# Headset EPOS IMPACT SC 230

**URL:** https://aio.lv/en/product--epos-1000514--3956318
**Data updated:** 2025-12-29 13:55 (EET)
**Category:** Headphones
**Manufacturer:** EPOS
**Manufacturer code:** 1000514
**EAN:** 5714708003151
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 51.99 €
**Prices and availability valid until:** 2026-07-15 23:59
**Price without VAT (21%):** 42.97 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--epos-1000514--3956318

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 22.06.2026 | 1.99 EUR |
| Courier delivery to door | 22.06.2026 | 4.99 EUR |

## Summary description

The EPOS IMPACT SC 230 is a wired headset designed for office and call center use. It features a frequency range of 50 - 18000 Hz, ensuring clear audio quality. With a 1 m cable length and a lightweight design of 58 g, it provides comfort for long hours of use. Available in black and silver, this headset combines functionality with a sleek appearance.

## Long description

The EPOS IMPACT SC 230 is a wired, single-sided supra-aural headset engineered for desk phone use in offices and contact centers. It delivers a frequency range of 50–18,000 Hz for clear voice reproduction, comes in black and silver finishes, and features a lightweight head-band design (58 g) with a 1 m cable and Easy Disconnect for secure, convenient connection to compatible desk phones.
Advantages
The headset provides reliable sound quality and durability suitable for intensive daily use. Its single-sided design and lightweight construction reduce strain during long shifts, while Easy Disconnect enables quick detachment without unplugging the phone. The supra-aural ear coupling and headset weight support consistent wearing comfort for contact center and office professionals.
Suitable for
Contact center agents handling voice calls on desk phones
Office professionals who require a reliable wired headset for extended use
Environments where quick disconnection of the headset is needed
Key specifications
Model: EPOS IMPACT SC 230 (MPN 1000514)
Connectivity: Wired with Easy Disconnect
Ear coupling: Supra-aural, single-sided
Frequency range: 50–18,000 Hz
Cable length: 1 m
Weight: 0.058 kg (58 g)
Wearing style: Head-band
Colours: Black, Silver
EAN: 5714708003151
How to use
Connect the headset to a compatible desk phone using the provided cable and secure the Easy Disconnect connector as instructed by your phone manufacturer. Place the head-band over your head with the supra-aural ear pad positioned on the ear and adjust the boom microphone for clear voice pickup. During use, keep the cable routed to avoid tangling and position the microphone approximately 1–2 cm from the mouth for optimal speech clarity.
Usage recommendations
For best performance in contact center or office settings, verify compatibility with your desk phone model before installation, adjust microphone placement for consistent audio level, and detach the headset using the Easy Disconnect mechanism when moving away from the desk to prevent accidental damage.

## Specifications

### Headphones

| Feature | Value |
|---|---|
| Headphone frequency | 50 - 18000 |
| Ear coupling | Supraaural |
| Acoustic system | Open |
| Driver type | Dynamic |
| Noise canceling | Yes |

### Ports & interfaces

| Feature | Value |
|---|---|
| Connectivity technology | Wired |
| Cable colour | Black |

### Performance

| Feature | Value |
|---|---|
| Cable length | 1 m |
| Certification | Alcatel Lucent , Avaya, Cisco Jabber, Google Voice, Google Meet, Google Chromebook |
| Product colour | Black, Silver |
| Headset type | Monaural |
| Wearing style | Head-band |
| Sound pressure level (max) | 103 dB |
| Recommended usage | Office/Call center |
| Product type | Headset |

### Technical details

| Feature | Value |
|---|---|
| Warranty period | 2 year(s) |

### Other features

| Feature | Value |
|---|---|
| Connector(s) | Easy Disconnect |
| Quantity | 1 |
| Microphone mute | Yes |
| Pouch | Yes |
| Rechargeable battery | No |
| Packaging content | Acoustic leatherette ear pad/s mounted on headset, cable/clothing clip mounted, carry pouch, quick guide, safety guide |
| Clip | Yes |

### Microphone

| Feature | Value |
|---|---|
| Microphone frequency | 150 - 6800 |
| Folding microphone | Yes |
| Microphone noise-canceling | Yes |

### Weight & dimensions

| Feature | Value |
|---|---|
| Weight | 0.058 kg |

### Operational conditions

| Feature | Value |
|---|---|
| Operating relative humidity (H-H) | 20 - 85 |
| Storage temperature (T-T) | -20 - 70 |
| Operating temperature (T-T) | 5 - 45 |
| Storage relative humidity (H-H) | 10 - 95 |

### Packaging data

| Feature | Value |
|---|---|
| Package weight | 177 g |
| Package depth | 155 mm |
| Package height | 122 mm |
| Package width | 60 mm |

### Packaging content

| Feature | Value |
|---|---|
| Carrying case | Yes |
| Quick start guide | Yes |
| Ear pads | Yes |
| Safety sheet | Yes |
| Ear pad material | Leatherette |

### Logistics data

| Feature | Value |
|---|---|
| Master (outer) case height | 185 mm |
| Master (outer) case width | 420 mm |
| Master (outer) case gross weight | 4450 g |
| Master (outer) case length | 620 mm |
| Products per master (outer) case | 20 pc(s) |
| Shipping (inner) case width | 122 mm |
| Shipping (inner) case length | 155 mm |
| Shipping (inner) case height | 60 mm |
| Harmonized System (HS) code | 85183000 |

### Supplier features

| Feature | Value |
|---|---|
| Adjustable volume | Yes |

## FAQ

### How much does the Headset EPOS IMPACT SC 230 cost, and is it available for purchase?

The price is 51.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 45 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All EPOS products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized EPOS service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: ear coupling, connectivity technology, cable length, weight, wearing style, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Headset EPOS IMPACT SC 230?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/3956318/62292307_large.webp