# Headset EPOS IMPACT D 10 USB ML - EU II

**URL:** https://aio.lv/en/product--epos-1000998--4294126
**Data updated:** 2025-12-29 15:58 (EET)
**Category:** Headphones
**Manufacturer:** EPOS
**Manufacturer code:** 1000998
**EAN:** 5714708008019
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 185.99 €
**Prices and availability valid until:** 2026-07-12 23:59
**Price without VAT (21%):** 153.71 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--epos-1000998--4294126

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 01.07.2026 | free |
| Pickup points | 06.07.2026 | 1.99 EUR |
| Courier delivery to door | 06.07.2026 | 4.99 EUR |

## Summary description

The EPOS IMPACT D 10 USB ML - EU II is a wireless headset designed for office and call center use. It features high-quality audio, a comfortable fit, and a sleek black design. With its advanced connectivity technology, it ensures seamless communication and mobility, making it ideal for professionals who need to stay connected throughout the day.

## Long description

The EPOS IMPACT D 10 USB ML - EU II is a wireless headset designed for office and call-centre environments. It delivers premium audio performance, a comfortable fit with ear-hook and head-band wearing options, and a compact black design that helps keep workstations uncluttered. The headset provides advanced connectivity for seamless communication and mobility throughout the workday.
Advantages
High-quality audio reproduction and reliable wireless range enable clear conversations in busy office environments. The supra-aural ear coupling and adjustable wearing styles offer comfort for extended shifts, while the streamlined design supports hotdesking and simple plug-and-play setup at each workstation.
Suitable for
 Call centre agents
 Office professionals who need mobility
 Hotdesking environments
 Frequent phone and online meetings
Key specifications
 Brand: EPOS
 Model: IMPACT D 10 USB ML - EU II (MPN: 1000998)
 EAN: 5714708008019
 Connectivity technology: Wireless
 Ear coupling: Supraaural
 Wearing style: Ear-hook, Head-band
 Colour: Black
How to use
Plug the USB dongle into the computer, power on the headset and allow it to pair automatically with the base. Adjust the head-band and ear-hook for a secure, comfortable fit. Use the on-device controls to manage calls and volume. For call-centre deployments, follow your organisation's standard headset provisioning and firmware update procedures.
Usage recommendations
For best performance, keep the USB dongle unobstructed and within the recommended wireless range. Charge the headset according to the manufacturer instructions and use the ear-hook or head-band configuration that provides the most comfort during long shifts.

## Specifications

### Headphones

| Feature | Value |
|---|---|
| Ear coupling | Supraaural |
| Acoustic system | Open |
| Driver type | Dynamic |

### Ports & interfaces

| Feature | Value |
|---|---|
| Connectivity technology | Wireless |
| Wireless range (line of sight) | 180 m |
| Wireless range (typical building) | 55 m |

### Performance

| Feature | Value |
|---|---|
| DECT connectable | Yes |
| Product colour | Black |
| Headset type | Monaural |
| Wearing style | Ear-hook, Head-band |
| Recommended usage | Office/Call center |
| Product type | Headset |

### Other features

| Feature | Value |
|---|---|
| Quantity | 1 |
| Talk time | 12 h |

### Microphone

| Feature | Value |
|---|---|
| Folding microphone | Yes |
| Microphone noise-canceling | Yes |

### Weight & dimensions

| Feature | Value |
|---|---|
| Height | 47 mm |

### Battery

| Feature | Value |
|---|---|
| Battery recharge time | 1 h |
| Standby time | 100 h |
| Fast charging time | 20 min |
| Fast charging | Yes |
| Battery operated | Yes |

### Packaging data

| Feature | Value |
|---|---|
| Package weight | 583 g |
| Package depth | 203 mm |
| Package height | 149 mm |
| Package width | 67 mm |

### Packaging content

| Feature | Value |
|---|---|
| Cables included | USB |
| Base station | Yes |

### Logistics data

| Feature | Value |
|---|---|
| Harmonized System (HS) code | 85183000 |

### Base station

| Feature | Value |
|---|---|
| Base station colour | Black |

## FAQ

### How much does the Headset EPOS IMPACT D 10 USB ML - EU II cost, and is it available for purchase?

The price is 185.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 240 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 01.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All EPOS products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized EPOS service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: ear coupling, connectivity technology, wearing style, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Headset EPOS IMPACT D 10 USB ML - EU II?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/4294126/62293142_large.webp