOS service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: ear coupling, connectivity technology, weight, wearing style, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Headset EPOS SENNHEISER IMPACT SDW 5016 - UK?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/3950197/64662254_large.webp