# EHS adapter EPOS CEHS-AV 04

**URL:** https://aio.lv/en/product--epos-1000741--4054384
**Data updated:** 2025-12-29 14:01 (EET)
**Category:** Electronics Accessories
**Manufacturer:** EPOS
**Manufacturer code:** 1000741
**EAN:** 5714708005421
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 60.99 €
**Prices and availability valid until:** 2026-07-12 23:59
**Price without VAT (21%):** 50.40 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--epos-1000741--4054384

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 07.07.2026 | free |
| Pickup points | 10.07.2026 | 1.99 EUR |
| Courier delivery to door | 10.07.2026 | 4.99 EUR |

## Summary description

The EPOS CEHS-AV 04 is a high-quality EHS adapter designed for seamless integration with various headsets. It features a sleek black design and is compatible with a range of EPOS products. This adapter allows for easy call management and provides excellent audio quality, ensuring clear communication. Its lightweight and durable construction makes it ideal for professional use, enhancing productivity in any office environment.

## Long description

The EHS adapter EPOS CEHS-AV 04 is an electronic hook-switch (EHS) cable designed to enable remote call control and seamless integration between compatible Avaya and Grandstream phones and selected EPOS wireless headsets, including the IMPACT SDW 5000, DW, SD and D 10 series. The adapter has a compact black design and is intended for professional office environments where reliable call handling and good audio quality are required.
Advantages
The CEHS-AV 04 provides reliable EHS functionality allowing answer/end call operations from the headset, preserving handset and phone settings and supporting clear audio transmission. Its lightweight and durable construction ensures long-term use, and the cable is purpose-built to match specific Avaya and Grandstream phone models when used with compatible EPOS headsets.
Suitable for
Users of Avaya and Grandstream phones requiring EHS support with EPOS headsets
Professional office workers who need remote call control from a wireless headset
Contact centre agents using IMPACT SDW 5000, DW, SD or D 10 headset series
Key specifications
Brand: EPOS
Model / MPN: CEHS-AV 04 / 1000741
EAN: 5714708005421
Colour: Black
Compatibility: Selected Avaya and Grandstream phones (see compatibility guide) and EPOS IMPACT SDW 5000, DW, SD, D 10 headset series
How to use
Connect the CEHS-AV 04 cable between the compatible phone’s EHS port and the headset base or wireless adapter following the phone and headset manufacturer instructions. After connection, verify phone and headset settings and consult the compatibility guide if call control does not function. Use the headset controls to answer and end calls once the EHS link is established.
Usage recommendations
Refer to the EPOS headset compatibility guide and your phone’s documentation before installation to confirm model support and proper connection. Avoid exposing the cable to excessive strain or moisture and inspect connectors periodically for secure contact.

## Specifications

| Feature | Value |
|---|---|
| Compatibility | Avaya, EPOS \| SENNHEISER IMPACT SDW 5000, DW, SD, D 10 |
| Product colour | Black |
| Brand compatibility | Universal |
| Product type | EHS adapter |
| Quantity per pack | 1 pc(s) |
| Harmonized System (HS) code | 85189000 |

## FAQ

### How much does the EHS adapter EPOS CEHS-AV 04 cost, and is it available for purchase?

The price is 60.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 10 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 07.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All EPOS products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized EPOS service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/4054384/64246559_large.webp