# Headset EPOS IMPACT SC 638

**URL:** https://aio.lv/en/product--epos-1000580--4448796
**Data updated:** 2025-12-29 17:22 (EET)
**Category:** Headphones
**Manufacturer:** EPOS
**Manufacturer code:** 1000580
**EAN:** 5714708003816
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 22.99 €
**Prices and availability valid until:** 2026-07-12 23:59
**Price without VAT (21%):** 19.00 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--epos-1000580--4448796

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 01.07.2026 | free |
| Pickup points | 06.07.2026 | 1.99 EUR |
| Courier delivery to door | 06.07.2026 | 4.99 EUR |

## Summary description

The EPOS IMPACT SC 638 is a wired headset designed for calls and music. It features a frequency range of 50 to 12000 Hz, ensuring clear sound quality. With a cable length of 1 meter and a lightweight design of 59 grams, it offers comfort during extended use. Available in black and silver, this headset is suitable for professional and personal use.

## Long description

The EPOS IMPACT SC 638 is a premium wired, single-sided supraaural headset optimized for use with high-impedance and narrowband desk phones. Designed for contact center and office professionals, it supports voice calls and music with a frequency range of 50–12,000 Hz, a 1 m cable and a lightweight head-band design weighing 59 g. Available in silver and black, the headset offers long-wear comfort and robust build quality for daily professional use.
Advantages
The headset delivers clear speech reproduction suitable for narrowband telephony and provides reliable wired connectivity for consistent call quality. Its single-sided, supraaural wearing style and low weight make it comfortable for extended shifts, while a 1 m cable length ensures convenient desk-phone placement. The EPOS build quality supports durability in contact center and office environments.
Suitable for
Contact centre agents and call centre operators
Office professionals using desk phones with high impedance or narrowband audio
Voice calls, teleconferencing and softphone use in mixed environments
Light music listening during breaks
Key specifications
Model: EPOS IMPACT SC 638 (MPN 1000580, EAN 5714708003816)
Connectivity: Wired
Ear coupling: Supraaural (on-ear)
Wearing style: Head-band, single-sided
Frequency range: 50–12,000 Hz
Cable length: 1 m
Weight: 59 g
Colours: Silver, Black
How to use
Connect the wired headset to a compatible desk phone or audio device using the appropriate connector. Position the head-band comfortably on the head and place the supraaural earcup over the ear on the active side. Adjust the boom microphone (if present) so it is close to the mouth but not touching the lips. Use standard device volume controls to set the listening level within a comfortable range.
Usage recommendations
For best voice clarity on narrowband desk phones, ensure the headset is connected to the phone’s handset/aux port or to the manufacturer-recommended adapter. Store the headset in a dry place when not in use and avoid sharp bends in the cable to prolong service life.

## Specifications

### Headphones

| Feature | Value |
|---|---|
| Headphone frequency | 50 - 12000 |
| Headphone sensitivity | 110 dB |
| Impedance | 200 Ω |
| Magnet type | Neodymium |
| Ear coupling | Supraaural |
| Acoustic system | Open |
| Driver type | Dynamic |
| Noise canceling | Yes |

### Ports & interfaces

| Feature | Value |
|---|---|
| Connectivity technology | Wired |
| Cable colour | Black |

### Performance

| Feature | Value |
|---|---|
| Cable length | 1 m |
| Product colour | Silver, Black |
| Volume control | Button |
| Control type | Buttons |
| Headset type | Monaural |
| Wearing style | Head-band |
| Recommended usage | Calls/Music |
| Product type | Headset |

### Technical details

| Feature | Value |
|---|---|
| Warranty period | 3 year(s) |

### Other features

| Feature | Value |
|---|---|
| Material | Leatherette, Plastic |
| Quantity | 1 |
| Microphone mute | Yes |
| Pouch | Yes |
| Rechargeable battery | No |

### Microphone

| Feature | Value |
|---|---|
| Microphone frequency | 150 - 6800 |
| Microphone noise-canceling | Yes |

### Weight & dimensions

| Feature | Value |
|---|---|
| Weight | 0.059 kg |

### Operational conditions

| Feature | Value |
|---|---|
| Operating relative humidity (H-H) | 20 - 85 |
| Storage temperature (T-T) | -20 - 70 |
| Operating temperature (T-T) | 5 - 45 |
| Storage relative humidity (H-H) | 10 - 95 |

### Packaging data

| Feature | Value |
|---|---|
| Package weight | 177 g |
| Package depth | 205 mm |
| Package height | 154.9 mm |
| Package width | 69.94 mm |

### Packaging content

| Feature | Value |
|---|---|
| Quick start guide | Yes |
| Ear pads | Yes |
| Safety sheet | Yes |

### Logistics data

| Feature | Value |
|---|---|
| Master (outer) case height | 185 mm |
| Master (outer) case width | 425 mm |
| Master (outer) case gross weight | 4739 g |
| Master (outer) case length | 615 mm |
| Products per master (outer) case | 20 pc(s) |
| Shipping (inner) case width | 155 mm |
| Shipping (inner) case length | 205 mm |
| Shipping (inner) case height | 60 mm |
| Shipping (inner) case gross weight | 177 g |
| Harmonized System (HS) code | 85183000 |

### Supplier features

| Feature | Value |
|---|---|
| Adjustable volume | Yes |

## FAQ

### How much does the Headset EPOS IMPACT SC 638 cost, and is it available for purchase?

The price is 22.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 203 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 01.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All EPOS products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized EPOS service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: ear coupling, connectivity technology, cable length, weight, product colour, wearing style, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Headset EPOS IMPACT SC 638?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/4448796/62293430_large.webp