# Headset EPOS IMPACT D 10 Phone – EU II

**URL:** https://aio.lv/en/product--epos-1000994--4338309
**Data updated:** 2025-12-29 17:15 (EET)
**Category:** Headphones
**Manufacturer:** EPOS
**Manufacturer code:** 1000994
**EAN:** 5714708007968
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 203.99 €
**Prices and availability valid until:** 2026-07-24 23:59
**Price without VAT (21%):** 168.59 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--epos-1000994--4338309

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 09.07.2026 | free |
| Pickup points | 14.07.2026 | 1.89 EUR |
| Courier delivery to door | 14.07.2026 | 4.99 EUR |

## Summary description

The EPOS IMPACT D 10 Phone – EU II is a wireless headset designed for office and call center use. Weighing only 47 g, it offers comfort during long hours of use. The sleek black design ensures a professional appearance. With advanced connectivity technology, it provides clear audio quality for effective communication.

## Long description

The EPOS IMPACT D 10 Phone – EU II is a lightweight wireless DECT headset designed for office and call center environments. Weighing 47 g and finished in a sleek black, it supports single connectivity to a PC and offers a choice of ear-hook or head-band wearing styles with supra-aural ear coupling for a balance of comfort and focus. The design supports hotdesking with a compact base and plug-and-play setup.
Advantages
EPOS Voice™ technology emphasises the agent's voice to deliver crisp, clear calls that help resolve customer issues efficiently. The headset provides premium audio performance and extended wireless range for flexible movement around the workspace. Protected pairing and DECT security certification ensure encrypted communication and reduce the risk of third-party eavesdropping.
Suitable for
Office hotdesking and shared workstations
Call centre agents and customer service representatives
PC-based telephony and unified communications
Key specifications
Brand: EPOS
Model: IMPACT D 10 Phone – EU II (MPN 1000994)
EAN: 5714708007968
Connectivity: Wireless DECT, single connectivity to PC
Wearing style: Ear-hook, Head-band
Ear coupling: Supraaural
Weight: 0.047 kg
Colour: Black
How to use
Connect the base station to the PC following the supplied quick guide and perform the protected pairing procedure to establish a secure DECT link. Adjust the wearing style—choose ear-hook or head-band—and position the supraaural ear cushion for comfort and optimal microphone pickup. Use the headset controls to answer and end calls and to adjust volume during use.
Usage recommendations
For consistent audio clarity, position the microphone boom close to the mouth but out of the direct airflow. Charge and store the headset according to the manufacturer instructions and register it to the intended base station to maintain DECT security and prevent unauthorised pairing.

## Specifications

### Headphones

| Feature | Value |
|---|---|
| Ear coupling | Supraaural |
| Acoustic system | Open |
| Driver type | Dynamic |

### Ports & interfaces

| Feature | Value |
|---|---|
| Connectivity technology | Wireless |
| Wireless range (line of sight) | 180 m |
| Wireless range (typical building) | 55 m |

### Performance

| Feature | Value |
|---|---|
| DECT connectable | Yes |
| Product colour | Black |
| Headset type | Monaural |
| Wearing style | Ear-hook, Head-band |
| Recommended usage | Office/Call center |
| Product type | Headset |

### Other features

| Feature | Value |
|---|---|
| Quantity | 1 |
| Talk time | 12 h |

### Microphone

| Feature | Value |
|---|---|
| Folding microphone | Yes |
| Microphone noise-canceling | Yes |

### Weight & dimensions

| Feature | Value |
|---|---|
| Weight | 0.047 kg |

### Battery

| Feature | Value |
|---|---|
| Battery recharge time | 1 h |
| Standby time | 100 h |
| Fast charging time | 20 min |
| Fast charging | Yes |
| Battery operated | Yes |

### Packaging data

| Feature | Value |
|---|---|
| Package weight | 650 g |
| Package depth | 203 mm |
| Package height | 149 mm |
| Package width | 67 mm |

### Packaging content

| Feature | Value |
|---|---|
| Cables included | Audio |
| Base station | Yes |

### Logistics data

| Feature | Value |
|---|---|
| Harmonized System (HS) code | 85183000 |

### Base station

| Feature | Value |
|---|---|
| Base station colour | Black |

## FAQ

### How much does the Headset EPOS IMPACT D 10 Phone – EU II cost, and is it available for purchase?

The price is 203.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 19 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 09.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Headset EPOS IMPACT D 10 Phone – EU II be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All EPOS products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized EPOS service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: ear coupling, connectivity technology, weight, wearing style, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Headset EPOS IMPACT D 10 Phone – EU II?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/4338309/62293263_large.webp